McGrath Acura of Libertyville

James Won, Excellent Service James Won was extremely helpful in helping us purchase our car. He was very professional and knowledgeable. Highly recommended. Any questions we had, James Won was extremely helpful in helping us purchase our car. He was very professional and knowledgeable. Highly recommended. Any questions we had, he answered them to the best of his ability. Just an overall excellent experience. More

Shane Lyon-Acura Shane Lyon worked with my husband and I. He was a person I will go see again for future cars. He talked to us with great customer service. He took his Shane Lyon worked with my husband and I. He was a person I will go see again for future cars. He talked to us with great customer service. He took his time...in the cold to look at the car overall. He also took his time to explain car features. He is a good sales person and I would recommend him. Thank you Shane for great service. More

Stanford Kim, excellent service I had an excellent experience with Stanford Kim. He was courteous, professional and very knowledgeable regarding the entire process. I would recomme I had an excellent experience with Stanford Kim. He was courteous, professional and very knowledgeable regarding the entire process. I would recommend Stanford to anyone looking to buy or lease a vehicle from Acura of Libertyville. More

Very good experience - transparent and straight-forward My wife and I recently purchased a new Acura MDX. Working with James and the entire team was a pleasure. The team provided a very fair offer on the My wife and I recently purchased a new Acura MDX. Working with James and the entire team was a pleasure. The team provided a very fair offer on the trade-in and we appreciated the straight - forward approach by James. Very knowledgeable and helpful in highlighting the features. Was most impressed with James' approach on discussing price. He was very honest and direct. I bought a used Acura back in 2005, put 185K miles on it and can highly recommend the service team as well. Very easy to work with. More

Great dealership, easy to work with Just traded in our 2013 Acura MDX for a 2016 and Stanford Kim made it very easy. He was extremely helpful and obviously understood that we preferred Just traded in our 2013 Acura MDX for a 2016 and Stanford Kim made it very easy. He was extremely helpful and obviously understood that we preferred communication via email or text. Stanford was very quick to respond to any questions or concerns that we might have had. New car is driving great, We were very happy with our 2013 and the service that this dealership has provided over the past 3 years. Communication is excellent with this dealership which makes life so much easier! Very transparent with everything. More

Great Experience A big Thanks to James Won for making my very first Acura purchase such a wonderful experience. He was very knowledgeable and provided valuable sugges A big Thanks to James Won for making my very first Acura purchase such a wonderful experience. He was very knowledgeable and provided valuable suggestions, making sure he understood what I was looking for. I would recommend purchasing your next vehicle from James and Libertyville Acura. I was in and out in 3 1/2 hours with my new 2016 MDX. More

Great place, Great people I recently purchased a used vehicle from Acura of Libertyville and everything checked out. The car was in wonderful shape and the sales team was were I recently purchased a used vehicle from Acura of Libertyville and everything checked out. The car was in wonderful shape and the sales team was were just as great. James, one of the sales members was very helpful and quite knowledgeable. On top of that, he made the whole process quick and painless. I would HIGHLY recommend this dealer to anyone in the market for a new reliable vehicle. More

Another oil change under belt I have been going to the dealership for service for about 2 years now and would like thank everyone for being courteous and professional. I have felt I have been going to the dealership for service for about 2 years now and would like thank everyone for being courteous and professional. I have felt extremely welcome and safe knowing that my car is in great hands. The professionals that I have dealt with thus far were extremely helpful and approachable when I had any questions regarding my service. Thank you everyone for your making the Acura of Libertyville such a wonderful place to get a care service! More

Shane Lyon is Great I just bought a pre-owned vehicle from Acura of Libertyville. I had astonishing help from Shane Lyon. He was very helpful explaining everything to me I just bought a pre-owned vehicle from Acura of Libertyville. I had astonishing help from Shane Lyon. He was very helpful explaining everything to me considering it is my first car. He made sure everything went smoothly. I couldn't be more happy I chose Acura of Libertyville and gotten a better salesman. More

Great Service by Bruce I stopped by Acura service center in Libertyville, IL on 12/30/15 after calling to describe an issue with my windshield wiper. They told me I didn't n I stopped by Acura service center in Libertyville, IL on 12/30/15 after calling to describe an issue with my windshield wiper. They told me I didn't need an appointment. When I pulled up, I regretted not making an appointment as the cars waiting for service were lined up. Despite this, I only waited a few minutes before Bruce LaSaker approached to help. He assured me they would take a look at my windshield wiper quickly and give me an update. He kept his promise and updated me soon after. He assured me the repair would be covered under warranty but he had to order the part. I got a call the next day and they got me in right away. I was a bit apprehensive about the issue with my wiper but from the moment I arrived till I drove away with my wiper repaired, Bruce made me feel at ease and was sensitive to getting me in and out as quickly as possible. I teach marketing for a living and in this day and age, companies have to take customer service to a higher level to keep up their brand image. Bruce LaSaker exemplified this and I will be using this experience as an example of excellent customer service enhancing my perception of the Acura brand. Thanks! I love my Acura TL! More