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McGrath City Honda

Chicago, IL

4.3
761 Reviews

6720 West Grand Avenue

Chicago, IL

60707

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Showing 762 reviews

September 07, 2018

WOW!! Honest & Striaght Forward Approach - Best In Class!!! We have been customers of the McGrath family line of dealers for years and would not dream of going anywhere else. From straight forward financing op More

by SamT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Serritella, Dana Grande , Edwin Mancia
Sep 09, 2018 -

McGrath City Honda responded

Sam, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from McGrath City Honda. We can’t wait to see you for your next servicing appointment! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 06, 2018

Awesome Service Everytine I bring my car in everyone is so super friendly and helpful. Edwin in Service always has a smile when he greets you. Thanks for the superb More

by labrogan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Mancia
Sep 06, 2018 -

McGrath City Honda responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 05, 2018

Car Purchase We were hesitant to make the 1-hour drive to the dealership but noticed a slightly used car that we wanted to see. We asked upfront for a no-hassle/n More

by indySAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kazarian
Sep 06, 2018 -

McGrath City Honda responded

Thank you for the wonderful review and for traveling to McGrath City Honda from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 29, 2018

Used car Great sales person Dave Kazarian, had some problems with the car that i bought and helped getting things right. Also mr Dariusz Senkow helped out with More

by used car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kazarian, Dariusz Senkow
Aug 30, 2018 -

McGrath City Honda responded

Congratulations on your new car! I do apologize for the initial difficulties you experienced getting your new vehicle but I'm glad to hear that things have been smoothed over. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Please let us know if there is anything else about your purchase that you'd like to discuss. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 28, 2018

Warranty Today I had a great experience with McGrath, my service advisor Nicole w. Helped me understand my warranty and got me a new tire. She was so patient a More

by Deannalynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 29, 2018 -

McGrath City Honda responded

Thank you for your great review, Deannalynn! We're glad to have Nicole on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 24, 2018

Speedy service I always come into McGrath Honda for service, they got the best deals and the nicest staff. Margaret was my advisor last time and she was super nice ! More

by Hondafit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 27, 2018 -

McGrath City Honda responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 24, 2018

Oil and rotate Usually I go to fletcher jones down town, this time I decided to switch it up and go local and I’m so glad I did. Their service department is sssooooo More

by Vmendez8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 27, 2018 -

McGrath City Honda responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 23, 2018

Air Bag recall Great Service. See Edwin Mancia when needing car repair. Had me in and out in an hour AND a free car wash! Great friendly service! More

by scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Mancia
Aug 23, 2018 -

McGrath City Honda responded

We cannot thank you enough for this glowing review of our service center, Scott! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 23, 2018

dead battery I cam in to have my vehicle checked, Margaret helped me out with an oil change and tire rotation, right before coming in my car died when attempting t More

by Lorena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
margaret
Aug 23, 2018 -

McGrath City Honda responded

Lorena, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 23, 2018

The amazing margaret I came in for an oil changed and was very satisfied with the amazing explanation of services and coupons provided. My oil change was done with an hour More

by NateN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 23, 2018 -

McGrath City Honda responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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