McGrath Acura of Libertyville

Pleased customer My husband and I were searching online for new or used Acura MDX's in our area. We found Acura of Libertyville and began communicating with Shane Lyo My husband and I were searching online for new or used Acura MDX's in our area. We found Acura of Libertyville and began communicating with Shane Lyon who is their Internet Sales Consultant. We made an appointment to meet with him and he was very professional and knowledgeable about the car. We ended up buying a new MDX from him and he made the experience very easy. Our car has the tech package with navigation so he spent lots of time with us teaching us how to use it. He even recommended that we come back at a later date to go over things in more detail. We also felt like we got a good deal on our trade-in. It was a very pleasant experience. More

Used Car Purchase Shane Lyon is my sales rep at Acura of Libertyville. He recently helped my wife & I purchase a 2014 Acura MDX for a good price. He was very knowledgea Shane Lyon is my sales rep at Acura of Libertyville. He recently helped my wife & I purchase a 2014 Acura MDX for a good price. He was very knowledgeable & never once pressured us into anything. During the purchase Mike Hatch provided us with a great deal on our trade-in, I was very pleased when he got my trade-in a higher than book price. Joe Essling also helped with the finance portion of the sale providing us with an exceptional interest rate & all of the information we needed to get our purchase completed. I plan on purchasing yet another vehicle from Shane & the rest of the crew at Acura of Libertyville in the next couple weeks due to the spectacular customer service we received. Aaron More

It's a breeze We really enjoy our experience at Acura of Libertyville. Our salesman Brian Coy is awesome: very straightforward / matter–of–fact during the sales, ex We really enjoy our experience at Acura of Libertyville. Our salesman Brian Coy is awesome: very straightforward / matter–of–fact during the sales, extremely thorough when answering our questions about the car. We'll definitely come back to Brian for our next car. More

Excellent buying experience The Best car buying experience I ever had!!! My sales man Wael Khalaf was superb!! I would definitely return there for my next car purchase. The Best car buying experience I ever had!!! My sales man Wael Khalaf was superb!! I would definitely return there for my next car purchase. More

Best Buying Experience The best part of the whole buying experience was at no time did I feel pressured by the salesman or finance manager to buy accessories or services I d The best part of the whole buying experience was at no time did I feel pressured by the salesman or finance manager to buy accessories or services I did not want. The financial deal - price of car, trade in amounts, delivery charges & any other charges were clearly explained & written as the same figures. More

100 (if possible) stars for James Won James Won is the best dealer in my area. I am happy I had a chance to run into him and get my new Acura ILX recently. In the future I'd love to cont James Won is the best dealer in my area. I am happy I had a chance to run into him and get my new Acura ILX recently. In the future I'd love to continue business with him. What's the great experience! More

Used Lexus IS250 Purchase Experience ...was quite painless. Barry Cohen was the sales person that helped me. He was very friendly and made sure I was taken care of throughout my time at ...was quite painless. Barry Cohen was the sales person that helped me. He was very friendly and made sure I was taken care of throughout my time at the dealership. He ran into some scheduling conflict with another customer while attending to me but made sure I was taken care of the whole time. We ended up closing the deal on the car in record time. I would definitely go back for future purchases if/when necessary. The finance guy (forgot his name) could use some improvements though. He was not that friendly. Granted that we were trying to get the financial details taken care of after the dealership closed on a Saturday evening (which I don't believe was my fault), he could've showed little more effort in not making the customer sitting in front of him feel guilty for that. I wish there was a rating specifically for the salesperson. I would've given him 5 star all the way but since this rating is for the overall dealership experience, I had to rate 1 star less due to the financial part of the transaction. More

Great experience - Daniel P Was surprised and pleased with the level of knowledge and expertise that our Salesman James Won displayed during our visit. He was extremely patient a Was surprised and pleased with the level of knowledge and expertise that our Salesman James Won displayed during our visit. He was extremely patient and helpful throughout the entire buying process as was the entire staff. When you add that together with the excellent vehicles that they sell, it is a win win proposition! More

The Best! What a perfectly painless great experience it is buying a car from Shane Lyon at Acura of Libertyville. My last experience (14 years ago with Eric) wa What a perfectly painless great experience it is buying a car from Shane Lyon at Acura of Libertyville. My last experience (14 years ago with Eric) was equally pleasant. I drove my '02 TL-S for over 14 years and put over 260,000 miles on it. Shelly Berg and her service team are the absolute best. I wouldn't think of going to another dealership. I am thrilled with my new RDX More

5 Stars for Stanford Kim 5 stars for Stanford Kim of Acura Libertyville. Not only was I pleased with his professionalism and people skills, Stanford calls me to see if everyt 5 stars for Stanford Kim of Acura Libertyville. Not only was I pleased with his professionalism and people skills, Stanford calls me to see if everything is good, even after he sold me my MDX and that to me is A+ (5 stars). I will definitely, referred Stanford to my friends. More