McGrath City Hyundai - Service Center

Eddy was my service advisor and he was the best! Great customer service. I’ve been to several locations and this was the best experience I’ve had. I will be coming here from now and on. Thank you again Ed customer service. I’ve been to several locations and this was the best experience I’ve had. I will be coming here from now and on. Thank you again Eddy! More

McGraph is extremely generous and receptive to your needs - they work hard to accommodate you too - they work hard to accommodate you too More

Service was very good and Christina was also I like the way she tells you what needs to be done to my car way she tells you what needs to be done to my car More

Very good customer service via phone and on premises. All of my questions were answered. of my questions were answered. More

I love Ed and the great technician, Daniel Juan, they get you in and out! you in and out! More

Didn't like that i had to wait 30 mins plus to get my car after I paid. Only 1 porter on duty. Management should've assisted in my opinion after I paid. Only 1 porter on duty. Management should've assisted in my opinion More

He alsoExcellent service and well knowledgeable about He alsoExcellent service and well knowledgeable about the function of the vehicle I purchased, as well helping me with the value of doing a trade-in. He alsoExcellent service and well knowledgeable about the function of the vehicle I purchased, as well helping me with the value of doing a trade-in. More

The service representatives are good, polite and decently attentive. The process is pain free, and the waiting room is comfortable and very well air conditioned. The only waiting room complaints, only on attentive. The process is pain free, and the waiting room is comfortable and very well air conditioned. The only waiting room complaints, only one of the three televisions worked, and the picture was compressed uncomfortably, which had some of the costumers in waiting vocally annoyed. And, there was no enforcement of mask wearing, and minor social distancing, which is potentially dangerous. Otherwise, all went well… except for the wait. Anything other than a oil change will keep you there for a while, bring a good book or a smart phone with plenty of readied games, cause you will need a comforting diversion. Four stars out of five, mainly for the above mentioned unusualness. The personal were great. More

The service techs were efficient yet human in their interactions with me. Thoughtful and considerate! interactions with me. Thoughtful and considerate! More