McGrath City Honda

New car purchase Sales person was very knowledgable of the HRV. Was open to lowering the price and provide a .9% interest. Assisted me in delivering the new car to my Sales person was very knowledgable of the HRV. Was open to lowering the price and provide a .9% interest. Assisted me in delivering the new car to my home. My only suggestion is to include any accessory cost into the discussed price of the car. More

The Best Everyone is always courteous. Ethan especially, he's pleasant and extremely knowledgeable. Even the waiting area is cozy. Lot's of shops in the area Everyone is always courteous. Ethan especially, he's pleasant and extremely knowledgeable. Even the waiting area is cozy. Lot's of shops in the area so you have options while waiting. More

terrible place, horrible customer service This place is a circus run by a bunch of clowns. If asked to describe this dealership in a single word: Horrible. Do the math, do not choose McGrath. This place is a circus run by a bunch of clowns. If asked to describe this dealership in a single word: Horrible. Do the math, do not choose McGrath... More

No information provided if you don't buy from them I went with my roommate to McGrath City Honda on Grand Avenue because he was interested in buying his first brand new car. I bought my Civic here a co I went with my roommate to McGrath City Honda on Grand Avenue because he was interested in buying his first brand new car. I bought my Civic here a couple of years ago and had such a good experience so I thought it was the right place to start with –even though it is not the closest dealer to my neighborhood. Marcin –my original sales representative- was off yesterday so we talked to Jose (I think his name was either Jose or Juan, not 100% sure to be honest). My roommate was looking for the basic Civic and that is what he requested the information for. Everything was lots of smiles and nice manners until my roommate told the sales rep that he wanted a quote because we were going to shop around in 2 other places to have a total of just 3 quotes, and then take a decision. Here is when things changed. He told both of us that we can check the prices online and the information is all there, that he was not there for people to shop around. He was there just for people who are ready to buy from them. I told him my roommate was honest about buying the car but he just couldn’t buy from the first place, we put our cards on the table and told him exactly what we were going to do. I added –before we left- “do you want us to tell you a lie and say that he is going to buy the car right now so you can give him the information he wants?” His reply was: “go somewhere else and ask them for prices and then come back.” Does he really believe we are even going to consider the possibility of buying something from him? I really believe he was just sarcastic. When I bought my Civic, and my rep was Marcin, his behavior was totally different. He gave me all the information I needed and I bought the car from him not because it was the cheapest price but because of his non pushy attitude. I will not recommend anybody to go to this place and put their cards on the table. I think we have to play their game, and in order to do that not telling the truth of your real intention is the key. That is what they want. More

They want to deal on the internet, but not really. We attempted to purchase a vehicle from McGrath. They provided initial prices via email, but would not provide final prices without coming into the de We attempted to purchase a vehicle from McGrath. They provided initial prices via email, but would not provide final prices without coming into the dealership. We were trying to replace a vehicle after my daughter was rear-ended by a semi, but they insisted she would need to "come-in" for final pricing. Her injuries prevented that and they didn't care. I live out-of-state. We were prepared to provide a deposit and arrange delivery in a few days. I can only assume they are not willing to either honor the prices provided or would jack-you-up in some other ways. We'll move on. It's unfortunate a car dealer can not be up front about pricing. More

Buyer Beware on used car sales If you are interested in buying a car from this dealership RUN AND DON'T LOOK BACK!!! Not a reputable dealership to do business with!!! If you are l If you are interested in buying a car from this dealership RUN AND DON'T LOOK BACK!!! Not a reputable dealership to do business with!!! If you are looking for a used car/trading in this is not a place that you can trust!!! Very dishonest and plays with words!!! They will wear you down and tell you anything to sell you a car. Do your research and read every little detail! They have no respect for their customers and will do ANYTHING TO SCREW YOU OVER!!! Read the reviews on the dealership before you come here. Learn from my mistakes and do not purchase a car without having some one else with you that has an extensive knowledge of purchasing cars previously!!! Check out all dealerships service and buying experiences before you go and buy from any one!! Get everything in writing first and keep a copy of it for your records. They will say anything to close a deal and sell you a car!!! More

Bait and switch Go read some of the yelp reviews. I left a lengthy one on there. Beware of this dealer. I came in for a Honda Fit certified and when I got there th Go read some of the yelp reviews. I left a lengthy one on there. Beware of this dealer. I came in for a Honda Fit certified and when I got there they told me the car was magically sold within an hour of me driving there. Then they showed me other more expensive models. And when we got back into the office they tried charging me 1500 for the certification. The car is listed as a Honda certified vehicle on their website and on cars.com , and they want me to pay an extra 1500? Big scam. Avoid Note: I did not work with jerry. The salesmen I worked with are not listed in the list to choose from. More

Bewar of there scheme Bought a car 2 weeks ago, really not satisfied with there service. I was humiliated by JEFF when he discussed the financial terms of the deal. He was Bought a car 2 weeks ago, really not satisfied with there service. I was humiliated by JEFF when he discussed the financial terms of the deal. He was very derogatory. I'm ready to cancel the deal because of the inicident. To cut the story short, they have great company but poor customer service relation. You'll end up regreting buying a car from them due to poor service. Even when I follow up, I'm having a problem too. So if you don't like stress, don't go to this dealer More

Service repairs No stars. Took car in for recall. They fixed recall, then told me my power steering fluid was dirty and needed to be changed otherwise I could end up No stars. Took car in for recall. They fixed recall, then told me my power steering fluid was dirty and needed to be changed otherwise I could end up with damage to pump and that I needed a new battery. I had them change power steering fluid, later found out it was unnecessary. They ripped me off. Will not go back. Service managers like to take advantage of people. Don't go there!! More

1st time auto buyer Very nice and clean atmosphere, really nice cars both new and used with really good prices. 1st time buyer very satisfied and excited with my purchase Very nice and clean atmosphere, really nice cars both new and used with really good prices. 1st time buyer very satisfied and excited with my purchase Thanks to my salesman Jesse! More