McGrath City Honda
Chicago, IL
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Right from the very first email from Dave we were being treated with respect. When we called to set an appt time, George immediately placed us as his number 1 priority. They worked with us two days ensurin treated with respect. When we called to set an appt time, George immediately placed us as his number 1 priority. They worked with us two days ensuring that we got a fair value on our trade-in and even put us into a car with less mileage and all the same options as what we originally looked at, all for around the same pricing. They told us the car would be there in the morning and when the driver hadn't delivered it George treated us to lunch. We were already sold on buying from them based off of the outstanding customer service, this really cemented the whole transaction. I am willing to pay a little more for good customer service than get a screaming deal and be talked down to. Working with this team we didn't have to pay extra for the great service, it was who they were and it really tells a lot about their character. If asked to recommend this dealership I would say yes, if asked to recommend these salesmen I would wholeheartedly vouch for their outstanding job taking care of my wife and I. More
I went in to make a purchase, had a set price I wanted to pay and certain options I required. I informed the Sales Person Dave of my specific wants and requirements. From there Dave was able to get me into a pay and certain options I required. I informed the Sales Person Dave of my specific wants and requirements. From there Dave was able to get me into a 2012 Accord at a "AWESOME" price with no haggling required that meet my wants and requirements. Dave was very pleasant and funny, he made sure to answer all my questions and accommodate all my requests. I would suggest McGraft City Honda to anyone looking to make a new or used car purchase. Everyone I worked with was great, knowledgeable and accommodating. Thanks for a great experience.... More
Did not personally purchase a Honda from Mcgrath but was the one who recommended my friend to go get her Accord there. There she worked with Arthur who worked as best as he can to get her in the car she wa the one who recommended my friend to go get her Accord there. There she worked with Arthur who worked as best as he can to get her in the car she wanted, and by the end of the day she was driving home in her very own Accord :) I wrote this review to suggest calling/emailing Arthur Matlosz if you are in the market for a pre-owned vehicle. He's direct, professional and funny all at the same time, all the qualities that can make car shopping less of a hassle! More
Although I would suggest going in with a set price in mind and not a "monthly payment" discussion which leaves things a bit too open ended, I felt that once we got through that step and we discussed what mind and not a "monthly payment" discussion which leaves things a bit too open ended, I felt that once we got through that step and we discussed what I wanted to spend, what I valued in my car purchase and what I deemed to be valuable to me they seemed quick to make an offer that was both fair and appropriate. I especially liked the manager Akira. He was not pushy, listened to my concerns and was patient with my indecisiveness. Ultimately we had a deal and I walked away feeling satisfied. I even went home and researched my purchase to make sure I made the right choice and was relieved to find that I felt I got a great deal. More
Unfortunately had to visit service center for problems with a belt. Talked to my sales rep and was promptly taken care of. I'm very happy with the quality of care I'm recieving with a belt. Talked to my sales rep and was promptly taken care of. I'm very happy with the quality of care I'm recieving More
My car buying experience was excellent. Jerry Winski, to my great amazement, wasn’t forceful to sell me a car. Patiently and clearly explained all of my choices, promotions etc. Car that I selected was sold my great amazement, wasn’t forceful to sell me a car. Patiently and clearly explained all of my choices, promotions etc. Car that I selected was sold by another dealer minutes before, so Jerry loaned me a car from that dealership, while I waited for mine, free of charge. I’m highly recommending his assistance. Very friendly and knowledgeable, More
We buy all our cars from McGrath City Honda. We worked with Sales Rep Luis Gonzalez, he was great to work with. He answered all our questions. I believe he got us the best deal on our new car. with Sales Rep Luis Gonzalez, he was great to work with. He answered all our questions. I believe he got us the best deal on our new car. More
Great experience buying a used car, thank god we found one place that made it crystal clear and avoided giving me the run around. Arthur was very direct professional and very fun to work with. Sorry for t one place that made it crystal clear and avoided giving me the run around. Arthur was very direct professional and very fun to work with. Sorry for the late review, you guys rock!!! 5 stars all the way around.. More
I just bought a new 2013 Honda Civic here, and it was by far the most pleasant, least stressful/irritating car buying experience I have ever had! I had done my homework, so when I obtained an internet quote far the most pleasant, least stressful/irritating car buying experience I have ever had! I had done my homework, so when I obtained an internet quote, I knew it was a fair price. My salesperson Rich Hoffman was respectful, friendly, straightforward, and honest. He did not try to rush me or push me in any way. Althought I would have liked to get a bit more on the 2004 Civic I traded in, Rich gave me an honest and understandable reason why he could not go higher. (My old car was in superb condition, but it was a manual transmission which most people don't want.) The Business Manager Tony was equally respectful, clear, and honest. He thoroughly explained all aspects of the deal. He thoroughly explained the pros & cons of the extended warranty options, but never pushed me into anything. The showroom, service area, and waiting area are all clean, and McGrath provides nice "creature comforts" to customers who are waiting or who come in for service. Overall, an outstanding experience, and I highly recommend McGrath. More