McGrath City Mazda

Out of town smooth purchase My son and I leased a new 2018 Mazda CX-5. I live in NJ and he lives in Chicago. He went in and picked out a car and I negotiated the deal via email w My son and I leased a new 2018 Mazda CX-5. I live in NJ and he lives in Chicago. He went in and picked out a car and I negotiated the deal via email with Brian the sales manager. I advised him that I would be flying in for one day and when I got there the car was ready and all we needed to do was fill out the paperwork and off we went. Manny went over the car from top to bottom with my son and Bilal handled the paperwork. Couldn’t have been any easier. They also took back our 2016 CX-5 which was at the end of the lease. Great job all around. More

I don't recommend to deal him This is my first and going to be last experience in this location , my current review about Ali bilal the finance manager , when i went to the Autobar This is my first and going to be last experience in this location , my current review about Ali bilal the finance manager , when i went to the Autobarn city mazda on 10/24/18 i was ready to buy a new car and pay off the whole amount and i didn't adk for any financial services and loan , but actually when i went to make my payment and the dealership luis anger bonila and the sales manager matt both of them are known that iam not interested to the finance loan and they know that i have a check with a sales price of my veichle then Ali Bilal called us ( me and my husband) in his office and start to urges us to do the finance loan and i explained everything to him that i don't like to have a loan and i am ready to pay And i don't want to pay an interest because the sales price is going to be higher, he still and still trying by telling my you are going to wait 45 days and then you will receive your first bill and immediately go to the pnc bank( the finance bank) and pay off your vehicle and by this way you will not need to pay an interest and you are responsible for making the amount that you owed from the bank that is listed in the contract and neither else I wasn't comfortable to what is he said but he enforced us and by creating another reason that your credit score is gonna be high when you pay in full , then he signed me many papers and as a result i trusted him by telling me there's no interest before your due date and it will be on 12/8/18 Then i left them with my car On Saturday 11/17/18 i received my 36 from 72 bills from the PNC Bank And today 11/20/18 i went to the bank according to Ali Bilal advise to make a payment in full ( pay off) i surprised that the finance amount is more than the amount that i owed by $115.81 when i asked the banker she answered me this is the bank policy for car loans and it ia a daily interest and everyday since 10/24 you paid an interest OMG but the finance manager didn't say that And she told me it is better for you to pay off today than tomorrow because it is going to be highest.and i told her my due date is 12/8and today's date is 11/20 she answered me it doesn't matter the interest applied since you get the car Then i paid just the amount that i actually owed that listed in my contract And went to the dealership to ask Ali bilal about what happened and this is not my fault and this a problem because him I didn't ask him about any help and he put himself in my case He saw us and ignored us and we waited him one hour and they told him we are coming to see him and he still ignoring us and wellcom other customer infront our eyes and don't care to us Then i complaint him in the sale manager for this worst attitude and rude behivour and then he told me when he finished with the customer he is ready for you then the other customers left him and he closed his office and get off and run away What is that means? That means he knows him self he is a fraudulent and Liar and he couldn't face with us And matt have been solved the issue So i want to Tell him not in this way you build yourself by cheating and run away More

Good and helpful service The staff were knowledgeable and helpful. I was able to test drive multiple cars and not be rushed into a decision. Definitely a good experience. The staff were knowledgeable and helpful. I was able to test drive multiple cars and not be rushed into a decision. Definitely a good experience. More

Extremely helpful and accommodating I came in not sure If I was going to leave with a car and they were so accommodating and helpful that I left the same day with a car. Andre and Ali re I came in not sure If I was going to leave with a car and they were so accommodating and helpful that I left the same day with a car. Andre and Ali really helped make this process easy. Thank you so much! I would recommend this dealership to anyone. More

Happy customer The staff really took care of me during the process of application. They were very supportive especially Ally and Derek. They helped me out to be able The staff really took care of me during the process of application. They were very supportive especially Ally and Derek. They helped me out to be able to get the car at a rate that I can afford. Many thanks to them. More

Complete care From the second we walked in until we left, the entire staff was extremely helpful. This was our first time buying a car so we probably asked very ann From the second we walked in until we left, the entire staff was extremely helpful. This was our first time buying a car so we probably asked very annoying questions but each one was answered clearly and completely. I felt the Sales staff, finance manager, and owner (Dan) we're going out of their way for us. More

Excellent Service The autobarn did a great job with our first dealership experience. They made everything simple and efficient throughout the entire process. The staff The autobarn did a great job with our first dealership experience. They made everything simple and efficient throughout the entire process. The staff were very accommodating, friendly and genuinely nice, honest people. we will definitely be recommending City Mazda to our friends and family and will be returning in the future for our next car. More

Service advisor The service at mazda is by far the best I’ve had. They were able to see me with out an appointment and the service advisor Justine was just phenomenal The service at mazda is by far the best I’ve had. They were able to see me with out an appointment and the service advisor Justine was just phenomenal. She explained every thing that was going on with my vehicle and had me out fast. Would recommend this place to my friends More

My experience with the Autobarn city mazda The Autobarn city mazda in Chicago is a great location , especially the dealership (Angel) is very friendly ,nice, and a great listener to the custome The Autobarn city mazda in Chicago is a great location , especially the dealership (Angel) is very friendly ,nice, and a great listener to the customer ,patient and give them a time to describe and explain their needs , he did well with a great knowledge, and do his best to achieve our goal. . More