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McGrath Acura of Libertyville

Libertyville, IL

4.7
1,153 Reviews
Welcome to the McGrath Acura of Libertyville. Whether you are looking for a new or pre-owned Acura car or SUV you will find it at our dealership. We have helped many customers in the Chicago land area find the Acura of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. McGrath Acura of Libertyville has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle.
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1620 S Milwaukee Ave

Libertyville, IL

60048

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Showing 1,153 reviews

May 01, 2015

Go see Shane Lyon! I just leased a 2015 Acura RDX Tech from Acura of Libertyville and could not be more pleased with my experience there. Shane Lyon, my sales consultant More

by tgb1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Lyon
April 30, 2015

2 hous in and out Understood what I wanted and made it happen, really liked my experience. James was great to work with and made it easy for me while I was in a hurry. More

by baris1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Won, John Sherrier
April 30, 2015

great experience Shnae Lyon and mike hatch did a great job! He was very helpful on the phone even before we came into the dealership. When we bought the car we More

by mgordon9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hatch, Shane Lyon
April 30, 2015

Shane Is Superb! We went to Acura of Libertyville to by a used vehicle. We received top-notch concern and service and left with a great vehicle and thankful that ther More

by Kimie7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Lyon
April 29, 2015

Doesn't Get Any Better Than This The Service Department staff is friendly, caring and talented. They always find a way to squeeze me in when I don't plan my time well! They are pati More

by srk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Berg , Bruce LaSaker , Nick Lantvit
April 27, 2015

The Stanford Kim Experience I was driving a 2005 TL purchased at Acura of Libertyville when Sanford Kim called with a deal I could hardly resist. Stanford Kim is one of the best More

by LAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Berg , Bruce LaSaker , Nick Lantvit, Mike Hatch, Joe Essling, Stanford Kim
April 19, 2015

Wonderful Experience!!! I have purchased many cars and dealt with numerous salespeople and dealerships in the past, and I have never experienced the level of knowledge and pr More

by KarenEJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Lyon, Joe Essling
April 18, 2015

STAY AWAY FROM THIS DEALERSHIP--SHOTTY WORKMANSHIP!!!!!!!!!! PLEASE STAY AWAY FROM THIS DEALERSHIP!!! THEY WORKED ON MY VEHICLE AND DAMAGED THE TRANSMISSION BOLT AS THEY STRIPPED ALL THE THREADING AND THEN SAID More

by John service vehicle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Shelly Berg
Apr 20, 2015 -

McGrath Acura of Libertyville responded

Mr John Smilie 1515 S Fallbrook Dr Round Lake Il. is only telling a part of the story. John was in Acura of Libertyville for service on 5-23-2013 and at that time there was 25.175 miles on his MDX today 81.785 two years later and 56.610 more miles. Mr. Smilie told us the he takes his MDX to a independent service center for his oil changes and topping off his fluids. Mr. Smilie should direct his frustration with his leak and stripped drain plug at the independent repair shop since they have been maintaining his car for the last 56.610 miles. Acura Libertyville's warranty on our work is 1 year or 12000 miles on Parts and labor. Mr. Smilie is clearly out of warranty range. If we were doing his regular services we would have seen this oil leakage and addressed the problem. Mr. Smilie was very condescending to Shelly Berg my Service Mgr. of 14 years treated her like a second class citizen. Mr. Smilie needs to apologize for his actions to my employees for the way he belittled them and wanting to summit a false warranty claim to Acura Motor Corp. Mr Smilie also threatened if we didn't do something for him he was calling his attorney. Not a god way to ask for assistance from us or Acura Corp. After being in business for over 20 years Acura of Libertyville has always stood behind the work of our employees Car Fax report shows on 08/04/2014 Velasquez & Son's Mufflers & Brakes Round Lake, IL 847-566-5391 had performed maintenance work along with brake work on his car.Then at 62.000 a accident was reported on his car. I am always very accessible and can be reached by email gbockwinkel@acuralibertyville.com or my direct line at 847-932-5201 Glenn Bockwinkel

April 16, 2015

Excellent buying experience on a used Acura MDX. I recently bought a used SUV (2008 Acura MDX) from Acura of Libertyville. I worked with Mike Wilson (General Sales Manager) and Stanford Kim (Sales). More

by Scott T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanford Kim, Mike Wilson
April 16, 2015

Excellent Service! I recently purchased an Acura TSX, and I'm in love with the car! I worked with Stanford Kim and he was a tremendous help! He helped get me the car and More

by Minton92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanford Kim
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