McGrath Acura of Libertyville

Amazing sales-Luigi! From the time I entered a request for a quote from Acura Libertyville right up until I drove my new MDX off the lot-it was a fabulous, painless experi From the time I entered a request for a quote from Acura Libertyville right up until I drove my new MDX off the lot-it was a fabulous, painless experience! Luigi M. and Craig F. we're so pleasant and professional. I really felt that they were there to help me get the best possible price. Both were so knowledgable about all incentives and trims of the MDX. Luigi really took the time to show me all aspects of my new car and even offered to come to my house to set up my garage opener!!!! That is what I call service!!!! I would never go anywhere else but Acura of Libertyville. More

Great sales experience again We purchased a 2015 RDX from Shane L. It's the second time we have purchased a vehicle from him. Again we appreciated their direct approach as well as We purchased a 2015 RDX from Shane L. It's the second time we have purchased a vehicle from him. Again we appreciated their direct approach as well as the value they placed on our time. We will return to this dealership when it's time to trade-in our 2008 vehicle. More

Fantastic Service and attention to detail We came in looking for more information on an RDX. We walked into the showroom and we were greeted by James Won. James was extremely friendly and help We came in looking for more information on an RDX. We walked into the showroom and we were greeted by James Won. James was extremely friendly and helpful and answered all of our questions without trying to push a sale on us. We really were not looking to buy a car when we walked in, we were looking to get more information and then come to a decision within a few weeks. I had already test drove a 2016 RDX at another dealership, so I knew this was a vehicle to consider. With James being so helpful and making us feel comfortable, we decided to ask about pricing for a 2015 RDX Tech AWD vs. a 2016 Tech or Advanced Package AWD. He was very informative and straightforward with talking about pricing for the 2015 and really made us an offer that we couldn't refuse. I am so glad we decided to stop in and happier to have dealt with James Won. James even went the extra mile to help us unload our trade-in as it was full Love my 2015 RDX We also dealt with John Sherrier for the financing and the entire process was smooth. You truly have a great staff at this location. Anyone looking for an Acura should go to Acura of Libertyville More

Purchase of 2016 Acura RDX Advanced Package If you're in the market for an Acura head to this dealership and ask for Luigi. Great communication, accommodating, no pressure, and patient. Third Ac If you're in the market for an Acura head to this dealership and ask for Luigi. Great communication, accommodating, no pressure, and patient. Third Acura we've purchased and hands down the best experience thus far. More

2016 Acura MDX w/Tech purchase Excellent experience and painless, smooth transaction. Shane Lyon was my sales consultant, ad he was awesome. He was very patient as I was relocating Excellent experience and painless, smooth transaction. Shane Lyon was my sales consultant, ad he was awesome. He was very patient as I was relocating from CA to IL, and trying to buy a car in IL as soon as I had moved but not established residency. Highly recommend this dealer and Shane Lyon to anyone considering purchase of an Acura. More

Best Experience with Stanford Kim I had the best experience at the Acura Libertyville dealership. Customer service was amazing. I will be coming here for many years. Stanford Kim made I had the best experience at the Acura Libertyville dealership. Customer service was amazing. I will be coming here for many years. Stanford Kim made my experience the best I've had so far! Thank you for making the process easy and fun! More

Great Car buying experience!! We just bought a 2016 Acura RDX from Acura of Libertyville- it was honestly the best car buying experience we have ever had. Wael Khalaf greeted us th We just bought a 2016 Acura RDX from Acura of Libertyville- it was honestly the best car buying experience we have ever had. Wael Khalaf greeted us the moment we walked in and was so helpful and knowledgeable about the car that we were looking at. He seriously made our car buying experience so pleasant. We also dealt with Joe Essling who helped us lock in the best rate and price for our car. Would suggest this dealership to anyone who wants a great car and outstanding customer service. Thanks Acura of Libertyville!! More

Amaxing car purchase experience I’m writing a review that I thought would never be able to be written. This is a review of an auto purchasing experience at Acura of Libertyville. The I’m writing a review that I thought would never be able to be written. This is a review of an auto purchasing experience at Acura of Libertyville. The reason I’m so incredulous that I’m able to write this is because the experience was both exceptional and improbable. My wife and I are in our fifties and have purchased many autos in our lives. Before we began this episode of car purchase, we both bemoaned the fact that we had to once again begin to play “the game.” By that, I mean the high pressure “What can I do to get you in this car today?”, the back and forth wrangling “C’mon, what do you want me to do, give you the car?” “I have to go talk to my manager about your offer.”, and finally, the now you get to spend the next 3 hours in the finance office where our finance manager will try to sell you $10,000.00 in superfluous accessories. Incredibly, none of those predictable developments occurred at this dealership. From the time we walked in to the Acura of Libertyville dealership, it was low-key, unobtrusive, enjoyable, and professional. We were pleasantly greeted by Shane Lyon and then allowed to walk around freely, without the prototypical hawkish salesman breathing down our necks and badgering us. When we had a question, it was answered immediately, accurately, and honestly. Shane couldn’t have been any more amiable and solicitous allowing us all of the time and space we wanted. Needless to say, because of the pleasant environment and understated experience, and we did end up with a new 2016 Acura MDX. Consequently, we want to thank Shane Lyon and Acura of Libertyville for making the experience of car shopping actually enjoyable. We recommend this place to anyone (that means pretty much everyone who’s ever shopped for a car) who has had the usual dismal experience while shopping for cars. More

Service Review Outstanding service, friendly and helpful employees. They did what they said they would. I would recommend this dealership to family and friends. No h Outstanding service, friendly and helpful employees. They did what they said they would. I would recommend this dealership to family and friends. No hassle service More

Luigi at Acura of Libertyville very helpful. Purchased 2016 MDX and MDX trade in. Luigi was very pleasant, responsive, accommodating, and easy to work with. Explained car features in detail on de Purchased 2016 MDX and MDX trade in. Luigi was very pleasant, responsive, accommodating, and easy to work with. Explained car features in detail on delivery. Highly recommend! More