McGrath City Hyundai
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,492 reviews
I had been to Grossinger and Wilkins and felt they we're too pushy when we decided to visit MCGRATH Hyundai.There we were greeted by Mr. Dave Glas and boy was he great. Not pushy at all, took the time to ex too pushy when we decided to visit MCGRATH Hyundai.There we were greeted by Mr. Dave Glas and boy was he great. Not pushy at all, took the time to explain all the features and benefits and when it was time to discuss price we already knew we had found the right car and the right store. Can you believe they have Starbucks coffee? Fresh ground! And a play are for the kids so they had something to do. Dave explained the Mcgrath reputation and the family's involvement in the car business and we felt like we too were part of the family. I will be telling all of my friends about my new Elantra and the great group at Mcgrath Hyundai. Don't bother with the other guys, go straight to Mcgrath and ask for Dave Glas. Ms.Nina Corwin, Chicago, Ill. More
McGrath Hyundai has once again exceeded my exceptions! Terrific service, great car (13 Elantra) and a great price! I couldn't be happier! Thanks Marcus! Terrific service, great car (13 Elantra) and a great price! I couldn't be happier! Thanks Marcus! More
I always receive efficient, friendly service from McGrath. This time I needed two ignition coils replaced in addition to my car's scheduled maintenance. When I was told that my warranty wouldn't McGrath. This time I needed two ignition coils replaced in addition to my car's scheduled maintenance. When I was told that my warranty wouldn't cover the repairs, I said I thought they were mistaken. While I was checking my paperwork at home, they did their research, called the warranty people and corrected their computer records. Within minutes, I had a call from Christine telling me that my warranty would, in fact, pay for my repairs and they had updated their records to assure that there would be no more misunderstanding. Of all the dealerships I've used, McGrath Hyundai is the one that treats me best. More
I went in there on Monday night to look at a used car. Harlow was nice at first, let us test drive it and all. When we got back to talk about numbers and such, he was quite rude. I had a possible trade in Harlow was nice at first, let us test drive it and all. When we got back to talk about numbers and such, he was quite rude. I had a possible trade in that I wasn't sure about, they offered me a low amount so I decided to turn it down. He kind of laughed and said, "yeah, we werent too crazy about your car" which I thought was kind of rude to say. Then later, we were talking about putting a deposit on the car just to make sure it wouldnt sell before Saturday. He said he couldn't make any promises that it wouldnt sell but he'd try his best. We thought that did not make much sense. Why would we put down a $500 deposit if he can't make any promises that the car wouldn't sell? So we told him we did not want to put a deposit down and that we would just come back on Saturday. He basically said "K, Have a good night" and that was it. My boyfriend and I both thought the way he acted for the majority of the night was very rude. He acted like he did not care about us or what we wanted. He even said "this deal does not affect me so I don't really care what you do" at one point. Needless to say, we had a unsatisfactory experience there. When we came back Saturday to buy the car, we requested to work with someone different and our experience that day was better. More
I bought my new car about 3 weeks ago from McGrath. Every one from Len who sold it to me to Carl who did the financing was great very helpful and knowledgeable. Christine helped me with scheduling my e Every one from Len who sold it to me to Carl who did the financing was great very helpful and knowledgeable. Christine helped me with scheduling my environmental package. She was so friendly and helpful both when she called me to schedule and when I arrived. She had everything arranged for me. When I came back the next day to pick up my car and return the loaner. As I stepped out of the car she said hi Debbie, before I even saw her. More
we had great customer service. we had an issue after we had great customer service. we had an issue after buying the car and they very elegantly addressed it the day after. We highly recommend this de we had great customer service. we had an issue after buying the car and they very elegantly addressed it the day after. We highly recommend this dealership. More
I was'nt sure how my visit to the dealership would go. Because of some previous letters and ads, saying how much I could save, how they could help me get into the car of my dreams, each time, I spent 2-3 Because of some previous letters and ads, saying how much I could save, how they could help me get into the car of my dreams, each time, I spent 2-3 hours waiting. Both times I felt like it was not about me but more about the saleman. When I spoke to Dave over the telephone and explained my previous visits. He said don't worry come in. When I met him, he was about the customer, me. And I would like everyone to know what a great job this man did and how happy I am when I drove away in my brand new 2012 Hyundai Tucson. Mr. Dave Glas is the best. He cares about the person. More
I like going to the service deparment because EDDIE VELLEGA & CHRISTINE are reaaly nice and takes care of the customers keep up the great job and smile too. VELLEGA & CHRISTINE are reaaly nice and takes care of the customers keep up the great job and smile too. More
Everytime I go to McGrath, the service gets better and better. I made an appointment for an oil change,and I was promised that I would be out of the service department in a very short amount of time and t better. I made an appointment for an oil change,and I was promised that I would be out of the service department in a very short amount of time and they were definitely right.Short wait, service is excellent,friendliness is overwhelming, everyone makes you feel like you definitely want to come back. The overall experience is awesome!!! I have dealt with Christine, Ed,Kevin,Nick and Danny and you could'nt get a better group then this. Thanks McGrath for always having a hands on team. The customer service is at 100%!! More
In advance of visiting McGrath, my husband and I had narrowed down our choice of vehicle to two models. We called the dealership ahead of time and were pleased that they had a large selection of those narrowed down our choice of vehicle to two models. We called the dealership ahead of time and were pleased that they had a large selection of those models available for us to view. We were greeted warmly at McGrath and then were introduced to Terran. He spent many hours with us, and in all I believe that we test drove 6 vehicles. We then narrowed our choices further based on our budget, and Terran was very helpful through the whole process. He was very knowledgeable about the vehicles. We were relieved that the process was not the stereotypical high-pressure experience that other dealers try. We felt that Terran was always respectful towards us. Carl in the finance office was very helpful and efficient. While we were completing the paperwork with him, Terran had the men in the on-site detail shop give our new vehicle a once-over to make sure it was spotless. We are very pleased with the vehicle that we chose and with the price that we paid. We plan to make McGrath the first place that we visit when shopping for vehicles in the future. More