McGrath BMW Of Elmhurst

Elmhurst BMW is one of the best dealers around. I had a Check Engine light come on my 06 330 and pulled into their service drive without a appointment. They were able to get me in right away and gave me a Check Engine light come on my 06 330 and pulled into their service drive without a appointment. They were able to get me in right away and gave me a loaner to drive without me even having to ask for one. They said they had 50 to give so schedualing is not a problem. My car was done the same day with 2 service campaigns completed I didn't know about. Why doesn't BMW send notices to customers about service campaigns? Anyway, these guy are great and I will be returning to there for future service and maybe my new BMW purchase. I really like the new Z4.. More

Please do not go to this dealership. Once you purchase your car, if you have a problem with it, they will try to say it was in an accident and that voids your warranty. Bonnie and Joshua there are no help your car, if you have a problem with it, they will try to say it was in an accident and that voids your warranty. Bonnie and Joshua there are no help at all. It was like pulling teeth to get any help from them. So I called BMW corporate and asked them to stand behind thier german engineering and not allowing a dealership to treat thier customers like an ATM. DO NOT GO TO THIS DEALERSHIP. BUYER BEWARE! More

Tried to have them replace a flat tire, but it was one disapointment after another. First, tire did not arrive on the day it was promised. In the meantime, had to drive on my run-flat. Second, they were u disapointment after another. First, tire did not arrive on the day it was promised. In the meantime, had to drive on my run-flat. Second, they were unwilling to provide a loaner until the tire arrived. Third, it was hard to just get a hold of the service personel. They pretty much gave me the run-around, so decided to go to another dealership. More

Just serviced my car again due to a faulty sensor mat. Also mentioned the squeaky brakes and they ended up replacing both front pads and rotors. Very friendly environment. They just finished remodelling t Also mentioned the squeaky brakes and they ended up replacing both front pads and rotors. Very friendly environment. They just finished remodelling the whole place and it rocks! The customer waiting area is awesome, with snacks and great selection of coffee and tea. Huge flatscreen TV and even area for kids. The only thing could add would be wireless Internet access ... More

Consistently excellent selling and service practices. More