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McGrath City Honda

Chicago, IL

4.3
761 Reviews

6720 West Grand Avenue

Chicago, IL

60707

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Showing 761 reviews

August 16, 2018

Thanks to Margaret Bought my vehicle here for service. Margaret made sure everything was fast and fixed. Thank you McGrath! And Thank you Margaret! I'll be back next tim More

by RebeccaBalonier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 16, 2018 -

McGrath City Honda responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 15, 2018

Service Call Today was my first time using McGrath City Honda Service. Met with the Service Manager Nelson Diaz, he was very professional , attentive , and had gr More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Diaz
Aug 15, 2018 -

McGrath City Honda responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 15, 2018

Flat tire Thank you for having such a good service dept. my daughter’s car had a flat. Nicole came to help me. She said she has the tire and completed a recall More

by worried dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole w.
Aug 16, 2018 -

McGrath City Honda responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 14, 2018

Great Service by Nicole W Nicole W helped me with my long distance move by checking to be sure my car was safe to travel across the country. She was able to provide expert advi More

by happycamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 15, 2018 -

McGrath City Honda responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 14, 2018

Awesome sauce I had the pleasure of working with Margaret in service ! She was friendly, knowledgeable, and very expeditious ! I will be returning in the future to More

by Montanathagod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 15, 2018 -

McGrath City Honda responded

Thank you for writing about your visit with us! I am happy to hear that Margaret was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 14, 2018

New staff, and remodeled ? I recently worked with Margaret. She’s the newest memeber of their team. She was very polite and professional. On top of adding new advisors they’re r More

by Erod0512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 15, 2018 -

McGrath City Honda responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 14, 2018

Flawless customer experience Margaret was such an amazing help to me. She was went above and beyond to accommodate my schedule for an oil change . She was fast and efficient, ev More

by Twobattle4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 15, 2018 -

McGrath City Honda responded

Thank you for taking the time to share your experience at our service center. I'm glad to hear you found us professional, fast, and neat, especially with the help of your technician, Margaret. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 13, 2018

Working with Margaret I stopped in for service with Margaret. It was the regular 30k main which is a big one. I was able to get a ride home and she offered some pretty good More

by cristina9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 13, 2018 -

McGrath City Honda responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 13, 2018

Always prompt and professional. Service always show professionalism from the beginning to the end of your visit. They have the customer out during the stated time for their job. More

by R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Tapia
Aug 13, 2018 -

McGrath City Honda responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 13, 2018

Great Edwin was professional and his service was great I will be coming back there more often to get my services done Cassie the cashier was also a joy to More

by oscardawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie, Edwin Mancia
Aug 13, 2018 -

McGrath City Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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