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McGrath BMW Of Elmhurst

Elmhurst, IL

4.0
235 Reviews

500 W Lake St

Elmhurst, IL

60126

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Showing 235 reviews

February 26, 2023

The high rating is all about Joe S the service advisor and his follow up and service skills More

by S3steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe svoboda ,jack Metz
Feb 27, 2023 -

McGrath BMW Of Elmhurst responded

Thank you for the review! We appreciate the kind feedback about Joe and hope to see you again at Elmhurst BMW. Safe travels!

February 13, 2023

I had a horrible experience with Glen in sales. He failed to follow-up and provide a quote for a new 5 series. Called and spoke with a manager, still no return call. Evidently the don’t need a sale More

by lu_aka95
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Glen in sales
February 09, 2023

I took my car in for an oil change. Treated horribly and less than 2 weeks later my check engine light comes on and I now have an oil leak in the oil housing gasket. Service claims they More

by Santina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey and Joel
Feb 20, 2023 -

McGrath BMW Of Elmhurst responded

I am so sorry to hear that your vehicle is in need of additional service and that you did not receive proper treatment during your experience. We pride ourselves on our thorough, accommodating, and friendly care, and it's very disappointing to learn that we let you down this time. I'd like to step in so that I may address your outstanding concerns directly and see if I can help make things right. If you are willing, please consider giving me a call. Thank you, Irv Shenderovsky - General Manager - 630-833-7945 ext 3302

February 06, 2023

Amazing everything Mike sells is perfect guy,everything is helping us .Come and you will see More

by Vladica850
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michal
Feb 06, 2023 -

McGrath BMW Of Elmhurst responded

Thank you for reviewing Mike and Elmhurst BMW! We look forward to seeing you again next time!

November 21, 2022

Good service and friendly atmosphere! Accurate description of the service! Tech advisor very well informed and knowledgeable! Very quiet place to work while you wait! More

by Julio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 21, 2022 -

Julio responded

Good service!

Nov 21, 2022 -

McGrath BMW Of Elmhurst responded

This is exactly the kind of feedback we strive for at Elmhurst BMW! Thanks for supporting us with a fantastic review, Julio!

November 03, 2022

Anthony Whitlock was superb in assisting with the vehicle i purchased. Bringing family next purchases. Everything about the car was excellent, Anthony was with every step of the process, including the final More

by albertg613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Whitlock
Nov 03, 2022 -

McGrath BMW Of Elmhurst responded

Thank you for the great review, Albert! We are so glad to hear that Anthony delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Elmhurst BMW!

September 30, 2022

Joe Svoboda is the best salesman I’ve had the pleasure of meeting and working with! He made my entire lease / purchase process a delightful experience. He ability to listen to the customer needs and deliv More

by wp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Svoboda
Oct 03, 2022 -

McGrath BMW Of Elmhurst responded

Thank you for your five-star review for Joe and the Elmhurst BMW team! We are happy to hear that he left a great impression and made your experience seamless. Congrats on the new ride!

August 05, 2022

Elmhurst BMW is a great dealership to purchase and service your car!! I highly recommend them!! More

by Val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Douglas is a great salesman!!
Aug 05, 2022 -

McGrath BMW Of Elmhurst responded

Thank you, Val, for the 5-star review of Elmhurst BMW! We look forward to seeing you again!

June 02, 2022

I had a wonderful experience at Elmhurst BMW, they had the car I wanted with an amazing sales rep Glen. Total time to drive away with the car was just over two hours. More

by Faceoff215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen
Jun 03, 2022 -

McGrath BMW Of Elmhurst responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with Glen and the Elmhurst BMW team. Drive safely, and we hope to see you back!

May 18, 2022

Great professional service Very helpful in choosing my car. Very knowledgeable and detail oriented. Michael Banach was my adviser and person who helped me and really recommend him More

by remek k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Banach
May 19, 2022 -

McGrath BMW Of Elmhurst responded

What a wonderful review! We are thrilled that Michael provided five-star service and helped you get into the right vehicle for you. Thank you from all of us at Elmhurst BMW!