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McGrath City Mazda

Chicago, IL

4.7
651 Reviews

6722 W Grand Ave

Chicago, IL

60707

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Showing 651 reviews

March 24, 2024

Alex helped me get a new car and the entire process was painless. I am so happy with my car. He is a pro and you can be confident going to him. The rest of the team was helpful removing barriers and we wil More

by Ngerber10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bigelow, Maggie Sitko
Apr 18, 2024 -

McGrath City Mazda responded

Alex, we're thrilled to hear about your painless car-buying experience with Alex! It's fantastic to know that he provided you with professional assistance and helped you find the perfect car! Our team is dedicated to ensuring a smooth and enjoyable process for our customers! The McGrath City Mazda family looks forward to your next visit with us soon!

March 20, 2024

Everybody was really nice. Good experience. No pressure or awkward exchanges that most places have. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delia, Yazmin Gaytan
Apr 18, 2024 -

McGrath City Mazda responded

John, we prioritize creating a comfortable and pressure-free environment for our customers, so we're glad to hear that you didn't experience any awkward exchanges or pressure during your visit! Your satisfaction is important to us, and we appreciate you choosing McGrath! The McGrath City Mazda family looks forward to your next visit with us soon!

March 19, 2024

I went into McGrath City Mazda on Saturday to purchase my first car, and was left very impressed with this dealership! I went in with the expectation that it would take a while, and that I would be getting t More

by ALI.SANYA.95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delia Peralta, Maggie Sitko
Mar 20, 2024 -

McGrath City Mazda responded

Ali, we're delighted to hear about your wonderful five star experience with our team and services! We'll be sure to pass along the five star feedback to our team members! Your kind words never fail to make our team members smile from ear to ear! The McGrath City Mazda family looks forward to your next visit with us soon!

March 12, 2024

I recently had a couple of issues going on with my Mazda MX-5. It was taken to the McGrath City Mazda service department for diagnostic and the repairs needed. It was there where the technician Estiv (Steve More

by MoeCabrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estiv "Steve" Bonete
Mar 20, 2024 -

McGrath City Mazda responded

Hello, we love to hear stories of this nature! We're glad to hear about your wonderful five star experience with our team and services! Especially when working directly with some of our fantastic team members! We appreciate you being able to take the time to share your feedback and kind words! The McGrath City Mazda family looks forward to your next visit with us soon!

February 27, 2024

The best dealer I ever had. The sales person Alex - great knowledge and patience, explained all details about the car. The Manager Mark very helpful and experienced person got t More

by Josephine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Szetlak, Alexander Duarte
Mar 09, 2024 -

McGrath City Mazda responded

Hello, we're thrilled to hear about your wonderful five star experience with our team and services! Especially when working directly with Mark and Alex, as well as the rest of our fantastic team members! We appreciate you being able to take the time to share your feedback, as well as your kind words! The McGrath City Mazda family looks forward to your next visit with us soon!

February 16, 2024

Came in to look at a Cx-5 and a Cx-30, was very interested in buying the Cx-5 but the dealership literally wouldn't negotiate on price at all. List Price was around 24,500, and after all the add-on More

by Simon N.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexis
Feb 17, 2024 -

McGrath City Mazda responded

Hello valued customer, our team is overly apologetic that you didn't get to experience our normal McGrath five star standard during your last visit! Our team deeply cares about every detail, big or small. Please reach out to Dana Grande to discuss the situation further, DGrande@mcgrathcity.com 773-836-3904. McGrath City Mazda looks forward to hearing from you soon

February 13, 2024

This dealership is top notch in my book. Professional, efficient and courteous is how I describe the dealership!!!!! More

by Brignalia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex B., Sean Schafer, Mark Szetlak, Maggie Sitko
Feb 17, 2024 -

McGrath City Mazda responded

Hello, we're delighted to hear about your wonderful five star experience with our team and services! We appreciate you being able to take the time to share your feedback, as well as your kind words! The McGrath City Mazda family looks forward to your next visit with us soon!

February 05, 2024

Purchase a vehicle new less than a week ago CX-30, and already having issues with battery of the car and the key fob, not being recognized plus other error codes. Had to get the car towed In for service, More

by Marwin97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Felix C , Sean Schafer
Feb 08, 2024 -

McGrath City Mazda responded

Hello valued customer, our team is overly apologetic that you didn't get to experience our normal McGrath five star standard during your last visit! Our team deeply cares about every detail, big or small. Please reach out to Dana Grande to discuss the situation further, DGrande@mcgrathcity.com 773-836-3904. McGrath City Mazda looks forward to hearing from you soon

January 29, 2024

Alex B was a great sales person and my whole buying experience was top notch. Alex was eager to sell me a car, without being pushy or aggressive. If you are in the market for a new or used Mazda, McGra More

by RCMAZDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Bigelow
Feb 07, 2024 -

McGrath City Mazda responded

Hello, we're thrilled to hear about your wonderful five star experience with our team and services! We appreciate you being able to take the time to share your excellent experience working directly with Alex, he's the best! The McGrath City Mazda family looks forward to your next visit with us soon!

January 19, 2024

This is my 4th time buying a car, and I am glad McGrath is so close to my neighborhood. Now I will never go to another dealership , except McGrath. More

by Evarrete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bigelow, Sean Schafer, Maggie Sitko
Jan 21, 2024 -

McGrath City Mazda responded

Hello, we're thrilled to hear about your wonderful five star experience with our team and services! We appreciate you being able to take the time to share! Your kind words never fail to bring smiles from ear to ear throughout the dealership! The McGrath City Mazda family looks forward to your next visit with us soon!

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