McGrath City Honda
Chicago, IL
Filter Reviews by Keyword
By Type
Showing 761 reviews
We did our shopping over the internet, then contacted dealerships for a quote. Ruby was responsive and knowledgeable. We worked with Dariusz at the dealership, and all went very smoothly. He matched the dealerships for a quote. Ruby was responsive and knowledgeable. We worked with Dariusz at the dealership, and all went very smoothly. He matched the internet price offered from another dealership. He was extremely attentive and fast... he was actually running all over the dealership for us! We were in and out with our new Odyssey in about 2 hours! We took it back the next week to have roof rails installed, and all went well. We drove home a loaner and picked up our Odyssey the next day. Then, Ruby was extremely helpful when we were trying to program our door locks differently... she went out of her way to help us figure it out! We live a bit far from the dealership so not sure if we'll go there for regular service, but we certainly will try! This dealership was recommended to us by friends, and we will certainly recommend it!! More
Jose took the time to explain all the details about the car and made the purchase a very plesant experience. He put the effort into helping me understand the characteristics of the Fit and delails that wi car and made the purchase a very plesant experience. He put the effort into helping me understand the characteristics of the Fit and delails that will halp me understand how it functions best. Thank you! More
I purchased a chevy malibu 2004 on August 19 2011 and when i went in the sales representative were very nice and talked very politely. and i bought the car at a good price. after a month and 10 days the when i went in the sales representative were very nice and talked very politely. and i bought the car at a good price. after a month and 10 days the Engine of my Car died it had 100000 miles on it. and i drived the car for only 2000 miles and my engine completely Crashed. when i called mcgrath and told them about it the person on the phone said that its none of there concern and hanged up. So from this you can tell the difference of the customer service when you buy the car and when you have a problem with the car and you call them. i ended up spending $2500 to buy another engine Would recomend Do not do any business With Mcgrath City Honda. They Are mean More
First visit, and frankly I wasn't expecting much. Was pleasantly surprised, beginning with Melissa and all the way to exiting the service bay where I had another question for the service manager. Thoroug pleasantly surprised, beginning with Melissa and all the way to exiting the service bay where I had another question for the service manager. Thoroughly addressed my query. These guys know how to keep their customers happy. Best experience at dealership ever! Great job! More
I never had any problem with the dealership . I love my truck and service is very good. And all the employees are very too.I hope they be that way all time. truck and service is very good. And all the employees are very too.I hope they be that way all time. More
I have never received such great customer service from a dealership before. The high energy, friendliness and professionalism of our salesman, Ryszard, was unlike any I have experienced. He made us feel lik dealership before. The high energy, friendliness and professionalism of our salesman, Ryszard, was unlike any I have experienced. He made us feel like we were the only customers in the place and left no detail untouched. Jeremy was also very helpful on pricing, etc and very friendly and personable. I leased my car last weekend and had to come in for a couple of service items this week (the car is a demo and I noticed a very small nick in the paint after I left and also needed to have a secind key made). Ryszard came in on HIS DAY OFF to ensure my experience went smoothly and the car was fixed promptly. I have driven Hondas for many years, and this is the 3rd CR-V I have bought or leased from a dealership. The first two were from Boch Honda in Massachusetts, and I can tell you - the service was ok there, but doesn't hold a candle to McGrath City Honda. I would definitely recommend this dealership, and in particular, Ryszard Chorosky, to everyone I know looking for a vehicle. And he's very entertaining and fun to be around on top of it all! Kind Regards, Diane Green More
I try to stay away for dealer/service becauseI always feel I'm being ripped off.. Well NOT AT MCGRATH HONDA my last two visits I can honestly say were the best ever. All the employees I dealt with we feel I'm being ripped off.. Well NOT AT MCGRATH HONDA my last two visits I can honestly say were the best ever. All the employees I dealt with were friendly, helpful and went above and beyond good service. You can expect to see me again. More
I had been looking for a car for a few months and everywhere I went I had to deal with individuals who were looking to simply pad their bottom line. Jerry was upfront from the very beginning. After a everywhere I went I had to deal with individuals who were looking to simply pad their bottom line. Jerry was upfront from the very beginning. After a normal back and forth negotiation I felt comfortable with my price but still felt I should think it over. Jerry was upfront and asked "if the right price is negotiated will I absolutely buy"? At the point I named the figure that would get me to drive out of there and Jerry made it happen. I have had my car for just over and month and have absolutely zero buyers remorse. More
My husband and I were interested in a Honda Fit. We had done our research and knew all the basics, so we knew that a test drive would be the deciding factor. From the moment we walked in, the atmosphere w done our research and knew all the basics, so we knew that a test drive would be the deciding factor. From the moment we walked in, the atmosphere was very relaxed, the people were friendly, and there was no pressure. We test drove the car were were interested in, as well as another model. We were allowed to test drive without the salesman in the car, which gave us the opportunity to discuss the car and our honest opinions. We have been looking for cars for a while, and NO other dealer has been that trusting. We made the decision to discuss a purchase with the salesman. Again, no pressure... just what we wanted in order to make the purchase. He gave us all the options, and explained incentives and financing. He came back with a price...which was more than acceptable to us, so we made the deal. None of this "I have to ask my manager" or endless negotiations. The customer areas are very clean and comfortable, and even have a gourmet coffee machine. We closed the deal with the finance manager, and again...no high pressure with all the dealer extras, just explanations and relaxed conversation. We drove home in our new car and are very happy! More
We were looking for a gently used vehicle to accommodate a growing family. After weeks of research, we narrowed our search down to a 2008 Honda Pilot. Contacted McGrath and spoke with Chris who assisted u a growing family. After weeks of research, we narrowed our search down to a 2008 Honda Pilot. Contacted McGrath and spoke with Chris who assisted us in our purchase and kept us within our budget. Thanks Chris! More