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McGrath Acura of Westmont - Service Center

Westmont, IL

4.8
267 Reviews

267 Reviews of McGrath Acura of Westmont - Service Center

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July 26, 2023

Ed Dreyer, my service advisor, was outstanding as he always is. The oil change and tire rotation were done quickly and I will return Friday to have work done on the rear brakes. More

by davek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Dryer
Jul 31, 2023 -

McGrath Acura of Westmont responded

Davek, we're glad to hear about your highly awesome experience with our team and services! Esp when working directly with Ed, he's truthfully great! The McGrath Acura of Westmont family looks forward to serving you for years to come!

July 26, 2023

Brandon was a pleasure to meet in service today! He was very helpful in explaining what was needed for my Acura RDX. It was an exceptional experience. I will definitely go back to Mcgrath! More

by Allstarwindows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Debuono
Jul 31, 2023 -

McGrath Acura of Westmont responded

Hello, we're overly delighted to hear about your excellent five star experience with our wonderful team members and services! Especially when working directly with Brandon, he's the absolute best We'll be sure to pass along the kind words! The McGrath Acura of Westmont family looks forward to serving you for years to come!

July 24, 2023

I recently had to perform a service, Brandon was the advisor who helped me. He was awesome super helpful, friendly and respectful. I highly highly recommend this dealer and Brandon. More

by maol25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Debuono
Jul 25, 2023 -

McGrath Acura of Westmont responded

Hello, we're delighted to hear about your wonderful experience with Brandon, as well as the rest of our awesome team members! We appreciate you taking the time to share your five star feedback with us! McGrath Acura of Westmont looks forward to serving you for years to come!

July 21, 2023

Brandon in service is always very helpful. Highly recommend Brandon Debuono for all your service needs More

by Michael.zayed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spiro Kontaris, Brandon Debuono
Jul 24, 2023 -

McGrath Acura of Westmont responded

Michael, we're delighted to hear what a wonderful experience you had with Brandon, as well as the rest of our awesome team members! He's the best! The McGrath Acura of Westmont family looks forward to your next visit with us soon!

July 19, 2023

Terrible experience, watch out for Hector he is out there to get ur money only not to provide you with service, left dealership with 60% oil, entered with 70%, told Hector I just want one tire changed, asked More

by Olga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector Bautista
Jul 24, 2023 -

McGrath Acura of Westmont responded

Olga, our team is extremely sorry that you didn't experience our normal McGrath five star standard, during your last visit. Our team would love to get to the bottom of it. We care deeply about every detail, big or small! Please reach out to Rachael Jones, at 630-371-6330 rjones@acurawestmont.com. McGrath Acura of Westmont looks forward to hearing from you soon!

July 13, 2023

The Acura in Westmont has excellent customer service. Everyone there is super friendly and helpful. More

by Nikki
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aolani Staine, Hector Bautista
Jul 13, 2023 -

McGrath Acura of Westmont responded

Nikki, we're thrilled to hear about your excellent visit with our team and services! Your kind words never fail to bring smiles all throughout the dealership! McGrath Acura of Westmont looks forward to serving you for years to come!

June 30, 2023

Just had my vehicle in for it's first service. Went great, Brandon was a delight to work with. Looking forward to many more miles. More

by Frank40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Debuono
Jul 05, 2023 -

McGrath Acura of Westmont responded

Frank, our team is highly grateful to have received such a wonderful review regarding your last experience with our team and services! Especially when working directly with Brandon, he's the best! McGrath Acura of Westmont looks forward to your next visit with us soon!

June 26, 2023

I'll wait to speak to someone there before I write a comment about our extended warranty More

by TNT Lee
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Ed Dryer
Jun 27, 2023 -

McGrath Acura of Westmont responded

Hello, valued customer, our team is incredibly sorry that you didn't experience our normal McGrath five star standard, during your last visit. Our team would love to get to the bottom of it. We care deeply about every detail, big or small! Please reach out to Rachael Jones, at 630-371-6330 rjones@acurawestmont.com. McGrath Acura of Westmont looks forward to hearing from you soon!

June 22, 2023

Service was on time, and staff was professional and courteous. Only complaint: they texted me. More

by mary.personal
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aolani Staine, Justin Leengran
Jun 25, 2023 -

McGrath Acura of Westmont responded

Mary. we're thrilled to have received you wonderful five star experience during your last visit! Your kind words mean the world to our team! McGrath Acura of Westmont looks forward to serving you for years to come!

June 20, 2023

Good vibes right from Ed introducing himself. Wanted an independent evaluation of issues, not relying on previous service evaluation. More

by kjhenricks
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ed Dryer
Jun 21, 2023 -

McGrath Acura of Westmont responded

Hello, our team is delighted to hear your wonderful experience with Ed, he's the best! Our team also thanks you for taking the time to share! The McGrath Acura of Westmont family looks forward to your next visit with us soon!

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