McGrath Acura of Libertyville - Service Center

Excellent Service I always enjoy coming to Acura of Libertyville. The employees are courteous, helpful, kind, & friendly. The service is very good too. I love my Acura I always enjoy coming to Acura of Libertyville. The employees are courteous, helpful, kind, & friendly. The service is very good too. I love my Acura RDx. More

Beware! Horrible service Staff uses tire acid when washing cars and doesn't clean off. Oil left in drip pan. Service dept. doesn't know parts for models. Definitely more probl Staff uses tire acid when washing cars and doesn't clean off. Oil left in drip pan. Service dept. doesn't know parts for models. Definitely more problems coming out of this service department then going in. Beware! More

Timely service Nick was amazing! He completed my service on time and encouraged me to fix my engine light and provided detailed information on how to do it and the c Nick was amazing! He completed my service on time and encouraged me to fix my engine light and provided detailed information on how to do it and the cost. He was courteous and friendly. More

Exceptional as always! No matter if we're coming in for an oil change or something major, we always received top notch service. Nick and Bruce are the best. No matter if we're coming in for an oil change or something major, we always received top notch service. Nick and Bruce are the best. More

Exceptional Service is the Standard The true measure of a car dealership is shown in how they handle challenges, because buying and owning a car isn't always a trouble-free experience... The true measure of a car dealership is shown in how they handle challenges, because buying and owning a car isn't always a trouble-free experience..... Acura of Libertyville does more to make that fact a myth than any other auto dealer I've ever dealt with. They listen. They communicate well. They solve any issues immediately. They are honest. They are efficient. Their work is very high quality. They treat your Acura as if it was their own. It's just a pleasant experience. It's the first and only place to go for all things Acura. More

impressed with first visit We scheduled our first oil change and tire rotation to coincide with our new car clinic. We live in Wisconsin, about an hour away so we are not in the We scheduled our first oil change and tire rotation to coincide with our new car clinic. We live in Wisconsin, about an hour away so we are not in the area that frequently. I have to say that we were really impressed with the dealership. The new car clinic was very informative and let us get to know Glenn, Shelly and Dave. You can tell that they really do care about doing a great job for you. Jennifer took over the car and we got everything done, including a car wash, during the session. The waiting area is comfortable and was well stocked with coffee and goodies. After this experience we decided that we will make the trip to the dealership even if it is just for an oil change. More

Excellent Service Purchased my ILX here in February and had my first service appointment, oil change, last weekend - it was EXCELLENT! Worked with Jennifer and I waited Purchased my ILX here in February and had my first service appointment, oil change, last weekend - it was EXCELLENT! Worked with Jennifer and I waited for my car in the waiting area. Fast service and my car came out sparkling clean. Jennifer explained everything to me and showed me my air filters etc. Will only service my cars here from now on. I also spoke to my salesman James about purchasing another Acura possibly an RDX so I will definitely be a loyal repeat customer. More

Service Experience I love this dealership! They are ALWAYS friendly, thorough, quick and informative. I have my second MDX from them, and will continue to purchase car I love this dealership! They are ALWAYS friendly, thorough, quick and informative. I have my second MDX from them, and will continue to purchase cars from them because of the quality vehicles and excellent service. I waited for my car service this time, but often need to get a loaner. This is never a problem, and extremely helpful. More

My Favorites By Far Have had many cars ranging from Ford to Acura to BMW. This service team is by far the best experience I have time and time again. Think about when buy Have had many cars ranging from Ford to Acura to BMW. This service team is by far the best experience I have time and time again. Think about when buy a car, who do you deal with most once you have it? Sales or service? Sales moves cars but service team builds loyalty. Shelly B. is awesome and builds the loyalty for us, and I believe the dealership. She has been helping us for as long as I can remember and we first started buying from AOLib in '02. We have a couple cars from them, strayed to that other high end brand, but certainly going back. The service experience PLUS Acura dependability is great and why plan to buy again in very near future. More

Seat belt concern and oil change The service has always been exceptional, professional, very well done and timely. I have frequented this fabulous service center for over twenty-five The service has always been exceptional, professional, very well done and timely. I have frequented this fabulous service center for over twenty-five years and I highly recommend it. More