McGrath City Honda
Chicago, IL
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My husband and I had a great experience at McGrath City Honda.We purchased a 2012 Honda Acord. Jose Hinojo has been very helpful and patient to answer our various questions about the cars that we are inter Honda.We purchased a 2012 Honda Acord. Jose Hinojo has been very helpful and patient to answer our various questions about the cars that we are interested, finance, warranty, accessories etc. Andrew Harris was excellent and professional too. By far the best sales team we have ever dealt with.The whole process was very smooth and fast. We would recommend this dealership to anyone. Delia and Mike More
I went to McGrath to test drive a CRV, and met Dariusz. He was very friendly and extremely helpful. He did not pressure my husband or me to purchase the car, or make a decision on the spot. I really appr He was very friendly and extremely helpful. He did not pressure my husband or me to purchase the car, or make a decision on the spot. I really appreciated his professionalism and helpfulness. Unfortunately, I wanted a red CRV, and they did not have any in stock. Dariusz kept in contact with me to inform me how the search for the red CVR was progressing. He recommended that if time was not pressing, that I could wait for the vehicle that was being delivered from the factory. I drove it home today, and couldn't be happier. He spent about 40 minutes with me putting on my new license plates and going over the functions on the dashboard. It was very helpful. Thanks again for a wonderful experience. This is the second car that I've bought at this dealership (2005 Accord was my previous purchase), and I will come again in the future, as well as recommend my family and friends. More
Alex - Thanks for helping us with the purchase of the new Odyssey - we had an excellent experience buying the van, your prices were the best amongst all dealers, thanks for taking the time to explain all the Odyssey - we had an excellent experience buying the van, your prices were the best amongst all dealers, thanks for taking the time to explain all the features of the van and offer to spend more time after we have owned the van for a couple of weeks. More
jerry was my initial contact to help me with the test drive and purchase $s, andrew assisted with the usaa buyer program and jeremy helped at the very end. each of them was an outstanding representative drive and purchase $s, andrew assisted with the usaa buyer program and jeremy helped at the very end. each of them was an outstanding representative of both honda and mcgrath. this is my 3d accord and they really didn't have to "sell" me the product, but still they took the time to explain the features and changes from my old honda and showed friendliness and patience answering my questions. More
I bought a brand new 2012 Honda Accord and I'm very staisfied. There was no pressure into purchasing my vehicle and it was a very lax environment. I love the free car wash service and visit the dealers staisfied. There was no pressure into purchasing my vehicle and it was a very lax environment. I love the free car wash service and visit the dealership about once or twice a week. More
I was expecting to have a good experience with this dealership after Daniela had quickly contacted me with a great price on a Honda Accord and I had already double checked via email that it was the out dealership after Daniela had quickly contacted me with a great price on a Honda Accord and I had already double checked via email that it was the out the door price. I went in to verify it because in the fine print they said this quote was adjustable with any arithmetic errors. I told them I was ready to buy if the quote was what they said it would be. It turned out I was quoted the wrong price on a car, but they wanted me to stay in order to work it out. Since my wife and I were riding with a friend we said we couldn't since it would be a long commute home by train. I was assured that I would get a ride to the closest train station. After waiting a long time for the salesman to come up with the price they could give, I was surprised ... it was much higher than they initially said. After that I politely declined and thanked them for their time. I asked about the ride they had promised, somewhat nervous that since I didn't buy a car they wouldn't care anymore about my wife and I. After waiting another 10-15 minutes they said that there was no way they could take us to a train station. That there was someone just about to come into to buy the car we were just test driving. I was tempted to go back and see if there really was someone there, but didn't care anymore. My wife and I took a bus and a train home. ... over an hour commute. I'm shocked at how much I was lied to by this dealership. AVOID THEM. I'm hoping to have a better dealership experience in the future at another dealership. More
Your service is very good everything time I come. They treat me very well. I never have any problem with your staff. I will be coming for my service on my car. treat me very well. I never have any problem with your staff. I will be coming for my service on my car. More
My experience at McGrath City Honda was absolutely the best service I have received EVER!! The sales man was very knowledgeable and helpful. The service people were very caring for my needs as I waited. T best service I have received EVER!! The sales man was very knowledgeable and helpful. The service people were very caring for my needs as I waited. The finance man was friendly and not pushy. This experience was beyond words. Everyone there was very friendly and helpful. They even came to pick me up so that I could go to their dealership and purchase my car. When I brought my car back to have a security system put in, the people treated me like I was the only customer there was. I even got a free car wash. I did not have to wait forever either. The service department stated to me how long it would take and to the minute they were done. I researched my car with many other honda dealers and was not satisfied with any. McGrath did me great!!!! I would recommend McGrath to anyone purchasing a car. What wonderful people and the prices are right!!! More
We have always had an exceptional experience at McGrath City Honda. Staff and mechanics in the service department are friendly and helpful. They have worked on our car since 2003. When we have had major City Honda. Staff and mechanics in the service department are friendly and helpful. They have worked on our car since 2003. When we have had major work done they explained carefully what needs to be done and what it would cost. They have given reliable estimates of time involved and kept us informed. As a result we return to them for even routine work like an oil change. I have come to trust them and when it comes time to buy a new car, the experience I have had with their service department will play a role in making a new purchase decision. I hesitate in thinking about other brands because I wouldn't want to lose this service. More