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McGrath City Honda

Chicago, IL

4.3
761 Reviews

6720 West Grand Avenue

Chicago, IL

60707

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Showing 761 reviews

November 10, 2024

I recently purchase Honda HR-V from McGrath City Honda, and I couldn't be happier with my shopping experience. Their staff is not only friendly but also highly skilled. I was completely impressed with thei More

by nglibka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Dep. Mark . and Finance Dep. Elan.
October 28, 2024

First time visiting McGrath Honda & I was very impressed with the Customer Service dept. I met with Alfonso, who was knowledgeable, answered all my questions and provided timely updates on my vehicle’s rep More

by mari.ramirez723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Rodríguez
October 20, 2024

Gratitude to Alfonso from Service. He was very helpful and knowledgeable. Customer service was top tier! More

by BacktoLife927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso
October 19, 2024

Please be aware that appraisers at this dealer may attempt to give you a lower offer by engaging in deceptive practices in order to undervalue your vehicle. Exercise caution and be aware of such dish More

by Jackie.baez71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Appraiser
September 30, 2024

All my questions were answered in detail, the service people are very knowledgeable and take the time to go through each concern you bring up about the vehicle. My service person was Alfonso. More

by Completehvacline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso
September 24, 2024

Great service, I did not have an appointment however I was still provided service before service was provided for others who made previous appointments! Thanks More

by Irmaortega2268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Miller
Sep 29, 2024 -

McGrath City Honda responded

Hello, we’re so pleased to hear you had a five star experience! Thank you for sharing your kind feedback, it truly means a lot to our team! The McGrath City Honda family looks forward to your next visit with us soon!

September 23, 2024

Made an immediate appointment with McGrath & brought car in the same day. Service was great. More

by rivynut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serritella, Dana Grande , Bill Miller, Dariusz Senkow , Jeremy Sanchez, Clara Sassone, Steven Alisauskas, Nikki Dilollo
Sep 29, 2024 -

McGrath City Honda responded

Hello, we’re thrilled to receive your glowing five star review! Your feedback inspires us to keep delivering the best service possible, thank you! The McGrath City Honda family looks forward to your next visit with us soon!

August 21, 2024

I want to strongly recommend Jason Goldman from the service department of Mc Grath Honda, for the way he continually goes out of his way in making sure my CRV is well cared for when in for service. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Goldman
Aug 31, 2024 -

McGrath City Honda responded

Jeff, we truly appreciate your fantastic review and five star rating! It’s wonderful to hear that our services met your expectations! Thank you for taking the time to share your positive experience! The McGrath City Honda family looks forward to your next visit with us soon!

August 12, 2024

Couple years ago my button which starts the car died. I was charged $200 for diagnostics to see if warranty covers part. It was covered, service mgr refused to credit it. After waisting lot of time maki More

by mrkgrutz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Miller, Jeremy Sanchez
Aug 20, 2024 -

McGrath City Honda responded

Hello valued customer, our team is sincerely sorry that you didn't get to experience our normal McGrath five star standard during your last visit! Our team deeply cares about every detail, big or small. Please reach out to Noel Ruiz to discuss the situation further, nruiz@mcgrathcity.com. McGrath City Honda looks forward to hearing from you soon!

June 27, 2024

Great service from knowledgeable technicians . I have confidence in the quality of service rendered. In a minimal amount of time waiting More

by nancywemhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Miller, Jeremy Sanchez
Jul 09, 2024 -

McGrath City Honda responded

Nancy, our team is thrilled to hear about your wonderful five star experience with our team an services! We appreciate your kind words as well as taking the time to share your feedback with us! The McGrath City Honda family looks forward to your next visit with us soon!

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