McGrath Acura of Libertyville

Professional sales assistance I just purchased a 2020 TLX from McGrath Acura of Libertyville - my sales person, Luigi Miceli was extremely helpful, listened to me when I said what I just purchased a 2020 TLX from McGrath Acura of Libertyville - my sales person, Luigi Miceli was extremely helpful, listened to me when I said what I wanted in a vehicle and provided a car that is everything I could wish for. I will use the dealership for all service needs because of my great experience with them. More

Excellent service Juan was very healthful getting my car exelent service ..love to do busines again .took us true the whole process very quick. Nice sales person Juan was very healthful getting my car exelent service ..love to do busines again .took us true the whole process very quick. Nice sales person More

Happy with entire experience We purchased an Acura MDX from Acura in Libertyville with the help of Julie Jones. Julie was extremely helpful and knowledgeable, I felt very comforta We purchased an Acura MDX from Acura in Libertyville with the help of Julie Jones. Julie was extremely helpful and knowledgeable, I felt very comfortable asking all of the questions I could think of. We are very happy and satisfied with the entire experience. More

Great Salesperson! Julie Jones was an excellent resource to help me pick out the correct Acura for me. And made the deal happen quickly and efficiently. DJ the Manager Julie Jones was an excellent resource to help me pick out the correct Acura for me. And made the deal happen quickly and efficiently. DJ the Manager gave me a great deal. More

Great Experience We just purchased a 2020 RDX from Acura of Libertyville. We worked with Juan Flores and it was a great experience. He is extremely knowledgeable and We just purchased a 2020 RDX from Acura of Libertyville. We worked with Juan Flores and it was a great experience. He is extremely knowledgeable and responsive. More

Purchasing a SUV My wife and I had a very good experience in buying a SUV from the dealership. The sales person Jule Jones, manager Tray were amzing people. The fina My wife and I had a very good experience in buying a SUV from the dealership. The sales person Jule Jones, manager Tray were amzing people. The finance guy expalined everything in detail. More

Unprofessional, dishonest finance practices This dealership used the incorrect sale price when calculating my financing(which of course means the wrong sales tax was calculated as well), which r This dealership used the incorrect sale price when calculating my financing(which of course means the wrong sales tax was calculated as well), which resulted in a $1200 refund to Acura Financing- which I was told by the finance person-Oslyn, they receive $150 in kick backs for financing through them so "don't refinance the 6.2% interest rate I received for at least 2 payments" (I already have) I told them specifically TRANSFER my plates- they did not and sent me new plates- ANOTHER fail and another expense on me I have not been reimbursed for. And all of this was blamed on me in a very unprofessional text message of all things because I was in a hurry and prefer not to spend my day in a car dealership when these things shouldn't take all day. More

Service staff was kind and efficient. Muhammed Patel was very kind from the moment I pulled in to the moment he opened my car door for me as I left the dealership. He honored a coupon I pr Muhammed Patel was very kind from the moment I pulled in to the moment he opened my car door for me as I left the dealership. He honored a coupon I presented from a competing dealership and kept me updated on the progress of my vehicle. I witnessed him treat several other customers in the waiting area with the same level of kindness and respect. More

Awesome Car, Awesome Experience! My wife and I had been looking to replace our old CR-V for a few years, and considered looking at the 2018 Acura RDX, but we held off on purchasing on My wife and I had been looking to replace our old CR-V for a few years, and considered looking at the 2018 Acura RDX, but we held off on purchasing one when we found out that a new 2019 model was coming out. I'm sure glad we waited! Not only did we love our car but we loved our experience with our sales consultant, Savanah G. By far the most knowledgeable sales person at this dealer, and one of the best that I've ever worked with. I thought I knew a lot about the 19 RDX but she blew me away with how much she knew and told me some really neat features that I wasn't aware of. She was also very patient and understanding and let us know how to operate our vehicle to it's fullest extent to have the best ownership experience. Highly recommend the dealer and especially Savanah! More

Horrible I had a very hard time with this dealership. I traded in my car two months ago and they haven’t paid it off I have late fees collection agencies call I had a very hard time with this dealership. I traded in my car two months ago and they haven’t paid it off I have late fees collection agencies calling me. It now has been reported in my credit report. And when I call they just say” I call you back and never do!! “( they told me last week that payment was sent to wrong location but after 2 months they still can’t figure it out.Acura Acura Libertyville dealership in Illinois is the dealer. More