McGrath Acura of Libertyville

Jaun Flores was my salesman and was a huge help in the process would recommend to friends. process would recommend to friends. More

I went there to buy a specific vehicle. Horrible experience. Will never step foot in a McGrath dealership again. Wasted 3 hours of my time. experience. Will never step foot in a McGrath dealership again. Wasted 3 hours of my time. More

Worst dealership experience I've ever had. I had to threaten legal action to get them to stop calling and emailing me, 30 days after initial contact with them about a vehicle I was interested in. They threaten legal action to get them to stop calling and emailing me, 30 days after initial contact with them about a vehicle I was interested in. They were very immature, and used high pressure sales tactics. Still contacted me through email, phone call, and text about WHY I didn't want to give them feedback About why I didn't buy from them. SMH More

This dealership was up front and honest about everything. The experience was very pleasant. I highly recommend Juan Flores. He was outstanding to work with! The experience was very pleasant. I highly recommend Juan Flores. He was outstanding to work with! More

Visited on March 13th to look at a used CRV, Lexus RX350 and RDX. Juan B was our rep, nice guy but when I asked for numbers on the RDX he came back and said his GM was too busy to put any together right now and RDX. Juan B was our rep, nice guy but when I asked for numbers on the RDX he came back and said his GM was too busy to put any together right now... Seriously? A customer asks for numbers and you say your too busy? I asked him to send me numbers... I sent Juan an email that afternoon asking for numbers on the RDX. Juan NEVER got back to me EVERY. I ended up buying a used Lexus 350RX from Lexus of Arlington because they wanted my business and made time for me.... Do yourself a favor and find a dealership that wants your business... More

Purchased a RDX with the help of Juan B. Juan was a pleasure to work with, very polite and respectful. Juan made it a great experience. pleasure to work with, very polite and respectful. Juan made it a great experience. More

This is our second time purchasing from this dealership. First time was under old management. The new team is great. We had a great experience with everyone we worked with from Patrick our salesman, Jaime t First time was under old management. The new team is great. We had a great experience with everyone we worked with from Patrick our salesman, Jaime the General manager and the Finance manager. More

DO NOT buy a car from this place!!!! This was a 50k mistake I made and would advice you to avoid making! Everyone are very nice when you buy the car but will not return your calls when there is an i mistake I made and would advice you to avoid making! Everyone are very nice when you buy the car but will not return your calls when there is an issue! The finance manager, who did my paperwork, was terminated but that doesn’t change the fact that his dishonesty and his lies cost me thousands of dollars!!! More

Julie Jones was the best (sales woman). Great follow-up and response time. Always willing to help show me the ends and outs of my new vehicle. Fiance dept was easy to work with and not overally pushy with and response time. Always willing to help show me the ends and outs of my new vehicle. Fiance dept was easy to work with and not overally pushy with extra market sales. Took 3 weeks to close the deal even with me coming in with my own financing. But, I was able to drive my new vehicle home regardless of the hang-ups with my bank. Would highly recommend. Great vehicles and great price. More