McGrath City Hyundai - Service Center

The team showed great customer service. I did not feel like they were trying to take advantage of me. Great Experience 5 stars. I had first went to the Hyundai Dealer in Lincolnwood they tried to give me like they were trying to take advantage of me. Great Experience 5 stars. I had first went to the Hyundai Dealer in Lincolnwood they tried to give me a bill of over $7500 to get some work done. Moving forward I will now only go to McGrath Hyundai. More

Great service done by great people. Always ready to help. I will be sending recommendations. See you all on my next visit. Thank you for all you do I will be sending recommendations. See you all on my next visit. Thank you for all you do More

I was very happy with the service I received. Christine was terrific. She kept me updated every step along the way. About as painless as it could be. was terrific. She kept me updated every step along the way. About as painless as it could be. More

Wonderful people at this service dept. Ed Vellega is the best. Everything done on time as usual. Everone is friendly and willing to help as much as they can. best. Everything done on time as usual. Everone is friendly and willing to help as much as they can. More

I like the shop. It has a great spirit. Positive and helpful. Car always runs better with an oil change. So for so good. Keep up the good work. I love my Hyundai .! helpful. Car always runs better with an oil change. So for so good. Keep up the good work. I love my Hyundai .! More

This dealership has been great in handling the service for my car. I would highly recommended them. I'm very satisfied with the service they have provided! for my car. I would highly recommended them. I'm very satisfied with the service they have provided! More

Unfortunately, the service for a recall on my 2020 Sonata did not go well! Even though I had an appointment for 11 a.m. what should have taken 1 hour took 3 hours. The service rep told me it would take 2 hou did not go well! Even though I had an appointment for 11 a.m. what should have taken 1 hour took 3 hours. The service rep told me it would take 2 hours and I said I thought it would take one hour like I was told when I made the appointment. He informed me he would try his best. Keeping a person in a waiting room all that time during The covid-19 pandemic is dangerous! Whoever did the booking overbooked! This should not only not happen during a regular time in our world but certainly not during a pandemic which could mean a matter of life and death! At my Buick and Lincoln dealership they would have offered me a loaner or could have driven me home where I would have been safe! Many people sitting there waiting for their vehicles were in total dismay! Every person was speaking the same language. They told me 1 hour and here it is 3 hours later! Whoever is doing your booking for appointments is not doing the job they're supposed to! Who is supervising the individual who is putting everyone's life in danger! This is the first time that I have ever purchased a Hyundai vehicle and I am not impressed with the service that I received. I feel sorry for the mechanics who were put under such pressure! More

I purchased three Hyundai through this dealership and everything is gone very well the service department is the upmost bestAnd I have never had problems in dealing with them everything is gone very well the service department is the upmost bestAnd I have never had problems in dealing with them More

Oil change using full synthetic and multi point check the wait time was kind of long but I know the service was worth the wait the service was great wait time was kind of long but I know the service was worth the wait the service was great More

Pleasant and helpful staff. Always willing to help I have been doing business with McGrath City Hyundai since 2009, and I’m on my 5th auto since joining this team with no intention of leaving. Chris in have been doing business with McGrath City Hyundai since 2009, and I’m on my 5th auto since joining this team with no intention of leaving. Chris in the service department has always gone an extra step to assure my satisfaction. More