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McGrath City Hyundai - Service Center

Chicago, IL

3.1
357 Reviews

357 Reviews of McGrath City Hyundai - Service Center

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June 21, 2019

Great Car Buying Experience I worked with Mike and he was amazing. Very patient and helpful. He took his time explaining everything because this was my first time purchasing a More

by Byoung0830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Glas, Michael Vaughn
May 29, 2019

Loyal customer Wanted to say thanks to Michael Vaughn he was great got me just what I wanted and we all have fun. My daughter was with me and was getting hungry so h More

by Loyal customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee in the Service department , Joe Koth, Michael Vaughn
May 02, 2019

mistreatment My husband and I are customers there and last month we had a very unpleasant meeting with Mr. Dave Glass (finance), he treated us and spoke badly, we More

by Walkiris
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dave Glas
May 08, 2019 -

McGrath City Hyundai responded

Hello, My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5067. I look forward to speaking with you soon. Respectfully, Loredana Giotta Customer Specialist McGrath City Hyundai Lgiotta@mcgrathcity.com 773-804-5067

March 20, 2019

Geat guy Great guy, very gentle with amazing actitude. I recomend him 100%. He took care about me and me car all the time. Thanks for everything. More

by Giovany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Inostroza Jr.
January 23, 2019

VERY GOOD PROFESSIONAL SERVICE !! Tho I did not purchase my vehicle at this dealership I was treated like I did so I pre booked my appointment in advance for just a oil change and lu More

by Rob63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Inostroza Jr.
December 18, 2018

The best spot to shop Marcus Lozano made my car buying experience very easy. I would highly recommend him if your looking to buy a car. I felt very comfortable with him and More

by Phellyn
Recommend Dealer
Yes
Employees Worked With
Christine Tonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Vellega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Glas, Marcus Lozano, Jesus Inostroza Jr.
May 23, 2018

Another Hyundai! I have owned 5 Hyundai cars. I like them all and have now leased an Elantra. Robert Gil, who has worked with me on each occasion has been very helpful More

by trumpeter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gil jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Vellega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Glas
Jun 15, 2018 -

McGrath City Hyundai responded

Hello, Thank you for taking the time to post a review. It is our goal to provide every customer with an exceptional purchase experience and I am glad to hear that you enjoyed your time with Robert. We appreciate your business and your feedback! I hope you are enjoying the new Elantra and we look forward to seeing you on your first service visit. Kindest Regards, Loredana R. Giotta Hyundai Customer Specialist Lgiotta@McGrathCity.com 773-889-9090 Ext. 3767

May 22, 2018

Bad service ever We are not satisfied with the service and with the quality of our brand new Hyundai Santa Fe 2018. We'll never buy Hyundai again after that! Stay away More

by Luba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christine Tonelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018 -

McGrath City Hyundai responded

Hello , My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon. Respectfully, Loredana Giotta Customer Specialist McGrath City Hyundai Lgiotta@MCGRATHCITY.com 773-889-9090 Ext. 3767

May 23, 2018 -

Luba responded

Hello Loredana, You can call me tomorrow before 9 am. My phone number is 267 252 6166 Best, Luba

May 21, 2018

New hyundai tucson It was our best decision to buy our new car with McGrath City Hyundai, they gave us an excellent service, price and a great customer service our sales More

by Jenie medrano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marin
Jun 15, 2018 -

McGrath City Hyundai responded

Hello, Thank you for taking the time to post your review! We are glad to hear that you are enjoying the Tucson and I have no doubt that you will continue to enjoy it for many years to come. Satisfied customers are our greatest reward and we are so grateful for your business. Thank you for choosing McGrath City Hyundai- we look to seeing you on your first service visit! Kindest Regards, Loredana R. Giotta Hyundai Customer Specialist Lgiotta@McGrathCity.com 773-889-9090 Ext. 3767

April 12, 2018

Helpful service My daughter had her catalytic converter stolen from her 2017 Hyundai Tucson. The car was towed to McGrath and she met Christine in the service departm More

by CC Rider
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Tonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

McGrath City Hyundai responded

Hello, Thank you for taking the time to post a review. It is our goal to provide every customer with an exceptional purchase experience and I am glad to hear that you enjoyed your time with Robert. We appreciate your business and your feedback! We look forward to seeing you on your first service visit. Kindest Regards, Loredana R. Giotta Hyundai Customer Specialist Lgiotta@McGrathCity.com 773-889-9090 Ext. 3767

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