McGrath Acura of Libertyville

Great guy to buy a car from! Danny’s customer service was amazing, he was patient with me thru out the whole process and very understanding from all my issues. Danny’s customer service was amazing, he was patient with me thru out the whole process and very understanding from all my issues. More

Danny went above and beyond when it came to customer service! I left happy and informed on all the vehicles we saw that day. Danny Is definitely the sales man you need! service! I left happy and informed on all the vehicles we saw that day. Danny Is definitely the sales man you need! More

Everyone was courteous and enthusiastic about making a deal. We ended up buying an Mdx advanced model! deal. We ended up buying an Mdx advanced model! More

AVOID AT ALL COST! DISHONEST, DECEITFUL, LIARS! DON'T BUY FROM THEM EVER! GO TO A DIFFERENT DEALERSHIP!!! DON'T BELIEVE ANYTHING THEY TELL YOU OVER THE PHONE! THEY WIL DISHONEST, DECEITFUL, LIARS! DON'T BUY FROM THEM EVER! GO TO A DIFFERENT DEALERSHIP!!! DON'T BELIEVE ANYTHING THEY TELL YOU OVER THE PHONE! THEY WILL SLAP YOU WITH FEES AND TAKE YOUR MONEY EVEN IF IT WAS YOUR LAST KIDS MEAL! Their sales staff called me since they saw i was searching online for a new MDX. I talked to 5-6 different people and ended up with Juan Flores and manager Yeti! They did nothing buy lie to me to get me there, promising a deal and money off! I have 3 Acura dealers closer than them, i live in La Grange. I brought the title of my car and checks to pay the difference. I picked up my kids from day care and headed out... They gave me a discount and than slaped $2,500 in additional fees saying its for floor mats, clear coat and so on! THERE WAS NO DEAL, THEY LIED AND LIED AND LIED! I went to the manager YETI! We shook hands hard, he complimented my shirt and i complimented his shoes. I asked if he was going to honor what he promised??? He pulled his hand and waived at me, turning away and showing of to his employees! He insulted me and called me names, told me to F off and i told him to F off! Immediately all staff was kicking me out, they all ganged up to kick me out along with 2 small kids, all of them! Alexander Peterson told me i wasn't even a customer and told me to leave immediately, to get out! I was there with 2 small kids, getting them out during this mess my son fell and hit his nose, his nose was bleeding! No one, not even a single person asked if my son was ok! I CALLED THE COPS AND TOLD THEM I WILL LEAVE A BAD REVIEW! THAN SAME ALEXANDER PETERSON, WHO SAID HE WAS A GM, CAME TO MY CAR WHILE I WAS PACKING THE KIDS INSIDE AND DEALING WITH MY SONS BLOODY NOSE... HE SAID HE WILL GIVE ME THE DEAL THAT THEY PROMISED OVER THE PHONE AND SO ON...WOULD YOU BELIEVE HIM AFTER WHAT HAPPENED??? HE DID NOT APOLOGIZE AT ALL, HIS MANAGER YETI DID NOT CARE TO COME OUT AND BE A MAN AND APOLOGIZE!!! INSANE, THIS IS JUST WRONG! COPS CAME, MADE A REPORT AND I LEFT. I WILL PURSUE THIS AS LONG AS I CAN! I AM HOME, STILL UNDER STRES I WENT THROUGH... NO ONE, NOT EVEN A SINGLE PERSON APOLOGIZED FOR ANY OF THEIR ACTIONS!!! NONE! THEY DO NOT DESERVE YOUR BUSINESS, THEY SHOULD NOT BE IN BUSINESS! PASS THEIR DEALERSHIP, DO NOT EVEN THINK OF GOING THERE IF YOU RESPECT YOUR MONEY! I AM WAITING TO SEE THEIR REPLY TO MY POST. SHAME ON ALL OF THEM!!! BELOW ARE MASSAGES FROM JUAN FLORES, LYING TO ME JUST TO GET ME IN! HIS MANAGER IS YETI WHO SHOULD BE FIRED FOR THIS!!! More

Had a great buying experience at McGrath Acura and everyone was very helpful and friendly. Thanks Sebastian, everyone was very helpful and friendly. Thanks Sebastian, More

Everyone was wonderful I loved my experience here. I would definitely come back. Very nice salesman Juan Flores. Excellent work! I would definitely come back. Very nice salesman Juan Flores. Excellent work! More

McGrath Libertyville keeps their word and our dealer, Trent Hosin, truly cares for his customers. Trent Hosin, truly cares for his customers. More

Since the moment my husband and I arrived, Daniel Espinoza was very welcoming and friendly. Not only did he ask if we needed anything at all times but he made sure to answer any questions. Also, Omar Espinoza was very welcoming and friendly. Not only did he ask if we needed anything at all times but he made sure to answer any questions. Also, Omar the manager was extremely nice and helpful as well. Will definitely recommend this place and maybe be back for another car in the future. Thank you!!! More