Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McGrath City Honda
Chicago, IL
761 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 761 reviews
June 28, 2018
Jermey Sanchez is Awesome. Great person to help me out. Great person to service me Keep up the good customer service. Great person to know. A very warm welcome when you enter in Honda service area Great person to service me Keep up the good customer service. Great person to know. A very warm welcome when you enter in Honda service area More
by Kaiden
Employees Worked With
Jeremy Sanchez
June 27, 2018
Michael Tapia I had great customer service from Michael Tapia today. I brpught my car in for service today. He was pleasant and thoughtful and took time to exp I had great customer service from Michael Tapia today. I brpught my car in for service today. He was pleasant and thoughtful and took time to explain things. Ask for him! More
by Zenjr
Employees Worked With
Michael Tapia
June 26, 2018
Ethan makes things happen Ethan is my go to person in service. Knowledge and conscious of the bottom line for the customer. I bought my car here and I get it serviced here beca Ethan is my go to person in service. Knowledge and conscious of the bottom line for the customer. I bought my car here and I get it serviced here because I trust him. More
by archjane
Employees Worked With
Ethan Giddens
June 22, 2018
Awesome Jeremy was awesome and took good care of me even with the misunderstanding with 1st service. I appreciate the discount now I will wait. I pray n Jeremy was awesome and took good care of me even with the misunderstanding with 1st service. I appreciate the discount now I will wait. I pray not to long. More
by Mingui83
Employees Worked With
Jeremy Sanchez
June 21, 2018
Good experience I always do the Oil Change for my car here. Always good service thanks Carlos Gonzalez. And also front desk We are happy!!!!see you soon I always do the Oil Change for my car here. Always good service thanks Carlos Gonzalez. And also front desk We are happy!!!!see you soon More
by Martha’s car
Employees Worked With
Ethan Giddens
June 20, 2018
Service review Edwin provided great service, he was very professional, knowable and helpful we will be back for future service.. The price was reasonable and afford Edwin provided great service, he was very professional, knowable and helpful we will be back for future service.. The price was reasonable and affordable.Thanks Edwin. More
by Honda17
Employees Worked With
Edwin Mancia
April 25, 2018
Buying our new car I shopped for a car for about three weeks and finally checked with McGarth Honda at 6720 grand Ave. walk in the dealer and was greeted by a salesperso I shopped for a car for about three weeks and finally checked with McGarth Honda at 6720 grand Ave. walk in the dealer and was greeted by a salesperson named Floresa. I drove a Honda Pilot. Floresa knew the answers asked and more. As we all know buying a car is a long process but Floresa made it go smoothly. I would and will see Floresa for my next car needs. I found the dealer a great place to do business. More
by Carshopper
Employees Worked With
Floresa
April 03, 2018
Good experience turned bad Found a used car online and came in the same day. Dave was great working with me throughout the entire process. After some discussion, they agreed to Found a used car online and came in the same day. Dave was great working with me throughout the entire process. After some discussion, they agreed to match Carmax for my trade in which was a couple hundred more. However, after the initial conversation about the price of the car and amount they would give me for my trade in they only spoke in terms of monthly payment while I was working of the Truevalue price expectation. They then added a $795 delivery fee that they did not tell me about. While it was in the paperwork (however I had to request the paperwork from them after the fact and search through to find it), it was not verbally discussed with me at any point. Additionally, when I called McGrath City Honda and another McGrath City dealer the next day to ask about any additional fees, they told me no additional fees apply to the listed price. When I inquired about the fee, the response I receive was that the the fee was "disclosed not once, or twice but 5 different times on 5 different forms". Which it may have been, but my issue was that it was not explained to me and that they were intentionally deceptive by wrapping it into the monthly payment without telling me that the total price was different than just the price of the car, plus taxes, and title. This is the type of sleazy sales practice that I would expect from an independent used car salesman not a reputable Honda dealer. More
by Carguy528
Employees Worked With
Dave Kazarian, Sebastian Rodriguez
March 23, 2018
Sales with a touch of perfection. A special Thank you to Dave in your Used Car Department. He was a true blessing to me and worked hard for me to get in a newer vehicle to fit my needs A special Thank you to Dave in your Used Car Department. He was a true blessing to me and worked hard for me to get in a newer vehicle to fit my needs. Such an AMAZING experience!!! Kuddos to your store for finding customer service with true perfection. 🤝👏👍🌞? More
by Charade Sepulveda
Employees Worked With
Dave Kazarian
March 15, 2018
Consistently excellent service I am pleased with the service I have received at McGrath City Honda under the watchful eye of Ali. He is competent in explaining what needs to be don I am pleased with the service I have received at McGrath City Honda under the watchful eye of Ali. He is competent in explaining what needs to be done to my car, always friendly and courteous, and excellent at communicating to me what is going on. I feel confident in having my car assigned to him when I bring it in for service. More
by DoMaLa
Employees Worked With
Ali Morsy
