McGrath Acura of Libertyville

Stanford Kim Salesman at Acura of Libertyville This review is for Stanford Kim a salesman at Acura of Libertyville. Great experience purchasing a 2015 RDX. From the moment my husband and I walked i This review is for Stanford Kim a salesman at Acura of Libertyville. Great experience purchasing a 2015 RDX. From the moment my husband and I walked in we were pleasantly surprised with Mr. Kim. We told him that we were short on time and just wanted to test drive a vehicle and come back at a another time. He quickly got us a test drive and we felt no pressure. I left my name and number with Mr. Kim, so he could contact me at a later date. Mr. Kim contacted me a couple weeks later and we came back to purchase the RDX. I was not sure if I was going to buy new or used, but Mr. Kim and the rest of the employees at the dealership were wonderful at accommodating my indecisiveness. They price their vehicles well. I noticed other dealerships are way overpriced and this dealership is not. Mr. Kim was very knowledgeable and the best car salesman I have ever experienced. Going to a car dealership and buying a vehicle has never been a good experience for me, but after this experience I will be recommending Mr. Kim to all my family members and friends. More

Nice experience Thankyou very much for helping us through the entire buying process! Thank you for spending time explaining everything to us! I really like the car. Thankyou very much for helping us through the entire buying process! Thank you for spending time explaining everything to us! I really like the car. More

Great Buying Experience Had perhaps the most pleasant car buying experience I have ever had. Got car price and trade-in value over the internet and phone with no high pressu Had perhaps the most pleasant car buying experience I have ever had. Got car price and trade-in value over the internet and phone with no high pressure tactics. Prices were less than or equal to other local dealers. Car was ready to be picked up when promised and we were out the door in about 1 hour after arriving at dealer. Would highly recommend salesman Luigi Miceli. More

Justin was helpful courteous. He explained the service and let me know approximate cost. I wanted to go for a walk instead of sitting in the lounge and he c was helpful courteous. He explained the service and let me know approximate cost. I wanted to go for a walk instead of sitting in the lounge and he called me when it was ready. More

Excellent Service Very quick and very courteous service. Lounge area very comfortable as well. Everyone made sure you were being helped and time went by very quickly. Very quick and very courteous service. Lounge area very comfortable as well. Everyone made sure you were being helped and time went by very quickly. The car wash was an added bonus! More

Friendly, honest, quick, and flexible I have purchased two vehicle from Acura of Libertyville and each time I need them to be fair as well s flexible to get us into the vehicle we wanted. I have purchased two vehicle from Acura of Libertyville and each time I need them to be fair as well s flexible to get us into the vehicle we wanted. The first vehicle I bought was a 2008 Acura TL. I had owned a TL previously and it was totaled in an accident and I really wasn't prepared to get a car as I had just come through a bankruptcy and had little in the way of payment other then the check for my totaled car. Mike Berrones and Luigi Miceli (sales), and Joe Essling (finance) were honest and upfront, and got me into the car i wanted at a fair price, and got me financed at a reasonable rate given my circumstances. My most recent purchase was a 2014 RDX and again Mike and Joe took good care of me. More

Great customer service The service department is amazing - they're a bunch of friendly and fun group of people! Nick is very attentive every time I bring in my car for servi The service department is amazing - they're a bunch of friendly and fun group of people! Nick is very attentive every time I bring in my car for service. More

Nice Experience I just bought my 3rd Acura in a row from Acura of Libertyville, my first time dealing with them. I dealt with Shane Lyon, and he was knowledgeable an I just bought my 3rd Acura in a row from Acura of Libertyville, my first time dealing with them. I dealt with Shane Lyon, and he was knowledgeable and pleasant to deal with. I had a nice experience with the dealership in general, and the pricing was very competitive. Definitely recommend them. More

Painless buying experience Buying a car can be like having a tooth extracted, something I dread. But my experience with Wael Khalaf at Acura Libertyville was painless. My hus Buying a car can be like having a tooth extracted, something I dread. But my experience with Wael Khalaf at Acura Libertyville was painless. My husband and I had visited the dealer on Labor Day not ready to make a purchase but wanted to see if he fit (he is 6"6"); we had been to the Lexus and BMW dealers both were no goes on headroom. We test drove the RDX and were very pleased with the overall comfort and feel of the vehicle. We were not ready to purchase, and were pleasantly surprised with the no pressure sale of Wael. We returned the last day of the month to begin the sale process, not realizing that the last of the month is busy at a car dealer. I did not know exactly what I wanted and Wael listened to the options that I would like and found the best car to fit those needs. After driving it 4 weeks now, I must say it is the best vehicle that I have owned. I have also attended the Navigation Seminar for new car owners which was very informative. The entire staff at Libertyville Acura made the process fast and easy, most of all Wael Khalaf knows customer service! More

Excellent buying experience Both the owner Glenn Bockwinkel and Sales Rep. James Won were extremely helpful in making the experience very nice. Would recommend this dealership to Both the owner Glenn Bockwinkel and Sales Rep. James Won were extremely helpful in making the experience very nice. Would recommend this dealership to others. More