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McGrath City Honda

Chicago, IL

4.3
761 Reviews

6720 West Grand Avenue

Chicago, IL

60707

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Showing 761 reviews

August 04, 2018

Service Great service department with helpful people. My advisor Nicole w. Was awesome with her knowledge about Honda’s . She kept me informed with the servi More

by Lola1632
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 05, 2018 -

McGrath City Honda responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 04, 2018

Above and beyond I purchesd my new CR-V from a different McGrath. I got free oil changes and tire rotations for 1 year. When I contacted McGrath call center they promi More

by AstroCRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole W. , Nelson Diaz
Aug 05, 2018 -

McGrath City Honda responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 04, 2018

Great service provided by Nicole w. And the porters . Took car of my car and got me on my way . Love the service I received at McGrath coming back for more. Thank More

by Eric Nova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 05, 2018 -

McGrath City Honda responded

Thank you for leaving us this great review, Eric! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 04, 2018

Nicole W and Edwin M. Nicole W and Edwin M were very helpful, professional. They really made me feel very welcome and Nicole came up to me and introduced herself and I cou More

by JohnnyV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole W, Edwin Mancia
Aug 05, 2018 -

McGrath City Honda responded

We appreciate your marvelous feedback, Johnny. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 03, 2018

Great service Thank you Nicole W. for the great service. You were so kind and kept me up to date regarding my oil change process and maintenance. I appreciate you a More

by Medikd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kazarian, Jose Lopez, Nelson Diaz , Edwin Mancia , Bill Miller, Dariusz Senkow , Juan Pimentel , Autrianna Plunkett, Oday Omar
Aug 05, 2018 -

McGrath City Honda responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 02, 2018

awesome service All the advisors I've worked with are extremely helpful. I've been coming here for 5 oil changes and cant beat the service! Thanks! More

by labrogan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 05, 2018 -

McGrath City Honda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 31, 2018

Quick battery change Had problems with my car, called the dealership and they told me to come in. Carlos Gonzalez, the service advisor took care of everything right away a More

by Vramos17
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
Jul 31, 2018 -

McGrath City Honda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing McGrath City Honda's Service Department. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 29, 2018

Excellent OKSANA My service today was excellent. Bill Miller was very polite and very helpful. I will recommend this to my friends. Looking forward to buy Honda in More

by OKSANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryszard Choroszy , Bill Miller
Jul 30, 2018 -

McGrath City Honda responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 28, 2018

Great Experience I had such a great experience buying my car today. Dave was so helpful, friendly and patient with me. Mike, the manager was also so helpful with makin More

by theresa beyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kazarian
Jul 29, 2018 -

McGrath City Honda responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 24, 2018

Jeremy and Michael Rock Jeremy and Michael really took care of me and I really like this service department because of them! A really great and caring set of people. More

by Bg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez , Michael Tapia
Jul 24, 2018 -

McGrath City Honda responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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