McGrath City Mazda

They make it easy! Ali, Manny and Matt were all so helpful and cheerful, even when staying so late to finish my sale. Ali was so patient in explaining everything and mad Ali, Manny and Matt were all so helpful and cheerful, even when staying so late to finish my sale. Ali was so patient in explaining everything and made sure I felt comfortable with all the paperwork. They are great assets to this dealership! More

Excellent Service! I had the most pleasant experience at this dealership! From the moment my husband and I walked in, we were greeted by Andre. Andre then worked with us I had the most pleasant experience at this dealership! From the moment my husband and I walked in, we were greeted by Andre. Andre then worked with us answering all of our questions and tending to our concerns. I’d been driving my 09 Elantra for the last 7 years and was reluctant to get rid of it. Andre made the transition easy and I felt safe entering into this deal. I purchased the 18 CX-5 Touring and I am in love!!! If you are looking for a Mazda, I highly recommend this dealership and would encourage you to ask for Andre when you arrive! Ali, the finance manager, was extremely helpful as well. He broke all of the numbers down and was honest and transparent. The managers also greeted me and thanked me for my service and worked really hard to get me a deal that I was comfortable with. All in all I walked out feeling great about my purchase! No buyers remorse! More

Great experience from beginning to end! The staff was very accommodating and time efficient. Knowledgeable and extremely friendly in person and on the phone! I would definitely recommend thi The staff was very accommodating and time efficient. Knowledgeable and extremely friendly in person and on the phone! I would definitely recommend this dealership to friends and family. More

Not Your Standard Dealership Even Better From walking in the door, the experience at this place has been phenomenal. From Marlena, to Brian, and Ali...service is top level. And I will tell yo From walking in the door, the experience at this place has been phenomenal. From Marlena, to Brian, and Ali...service is top level. And I will tell you that they do not push anything on you at all. We have been Mazda drivers for 20 years. I believe we found a new home. Thank you Autobarn. Great way to end the new year. Five star review.... More

****SHADY, RUN AWAY**** Do not give this company your business! There are plenty of other dealerships that make operating within the law a priority and will care about you af Do not give this company your business! There are plenty of other dealerships that make operating within the law a priority and will care about you after you buy a car. I traded in my vehicle, and had to constantly reach out to them, Ali Bilal specifically, to get updates about when my loan would be paid off. Ali and another in finance, Bridget, lied to me multiple times about when the check they sent would clear (which they sent to the wrong address by the way). I ended up having to make a loan payment on a car not in my possession. Finally when the time set by the Attorney General for dealerships to pay off a loan had passed, I had to threaten to file a police report to get Ali to care about the loan being paid. I never even received a phone call or any explanation as to why I had to be the person that cared about this issue, when it's their legal responsibility. So I'm out a car payment for Christmas. What a great gift, Autobarn City Mazda! Do yourself a favor and avoid these shady people that do not care about you after they sell you a car! More

What Service? Are they the worst ever already after 2 phone calls? Yes!!. I had the unfortunate decision to have my car towed there on Saturday 12.15 and they are j Are they the worst ever already after 2 phone calls? Yes!!. I had the unfortunate decision to have my car towed there on Saturday 12.15 and they are just the worst customer service! They are rushed, keep you on hold, pass you around on the phone and think you are a different customer. Cut you off mid sentence and tell you they will get back to you in a certain amount of time to appease you and get you off the phone but they surely will not get back to you. Yesterday 12.17, first thing they say on the phone is what s your name and oh your car is out of warranty. No its has a CPO warranty good until June of 2019. Oh they say thinking "whatever I'm in a hurry" we have 3 techs with the flu and will call you back at 4 today with an update. No call (Surprise!). Today 12.18. Get passed around on the phone for 5 minutes constantly put on hold and then they think I am a different customer. Cut me off mid sentence and say no have not looked at it give us 2.5 hours. Sure! It perhaps is not a employee problem but a ownership problem not staffing and training properly. I will not be using them or buying a MAZDA there. More

Friendly place great environment Fast process got the car i wanted for a great price! This would be the 2nd car i buy from them. Deliverd the car to me supper clean and went over the Fast process got the car i wanted for a great price! This would be the 2nd car i buy from them. Deliverd the car to me supper clean and went over the whole car and answerd all my questions i had i recomend this place to everyone! More

Very Good Andre was very helpful and informative. Appreciate him coming in on his off day to assist me. Traded my car in and got a good interest rate. Andre was very helpful and informative. Appreciate him coming in on his off day to assist me. Traded my car in and got a good interest rate. More

Shady business practices We purchased a used car in October and were given a service record from the dealership of work that had been done prior to sale. Upon further inspecti We purchased a used car in October and were given a service record from the dealership of work that had been done prior to sale. Upon further inspection, the work was never done. We had to get another quote for repair of service, then go back/forth with dealership to get them to do work they claimed to have already done. They admitted parts were found at dealership and repairs weren't made as written in work order(fraud). Repairs finally made and we were told we would get a check for $300 for having to go through finding problems, seeking quotes and driving 40+ mileage each way to get car repaired while sitting 3+ hours. Check was supposed to he sent 11/5/18. Conintuous hounding got them to issue a 2nd check after 1st one never arrived on 11/16/18. 2nd check arrived on 11/28/18. Low and behold 1st check arrived 11/30/18 with check dates 11/7/18, and shipping label printed 11/29/18. Nothing that they have told us has been on the up and up. Poor business practices and would avoid this dealership at all costs. Car delivered to us was unsafe and could've easily caused an accident with faulty tie rod and bolts not placed back into calipers. More

Quick and efficient I Was there probably for 3 hours and left with a brand new car at a great price without having to haggle like at other dealerships I Was there probably for 3 hours and left with a brand new car at a great price without having to haggle like at other dealerships More