McGrath City Honda
Chicago, IL
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Its a great dealership, very nice people. I just went there to get pricing for my old car and i just couldn't resist. Mr.Ryszard Choroszy Showed me the honda i wanted which is Honda Civic 2011. We made there to get pricing for my old car and i just couldn't resist. Mr.Ryszard Choroszy Showed me the honda i wanted which is Honda Civic 2011. We made a deal which was good for him and me. I am very happy that i went to McGRATH CITY Honda I recomend this dealer to every one!!!! More
The sales man was on point. He explained everything from A-Z, was very patient and had a great attitude. We were looking for a new car and we got more than we hoped for. Ryszard was very nice and profession A-Z, was very patient and had a great attitude. We were looking for a new car and we got more than we hoped for. Ryszard was very nice and professional, and helpful. He recommended us the Honda Fit, which met our needs a 100%. After we bought the car we realized a little crack in the front window and brought it to his attention. He scheduled for us an appointment (the mechanic shop was already closed at that time) right away and resolved the issue ASAP. And we got our wheel-locks put on at the same time the front window was replaced so it was a great experience. No hassle, no stress, that's how buying a car should go down. I would definitely recommend this dealership to all my friends at anytime and tell them to ask for Ryszard. No question. That is why I gave this dealer this good rating. I bought once a car at a Kia dealership in Chicago and was very disappointed afterwards so I can compare. More
I will continue to go back to McGrath City Honda for their care of their customer, for the attention they give to each customer and for their budget. Thank you so very much to Jerry Winski. He cares a their care of their customer, for the attention they give to each customer and for their budget. Thank you so very much to Jerry Winski. He cares about the customer, and will not force the customer into any situation. This is my second visit to McGrath City Honda for a vehicle lease and I will continue to go back to the dealership, not only for their sales team (Jeremy, Frank and Mike) that I worked with, but the Service Dept. is equally friendly, kind, very informative and I feel very well taken care of every time I go! Thank you all so very much! More
My vehicle experienced an intermittent electrical short causing it not to start at times. This problem is not only very frustrating for me but extremely difficult for the mechanic to pinpoint. My service causing it not to start at times. This problem is not only very frustrating for me but extremely difficult for the mechanic to pinpoint. My service advisor Andy Sertler was very professional and courteous. He and the mechanic both explained the problem and the cost of the repair to my understanding. The service I received at McGrath was excellent and the cost of repair was very fair. Thanks Andy, when it’s time for a new car I’ll definitely be coming to McGrath. More
Andy was friendly, thorough and accurately estimated the time and cost. When I was pulling out, I noticed a light on the panel and a strange noise w/ brakes. Not 1 but 2 service technicians came to help and time and cost. When I was pulling out, I noticed a light on the panel and a strange noise w/ brakes. Not 1 but 2 service technicians came to help and ultimately discovered water on the brake pads causing the problem. They were attentive not dismissive and then Andy came out to ensure everything was taken care of. Overall a very pleasant experience that made me feel valued as a customer - a rarity these days. More
My original visit to McGrath was to solicit a donation/support for my Fraternity's Educational Foundation. In addition, I visited your showroom as I will be in the market for a new car in approx donation/support for my Fraternity's Educational Foundation. In addition, I visited your showroom as I will be in the market for a new car in approximately 3-4 months. I decided to participate in this survey because of the excellent customer service I received from Carolyn Driver. Her demeanor was very professional, courteous, and kind. She is a great representive for McGrath, as well as your other staff who offered to assist me when I arrived. I will definitely return and hope to purchase a car as well. I will definitely ask for Carolyn Driver when I return. Kudos and a job well done Carolyn Driver! More
Great over all experance. Very good customer service, great communication and followup after purchase of the car. Good customer service to see if I have any questions after the purchase of a new car. B great communication and followup after purchase of the car. Good customer service to see if I have any questions after the purchase of a new car. Better then any other dealership I have dealt with so far. More
Dariusz has been my sales person for many years he keeps me aware of new incentives. I test drove the new Accord, I really love the way it handle and the sporty look I was blown away with the navi,system w me aware of new incentives. I test drove the new Accord, I really love the way it handle and the sporty look I was blown away with the navi,system with blue tooth.Dariusz is a expert of the Honda products.I'm planning on purchasing a new Honda in the spring of 2011. More
The staff were extremely friendly and made the need for service on my vehicle a pleasant experience. The service was done in a very timely manner and with absolute professionalism. I was kept updated of service on my vehicle a pleasant experience. The service was done in a very timely manner and with absolute professionalism. I was kept updated of the status of my vehicle which gave me an added sense of security that I was dealing with a professional staff. More
People there are more than willing to help.It did not feel like they were trying to just sell a car.They gave us actual advise as to what would be better.They also worked very well with our financing.I w feel like they were trying to just sell a car.They gave us actual advise as to what would be better.They also worked very well with our financing.I would recomend this dealership anyday to anyone.Thank you to all you guys who helped us! We will be back. More