
McGrath City Mazda
Chicago, IL
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Very friendly They let try several cars so that i can choose. Then they gave me the best deal and the monthly payment amount I was able to afford. They let try several cars so that i can choose. Then they gave me the best deal and the monthly payment amount I was able to afford. More
Oil Change, Tire Rotation, Add'l service Great service. Really appreciated the attention given by staff. 5 star rating from me. The detail given to my car after I was there was exceptional Great service. Really appreciated the attention given by staff. 5 star rating from me. The detail given to my car after I was there was exceptional. More
Relaxing experience Was a relaxing, no-hassle, no-surprises experience. Very happy with the work that was done on my car. Manny Castillo is the best when it comes to deal Was a relaxing, no-hassle, no-surprises experience. Very happy with the work that was done on my car. Manny Castillo is the best when it comes to dealing with customers, at least from my experience. More
Manny helped out and was awesome Had to come in for my first oil change. Manny helped me out and was super friendly and professional and got me out of there in record time. Had to come in for my first oil change. Manny helped me out and was super friendly and professional and got me out of there in record time. More
Recall service the work done for the recall was good..as far as I can tell. One of the issues I specifically mentioned several times was that my windshield was reall the work done for the recall was good..as far as I can tell. One of the issues I specifically mentioned several times was that my windshield was really dirty and there was some kind of smog on it. They replaced the windshield wipers which was needed. However I specifically asked if they cleaned the windshield and the car and they said yes. When I got the car back..I saw that it was definitely not cleaned, specifically the windshield that I had asked about. Disappointed that I left my car there for 3 days and they didn’t clean the windshield that I had an issue with or clean the car like they said they did. More
Got just what I needed Went in needing a tire change for a flat, this auto barn always has my specific tire brand and size unlike my local Mazda dealership. Great thorough i Went in needing a tire change for a flat, this auto barn always has my specific tire brand and size unlike my local Mazda dealership. Great thorough inspection of the car and welcoming service More
EXCELLENT CUSTOMER SERVICE Every time I bring my car to this dealership I have a great experience. The staff in the service area (Tomy and Justine) are very focused on the cust Every time I bring my car to this dealership I have a great experience. The staff in the service area (Tomy and Justine) are very focused on the customer and what they are there for. While waiting for some last minute adjustments I observed that everyone waiting was kept up to date on progress on their repairs. Waiting area is far superior to any other I've been too. It's just an all around great experience. More
Great service most of the time Been going to this place for few years. Usually have great experience with everything. Relatively fast, price is good and people are friendly. A good Been going to this place for few years. Usually have great experience with everything. Relatively fast, price is good and people are friendly. A good feature for the future would be a time estimate of an appointment. Last time took 3hrs to change a tire.... Which I can't understand how it's even possible.... More
Great Sales Team I had a great experience with Gabe and the sales team. Gabe was very knowledgable of all the tech and features of each car and took his time to go thr I had a great experience with Gabe and the sales team. Gabe was very knowledgable of all the tech and features of each car and took his time to go through everything with me. I never felt rushed to go through anything. All of his managers made sure to introduce themselves to me and were very friendly and accommodating with any issues that arose. They made sure to do everything in their power to make my purchase and experience as smooth as possible. More
6k mile inspection Amazing customer experience! From walking me through the actions taken on vehicle to the follow ups during my wait time! Appreciate the reminder o Amazing customer experience! From walking me through the actions taken on vehicle to the follow ups during my wait time! Appreciate the reminder of next service and those actions as well! More