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McGrath City Hyundai - Service Center

Chicago, IL

3.1
357 Reviews

357 Reviews of McGrath City Hyundai - Service Center

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July 26, 2021

I have been a customer since 2013. I will not go any where else to service my car. Ed V. Is the best at his job. More

by et12190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Vellega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

McGrath City Hyundai responded

Thank you so much for your loyalty to our service department! We will be sure to pass along your praise to Ed. We look forward to seeing you at your next service appointment at McGrath City Hyundai!

July 26, 2021

The quality of service has drastically decline in recent months. I’ve bought cars here and have always used the service department to care for my car, but lately this dealership’s service department is terr More

by Tortman987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know who serviced my car, but I had to bring it back.
July 25, 2021

Literally the worst service you can ever get. The mechanics and service people are here incompetent beyond measure. The sales staff is probably nice but the service department gets an F. You returned More

by Peter C
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Megan
July 24, 2021

Salespeople have always been nice, parts department very helpful, and service department, especially Ed has always been informative and straightforward with us. Never had a problem with this dealership. More

by MJD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Vellega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

McGrath City Hyundai responded

We're grateful to know you always receive the great service you deserve at McGrath City Hyundai! Thank you for your time, and we're only a phone call away if you need anything else.

July 23, 2021

Always respectful and accommodating Clean, safe Always respectful and accommodating Clean, safe environment . Close to home Always do a good job, never disappointed This is my 4th Hyundai fro More

by cab6957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Budget, david
Jul 26, 2021 -

McGrath City Hyundai responded

We're ecstatic to have accommodated your needs well again at McGrath City Hyundai! Thanks a lot, and we hope to be of great assistance to you for years to come.

July 22, 2021

They promised a time the service would take and they kept their promise. This is a good quality when you are pressed for time. Thanks More

by FLIVGREENE94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Vellega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

McGrath City Hyundai responded

At McGrath City Hyundai, it is our priority to deliver what we promised to our guests, and we're thrilled we accomplished that with you. Thank you, and have a wonderful day!

July 22, 2021

Did a great job and they were on time with the job. Friendly people who are knowledgeable. Will be highly recommend my friends and family for work. More

by Jstlqqkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Tonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

McGrath City Hyundai responded

Thank you for taking the time to share your experience at McGrath City Hyundai. We're always grateful to receive appreciation from our guests as it lets us know our hard work has paid off. Have a beautiful day!

July 21, 2021

Keep up the great work total team effort.Great work always pay off happy camper.Blessings to all.Definitely will return for next oil change. More

by Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Frank Megan .
Jul 22, 2021 -

McGrath City Hyundai responded

Hi Jose, thank you for sharing your appreciation for McGrath City Hyundai. Your kind words motivate us to continue our great work, and we're looking forward to seeing you again on your next oil change!

July 21, 2021

After oil change smelled oil that was spilled all over the exhaust manifold. Car had oily hand prints on hood car wasnt wiped or washed. Car showed incorrect mileage for next service due according to hy More

by popasodatastie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Megan Velez
July 19, 2021

Third dealer called. Only one to answer. Quick response. Courteous service. Fast turnaround. Good communication. Boom! I would take my car back to McGrath anytime moving forward. thank you. More

by Msdanek69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Tonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Vellega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

McGrath City Hyundai responded

It's wonderful to see you have nothing but awesome things to say about your experience at McGrath City Hyundai! Thanks a lot, and we're looking forward to seeing you again on your next maintenance check.

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