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McGrath City Honda
Chicago, IL
761 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 761 reviews
September 25, 2017
Excellent customer service Excellent service and fair prices. Just purchased a new Pilot and Jason Lozada and John Serriitella were great to work with, they made the process eas Excellent service and fair prices. Just purchased a new Pilot and Jason Lozada and John Serriitella were great to work with, they made the process easy and were very knowledgable. Definitely recommend this team to anyone looking to buy a Honda. More
by Latta
Employees Worked With
John Serritella, Tamer Fakhoury , Jason Lozada
September 23, 2017
All Business We were sent a quote and made negotiations over the phone. Once we came in the car was ready, the paperwork was ready to go with the negotiated price. We were sent a quote and made negotiations over the phone. Once we came in the car was ready, the paperwork was ready to go with the negotiated price. They were honest and did not play games with us like other dealerships! They were further but for the service and price, I would make the drive again! Thanks Elba and James! More
by Paynete
Employees Worked With
James Williams and Elba Miles
September 22, 2017
The best guy @ McGrathcity!! My family and I have bought cars from Dave Kazarian over 40 yrs this is about my 10th vehiclefrom him. I love this guy he is so honest and trustworthy My family and I have bought cars from Dave Kazarian over 40 yrs this is about my 10th vehiclefrom him. I love this guy he is so honest and trustworthy with my family and I. I will always recommend Dave and Mcgrath to all my friends. Thx Dave for coming out of retirement. Your the BEST!! Keep up the good work. Doug B More
by Happy customer
Employees Worked With
Dave Kazarian
September 21, 2017
Pleasant Experience I appreciate going to a dealership and getting my car serviced and getting out. McGrath does that, they take care of you. I've never had a problem w I appreciate going to a dealership and getting my car serviced and getting out. McGrath does that, they take care of you. I've never had a problem with their repairs. More
by Peedeetoo
Employees Worked With
Not sure
September 20, 2017
Mc Grath always provide best service I come to Mc Grath for years to service my cars. Here is team of great people always doing great job. I come for oil change and regular service requ I come to Mc Grath for years to service my cars. Here is team of great people always doing great job. I come for oil change and regular service require with miles. We drink coffee and watch television while my car is in service. We always get clean car back. More
by Ewa
Employees Worked With
Marcin Zdanowicz, Richard Choroszy
September 14, 2017
Great all-around customer service Dave was such as great man. Not only was he really helpful he was unique and socialable. He put his own personality into and I liked it. He showed me Dave was such as great man. Not only was he really helpful he was unique and socialable. He put his own personality into and I liked it. He showed me a lot and helped me a lot within my price range. He was a great guy and I recommend him a lot. More
by Gwatts96
Employees Worked With
Dave Kazarian
September 08, 2017
Fantastic experience and great people!!! We had such a fantastic experience. Dave took care of us and was both open and honest with us. The vehicle we wanted was ready for a test drive when We had such a fantastic experience. Dave took care of us and was both open and honest with us. The vehicle we wanted was ready for a test drive when we walked in the door. Even before we walked in, they were thorough and diligent in emailing and calling to follow up. I would definitely come here again. More
by CarolB
Employees Worked With
Carl Doppelt, Dave Kazarian
August 25, 2017
Longtime satisfied customer We've had Hondas for years and have been going to McGrath for the last 15 years or so. We've found friendly service reps, clear explanation, timely se We've had Hondas for years and have been going to McGrath for the last 15 years or so. We've found friendly service reps, clear explanation, timely service, and anticipatory suggestions. More
by HalvoCar
Employees Worked With
Michael Tapia
August 24, 2017
Classice BAIT and SWITCH Dealer BEWARE is you get an online or email quote from these Shysters. Was quoted online and by email a specific price for new a Civic. I even called and spo BEWARE is you get an online or email quote from these Shysters. Was quoted online and by email a specific price for new a Civic. I even called and spoke with Alyssa Muriel on the cutomer care team to confirm the price. Was given an appointment the next day with VIP manager Alba. Drove 1 hour to meet with Alba the next day. She just dumped us off on a salesman. When I showed him the email quoted price he stated that the price does not include destination charge of $875 ( which in the quoted price it CLEARLY shows the MSRP with the destination charge INCLUDED) nor did it include Dealer added accesories which I MUST but for $995. So almost $2000 more than the quoted price? Needless to say I walked straight out of that place and will never return again. More
by hdrichie
Employees Worked With
Allysa, Alba
August 12, 2017
great location The people at this location are helpful and would do anything in their power to give the client the best experience. Keep up the good customer service The people at this location are helpful and would do anything in their power to give the client the best experience. Keep up the good customer service. More
by Chapin33
Employees Worked With
Jeremy Gleason
