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McGrath Acura of Libertyville
Libertyville, IL
1,152 Reviews
Welcome to the McGrath Acura of Libertyville. Whether you are looking for a new or pre-owned Acura car or SUV you will find it at our dealership. We have helped many customers in the Chicago land area find the Acura of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. McGrath Acura of Libertyville has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
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Showing 1,152 reviews
April 21, 2023
AVOID AT ALL COST! DISHONEST, DECEITFUL, LIARS! DON'T BUY FROM THEM EVER! GO TO A DIFFERENT DEALERSHIP!!! DON'T BELIEVE ANYTHING THEY TELL YOU OVER THE PHONE! THEY WIL DISHONEST, DECEITFUL, LIARS! DON'T BUY FROM THEM EVER! GO TO A DIFFERENT DEALERSHIP!!! DON'T BELIEVE ANYTHING THEY TELL YOU OVER THE PHONE! THEY WILL SLAP YOU WITH FEES AND TAKE YOUR MONEY EVEN IF IT WAS YOUR LAST KIDS MEAL! Their sales staff called me since they saw i was searching online for a new MDX. I talked to 5-6 different people and ended up with Juan Flores and manager Yeti! They did nothing buy lie to me to get me there, promising a deal and money off! I have 3 Acura dealers closer than them, i live in La Grange. I brought the title of my car and checks to pay the difference. I picked up my kids from day care and headed out... They gave me a discount and than slaped $2,500 in additional fees saying its for floor mats, clear coat and so on! THERE WAS NO DEAL, THEY LIED AND LIED AND LIED! I went to the manager YETI! We shook hands hard, he complimented my shirt and i complimented his shoes. I asked if he was going to honor what he promised??? He pulled his hand and waived at me, turning away and showing of to his employees! He insulted me and called me names, told me to F off and i told him to F off! Immediately all staff was kicking me out, they all ganged up to kick me out along with 2 small kids, all of them! Alexander Peterson told me i wasn't even a customer and told me to leave immediately, to get out! I was there with 2 small kids, getting them out during this mess my son fell and hit his nose, his nose was bleeding! No one, not even a single person asked if my son was ok! I CALLED THE COPS AND TOLD THEM I WILL LEAVE A BAD REVIEW! THAN SAME ALEXANDER PETERSON, WHO SAID HE WAS A GM, CAME TO MY CAR WHILE I WAS PACKING THE KIDS INSIDE AND DEALING WITH MY SONS BLOODY NOSE... HE SAID HE WILL GIVE ME THE DEAL THAT THEY PROMISED OVER THE PHONE AND SO ON...WOULD YOU BELIEVE HIM AFTER WHAT HAPPENED??? HE DID NOT APOLOGIZE AT ALL, HIS MANAGER YETI DID NOT CARE TO COME OUT AND BE A MAN AND APOLOGIZE!!! INSANE, THIS IS JUST WRONG! COPS CAME, MADE A REPORT AND I LEFT. I WILL PURSUE THIS AS LONG AS I CAN! I AM HOME, STILL UNDER STRES I WENT THROUGH... NO ONE, NOT EVEN A SINGLE PERSON APOLOGIZED FOR ANY OF THEIR ACTIONS!!! NONE! THEY DO NOT DESERVE YOUR BUSINESS, THEY SHOULD NOT BE IN BUSINESS! PASS THEIR DEALERSHIP, DO NOT EVEN THINK OF GOING THERE IF YOU RESPECT YOUR MONEY! I AM WAITING TO SEE THEIR REPLY TO MY POST. SHAME ON ALL OF THEM!!! BELOW ARE MASSAGES FROM JUAN FLORES, LYING TO ME JUST TO GET ME IN! HIS MANAGER IS YETI WHO SHOULD BE FIRED FOR THIS!!! More
by MilanKusic
March 31, 2023
Since the moment my husband and I arrived, Daniel Espinoza was very welcoming and friendly. Not only did he ask if we needed anything at all times but he made sure to answer any questions. Also, Omar Espinoza was very welcoming and friendly. Not only did he ask if we needed anything at all times but he made sure to answer any questions. Also, Omar the manager was extremely nice and helpful as well. Will definitely recommend this place and maybe be back for another car in the future. Thank you!!! More
by MariaPerez
Employees Worked With
Daniel Espinoza And Omar Muños
March 21, 2023
By far the easiest car buying experience I have ever had. From beginning to end the process of buying my Acura RDX here at McGrath Acura was such a smooth process. Special thanks to Michael R, Omar M.and Ahs From beginning to end the process of buying my Acura RDX here at McGrath Acura was such a smooth process. Special thanks to Michael R, Omar M.and Ahsan J. for great and relaxed buying experience! More
by Aneta
Employees Worked With
Michael R.
February 14, 2023
I purchased a Honda Civic last Saturday. The salesman, Suhon, the manager and the finance gentleman all added to the pleasurable buying experience not to mention they were TOP NOTCH PROFESSI The salesman, Suhon, the manager and the finance gentleman all added to the pleasurable buying experience not to mention they were TOP NOTCH PROFESSIONALS. Way to go McGrath, I bought a car from one of the best dealerships in the industry! Mike Jones More
by Mike J
Employees Worked With
Sohan K.
February 09, 2023
Had a very good experience with this dealership! They care about their cars and customers. The gentleman that helped us was Michael R. and he provided exceptional service! He made sure everything wi They care about their cars and customers. The gentleman that helped us was Michael R. and he provided exceptional service! He made sure everything with the car was taken care of before I drove off the lot. It's been 2 months since and there have been no issues with the car. Highly recommend this dealership 👍 More
by Emma L
Employees Worked With
Michael R.
January 06, 2023
Best car purchase experience I’ve ever had. Probably the eighth car purchase I’ve done. This was my fourth dealership on this time around, and it was fantastic from start to finish. No hassle, Probably the eighth car purchase I’ve done. This was my fourth dealership on this time around, and it was fantastic from start to finish. No hassle, pressure, gimmicks nothing. It’s an hour and a half from my house, but honestly, I’ll probably make the drive when it’s time to replace my other car. More
by Cevin
Employees Worked With
Chris, Omar A.
