357 Reviews of McGrath City Hyundai - Service Center
Service writer Jesus was very helpful and professional. Also assisted with providing contact information for person to meet with when lease is done in May Also assisted with providing contact information for person to meet with when lease is done in May More
Jesus from Mcgrath Hyundai, helped me with my vehicle Jesus from Mcgrath Hyundai, helped me with my vehicle recall. He communicated with me every step of the way. They are very friendly too! I definitely Jesus from Mcgrath Hyundai, helped me with my vehicle recall. He communicated with me every step of the way. They are very friendly too! I definitely recommend. More
The customer service is very friendly and helpful. My experience is they fix only what is necessary to fix. The job was done by the promised time! Thank you! experience is they fix only what is necessary to fix. The job was done by the promised time! Thank you! More
My appointment was at 10am I was our by 11am. I was greeted with a friendly atmosphere and it was non stop of friendliness. I have been coming since I got my car in 2007 greeted with a friendly atmosphere and it was non stop of friendliness. I have been coming since I got my car in 2007 More
Attention goodPrices- to expensive Environment. Attention good Prices- to expensive Environment. Good reception in service area good Xxxxxc Xxxxxc Xxxxxx Xxxxx Xx. Xx xx xx xx xx xx xx xx Attention good Prices- to expensive Environment. Good reception in service area good Xxxxxc Xxxxxc Xxxxxx Xxxxx Xx. Xx xx xx xx xx xx xx xx More
The workers are very pleasant there they have coffee for you while you wait in the waiting room they do their job very well and professionally I will continue to take my car there. you while you wait in the waiting room they do their job very well and professionally I will continue to take my car there. More
I was at this location two Fridays ago(10/16) for Recall and warranty work. When I called and made the appointment I was told they had the part for the recall. Get there at 3pm. I was informed by Everett th and warranty work. When I called and made the appointment I was told they had the part for the recall. Get there at 3pm. I was informed by Everett that the work would take two hours. Fast forward to 6:30 my car car is "done". Get home and look at the paperwork and it states that "recall not completed, part ordered". Not only did this location allow me to sit there for almost double the time during a pandemic, they did NOT COMPLETE the work I came in the to have done, and NO ONE from the service department informed me of this, and allowed me to leave. I called EDDIE the service manager three times, left him messages and email informing him of this and I have heard NOTHING. This goes beyond unprofessional and negligent. EVERETT did not return my calls, and then I got an email from him saying "I was going to try to set it up for us to come and get it". And not inform the costumer that the work was not being completed, but you can sit in our dirty lobby during a pandemic for 3.5 hours? Eddie and Everett will take or return any of my phone calls or emails. Made the appointment at a different location, and I will never purchase another Hyundai. More
Pleasant courteous service. Problem taken care of with minimal delay. Trustworthy service, fair price. Careful explanation of problem. Safe and clean facility. Best service I have had. minimal delay. Trustworthy service, fair price. Careful explanation of problem. Safe and clean facility. Best service I have had. More
Excellent service, Robert was very helpful and explained really good all the steps we had to go through and answering all the questions I had. really good all the steps we had to go through and answering all the questions I had. More