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McGrath City Honda

Chicago, IL

4.3
761 Reviews

6720 West Grand Avenue

Chicago, IL

60707

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Showing 761 reviews

August 23, 2018

Working with margaret I came if for a last minute oil change right before closing and thy still squeezed me in and had me out in a flash i really like thoer service departm More

by ErickJp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 23, 2018 -

McGrath City Honda responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 23, 2018

Professiona courteous and prompt service Its been a pleasure doing business here I have no complaintsIt is a pleasure seeing smiles on faces esp. So early in the morning. I was waited on prom More

by Marymks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie, Bill, Ethan Giddens, Edwin Mancia
Aug 27, 2018 -

McGrath City Honda responded

We appreciate your kind words about our service team! Thank you for choosing McGrath City Honda for your vehicle needs. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 19, 2018

Rude manager. Nice salesman Salesman Jose was great at demonstrating the car and overall friendly. However, when negotiations came around between him and his manager, it was a pu More

by Sasz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andre, Jose Hinojosa
Aug 22, 2018 -

McGrath City Honda responded

Thank you for alerting us of this issue. I would like to apologize for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Dana Grande, dgrande@mcgrathcity.com, 773-836-3904 - Client Relations Manager

August 18, 2018

Service to my Honda Had a great experience with the service department at McGrath! I brought my Honda CR-V in for service and Nicole W walked me through the whole process More

by Jezebel2622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 20, 2018 -

McGrath City Honda responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 18, 2018

Honda Accord Service Had a phenomenal experience working with Nicole W at McGrath City Honda. She was courteous, professional and understanding of my concerns regarding my More

by Dusty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 20, 2018 -

McGrath City Honda responded

Thanks for your outstanding review, Dusty! I'm very happy to hear that Nicole was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 17, 2018

Awesome dealership Brought my car in for service last week and Margaret was very helpful and made sure that I was well taken care of. Definitely would recommend to come More

by Baldwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 20, 2018 -

McGrath City Honda responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 17, 2018

No appointment I have to say today was a stressful day for me. With my busy schedule I forgot to schedule an appointment for my oil change. I Decided to take a chanc More

by Jessikah1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 20, 2018 -

McGrath City Honda responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 17, 2018

Buy a car from Dave Kazarian I walked into the dealership and was greeted by Dave Kazarian. Dave made me feel at ease during the whole car buying process. He was very accommodatin More

by guzman1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kazarian
Aug 20, 2018 -

McGrath City Honda responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Dave and the rest of the McGrath City Honda team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 16, 2018

Excellent experience Always a pleasure to come to this dealership for maintenance service on my Honda. Highly recommended. Everyone’s great! Looking forward to the next ex More

by alyn1102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Mancia
Aug 16, 2018 -

McGrath City Honda responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 16, 2018

11:48 am Nicole Wegrzyn was super. She got me in and out quickly and helped me get a coupon. I will definitely ask for Nicole on my next service trip. More

by Honda2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Wegrzyn
Aug 16, 2018 -

McGrath City Honda responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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