McGrath City Hyundai - Service Center

Whenever you I visit McGrath's service dept., I am always greeted by Christine who is the most wonderful and helpful person that I have come in contact with. She is great. greeted by Christine who is the most wonderful and helpful person that I have come in contact with. She is great. More

Christine was extremely helpful and made everything so easy. Our car was brought in for brake work and she made the experience delightful. I prefer to deal with Christine ever y time I come in for servi easy. Our car was brought in for brake work and she made the experience delightful. I prefer to deal with Christine ever y time I come in for service. More

Service department is always top notch. Christine, Ed, and Kevin are always very helpful. Especially Christine. She always goes the extra mile. The clean team (vehicle washing) hmmmmm.... and Kevin are always very helpful. Especially Christine. She always goes the extra mile. The clean team (vehicle washing) hmmmmm.... More

There is never a time I walk into this dealership and have ever had a bad experience. Service department is most pleasant especially Christine...From service to sales they make me feel like family not a have ever had a bad experience. Service department is most pleasant especially Christine...From service to sales they make me feel like family not a customer and I love it! Christine is always a true gem to work with. More

Very efficient and friendly service. I will definitely recommend this dealear to my friends. Also, my salesman Harlow was very patient and great to work with. recommend this dealear to my friends. Also, my salesman Harlow was very patient and great to work with. More

Christine is a wonderful person to work with, she is courteous, respectful and knows how to treat a person, if only everyone worked as well as Christine. courteous, respectful and knows how to treat a person, if only everyone worked as well as Christine. More

Jody sent me a mailer saying that my car qualified for a rebate becasue the gas mileage wasn't what Hyundai had advertised. I was keeping records of my gas mileage and knew this to be true. I called him a rebate becasue the gas mileage wasn't what Hyundai had advertised. I was keeping records of my gas mileage and knew this to be true. I called him and he told me to come in and see if I would qulify for a debit card to reimbuse me for the difference. I went in and was given over to a salesman who spent a lot of time running around playing with diffrent computers only to come back and say my car didn't qualigy for the debit card but I could pay an extra $3500 dollars and get a 2013 car (same model). I asked if the new car would correct the mileage problem and I was told, oh no we can't promise that. The whole thing was just a bait and switch game to get a new sale. It was a complete waste of my time and I could have been told over the phone that my care didn't qualify. In fact the Wall Street Journal had an article about the mileage problem and it said that the Sonata's did not qulaify. I feel this practice is very deceptive and I will not take my car there for servcie any longer. How could you trust a dealership that endorses such practices? More

I have bought 3 Hyundai's from McGrath. What I love about this dealership is the service you receive everytime you walk in the door, especially from Christine! I always look for her when I go there bec about this dealership is the service you receive everytime you walk in the door, especially from Christine! I always look for her when I go there because she always goes above and beyond to make sure your car is running in tip top shape. Not only for me but anyone that walks in that door. I really love her pleasant attitude,always! You don't find employees like her anymore, you truly have a gem. McGrath is very lucky to have someone that cares about what they do. Thanks Chris! More

Far exceeded expectations, will definetly shop here in the future when we need another car! Christine was great!!! I work in service myself and i see a lot of problems that occur with my company but im pr the future when we need another car! Christine was great!!! I work in service myself and i see a lot of problems that occur with my company but im pretty sure it wouldnt happen if Christine was in charge there, through making an appointment, getting a loaner vehicle, and giving us estimates on additional work done she was very friendly and professional! i WILL be referring friends/family to come and shop here if they want a new Hyundai great work guys and thank you again! - Ciancio Family More

Since I bought my car, I've been coming here for about 2 1/2 years. Was told from the beginning that I need to get there early and didn't need to make an appointment to get my oil changed. Came in and was 1/2 years. Was told from the beginning that I need to get there early and didn't need to make an appointment to get my oil changed. Came in and was helped by Kevin (i think that was his name) and he told me that I had to wait longer since I didn't have any appointment. I asked him how long he had worked there and he said less than a year. Needless to say that he wasn't helpfull and didn't care what I was told about oil change apponitments in the past. I had worked with Christine and the service manager (blonde - forgot her name)in the past and they have always been very helpfull and gone above and beyond. Chistine found me in the waiting room and asked how long i've been waiting (about 40 min). She said that the manager and her saw my name on the ticket and asked the service guys why this car was still waiting? I explained to her that I was told by Kevin that I would have to wait longer since I had no appointment. She explained to me that is not the case and got the car done in 25 min. If it wasn't for her, I don't know who long I would of waited. Moving forward, I'm only dealing with Christine or the Manager. Stay away from Kevin. More