McGrath City Hyundai - Service Center

Greatest Service Experience in a While Immediately when I arrived I was greeted by Christine, who took care of everything quickly and efficiently. Although I was there for quite some time b Immediately when I arrived I was greeted by Christine, who took care of everything quickly and efficiently. Although I was there for quite some time because I had a few issues that required attention, she was very welcoming and informative which made the process a lot more smoother than any I've ever had to encounter with vehicle service. I even got to speak with my technician who was also very informative and welcoming. Although I don't quite agree with the pricing and politics of it all (in trying to get the consumer for as much as you can), it was the genuine concern within the service that made me want to recommend everyone I know with a Hyundai to this service center. More

Great Service Department! Christine took the lead on coordinating some work on our Sante Fe, and she made the whole process as simple as it could have been: easy scheduling, qu Christine took the lead on coordinating some work on our Sante Fe, and she made the whole process as simple as it could have been: easy scheduling, quick to provide a loaner, communicative about all steps of the process, and saw the work completed earlier than estimated. More

Excellent service with a smile Christine goes the extra mile to make sure your service is done in a reasonable amount of time and that you are not inconvenienced. Some warranty work Christine goes the extra mile to make sure your service is done in a reasonable amount of time and that you are not inconvenienced. Some warranty work needed to be done. Chris made sure I had a loner car so I was not sitting and waiting for over 4 hours. Chris is very thorough and pays attention to detail. More

ALWAYS THE BEST This is a little late...No matter when I come to the dealership I'm always greeted with warm smiles or even hugs. I can't say that I have a favorite t This is a little late...No matter when I come to the dealership I'm always greeted with warm smiles or even hugs. I can't say that I have a favorite truly they're all my fav's! But Christina is always over the top she's personable, courteous, most professional just a true joy to work with! "Thanks for always making my experience GREAT" More

Great customer service Had an issue with a used vehicle we purchased across the street at McGrath Lexus. We spoke with two contacts at the dealership. Christine was very res Had an issue with a used vehicle we purchased across the street at McGrath Lexus. We spoke with two contacts at the dealership. Christine was very respectful and made sure the issue was fixed correctly the first time. Erin Frank had the entire cost of the service covered for us because we had just recently purchased the car. Couldn't ask for better customer service. I highly recommend the McGrath. More

Grest Service at Mcgrath Hyundai From the time I pulled up Christine greeted me and provided me with great service. She told me how long it would be and what to expect. I was a little From the time I pulled up Christine greeted me and provided me with great service. She told me how long it would be and what to expect. I was a little nervous when I was waiting that she would come back with bad news that something would be bent or broken under car since it was a rough and terrible winter.(Potholes) She came back with good news that car was good to go and service was free. Awesome! I look forward to my next service and that Christine would be my advisor. More

AWESOME SERVICE, FRIENDLY Chris did an awesome job getting my new car's additional items put on the car and serviced til 100% satisfaction. Makes you feel like family. Chris did an awesome job getting my new car's additional items put on the car and serviced til 100% satisfaction. Makes you feel like family. More

Great service Christine Tonelli she explains everything being done and the cost, very helpful always. Christine never to busy to help a customer. She is the best. Christine Tonelli she explains everything being done and the cost, very helpful always. Christine never to busy to help a customer. She is the best. More

Great Staff Great Customer Service and friendly staff! Speak with Christine...she is sincere, accommodating and just genuinely nice. The service center does get b Great Customer Service and friendly staff! Speak with Christine...she is sincere, accommodating and just genuinely nice. The service center does get busy, so it's best to speak with her because she will be honest about when the best time to come will be so you are no inconvenienced. More

Christine was terrific! Christine was very diligent in securing my loaner vehicle. She also telephoned me twice to keep me updated with the status of my car's repair (repairs Christine was very diligent in securing my loaner vehicle. She also telephoned me twice to keep me updated with the status of my car's repair (repairs performed at an external vendor). Christine was very professional and her diligence was (and is) much appreciated. Great job! Thanks! More