McGrath Acura of Libertyville

From the moment I walked through the doors I knew I was going to purchase a car from this dealership. Everyone was very friendly, very knowledgeable, and not pushy like some other dealerships I had been. going to purchase a car from this dealership. Everyone was very friendly, very knowledgeable, and not pushy like some other dealerships I had been. They had a wonderful customer waiting area, they walked me through and introduced me to everyone at the dealership. Kevin was very friendly, and very helpful with my purchase. He showed me a few different cars and he was very patient in dealing with me, until I finally settled in on a 2010 TSX w/ Technology. It is a wonderful car, I am so happy with it. Thanks Kevin More

I recently purchased my new Acura from Acura of Libertyville and I must say that it was the most enjoyable car buying experience that I have ever had. Everyone at the dealership was very friendly Libertyville and I must say that it was the most enjoyable car buying experience that I have ever had. Everyone at the dealership was very friendly and knowledgeable. This of course, helped create a much more pleasent experience during the purchase process. I would definitely recommend this dealership to anybody looking to purchase a new Acura vehicle. More

In the past I have dealt with a lot of car dealerships In the past I have dealt with a lot of car dealerships and found that the process to be very painful. I had herd from a friend that Acura of Libertyv In the past I have dealt with a lot of car dealerships and found that the process to be very painful. I had herd from a friend that Acura of Libertyville is a very professional place to do business with. My friend was right. I took a visit to Acura of Libertyville and found the sales person to be very knowledgeable and courteous. Few weeks before I had went to the Libertyville store I had went to the hoffman estates Acura store looking for info about the updated TSX. The salesman's body language was as if he did not want to help me and getting the info I wanted was like pulling teeth. I would strongly recommend any one seeking to buy a car to come and check out Acura of Libertyville because of their amazing customer service and honesty. There are no games at this dealership. 100% classy place to do business with. More

I am very well pleased with the treatment I receive from the time I walked into the dealership til I drove home in my new TSX. Jerry spent alot of time with us making sure we picked the right car for our n the time I walked into the dealership til I drove home in my new TSX. Jerry spent alot of time with us making sure we picked the right car for our needs and budget. He showed us all our options to own, and lease. We already received a followup call the 1st day to make sure we were happy and if we had any questions on the car. I was surprised about that. Rome888 More

I rate Acura of Libertyville with a 5 rating only because a 6 is not available. Their service standard is superior. The sale representative I worked with was Luigi Miceli. We spoke on the phone on a Monda a 6 is not available. Their service standard is superior. The sale representative I worked with was Luigi Miceli. We spoke on the phone on a Monday and I drove my Acura home to Wisconsin Thursday. He was very professional, friendly and fair. I highly recommend Acura of Libertyville. I am so impressed with every single member of the Acura of Libertyville team. I will be back and, hopefully, refer some friends and family as well! More

The best dealership I have every worked. Exceptional customer service is the key. They always give me the pros and cons of any service needed and recommend what should happen now and what could be delay customer service is the key. They always give me the pros and cons of any service needed and recommend what should happen now and what could be delayed. It is a little pricier than going to a mechanic, but the peace of mind and having someone you trust is worth it. More

After a lot of research I finally decided on buying and Acura, and Acura of Libertyville could not have solidified my decision any better! Luigi was extremely helpful and explained further why my choice fo Acura, and Acura of Libertyville could not have solidified my decision any better! Luigi was extremely helpful and explained further why my choice for buying an Acura TL was a good one. I recommend this dealer to anyone interested in purchasing an Acura and I also recommend working with Luigi to buy your car. Extremely friendly and knowledgable. More

Had a great experience at Acura of Libertyville! My sales associate Scott Weidner was extremely helpful and knowledgeable about the two vehicle I test drove (2010 & 2012 TL) - was even willing to spend sales associate Scott Weidner was extremely helpful and knowledgeable about the two vehicle I test drove (2010 & 2012 TL) - was even willing to spend time to look at a third pre-owned vehicle if I had wanted. Eric Leys was great in providing great pricing on both vehicles! Also, got the best value on my Acura trade-in. The evening I took delivery, I couldn't arrive at the dealership until 8:00 PM. Scott stayed past closing time after I wrapped up the paperwork to walk me through my 2012 TL Tech. Overall, a great experience at Acura of Libertyville. More

This was the third Acura dealership in Chicago area I visited in search of a 2011 Acura MDC w/technology package. My initial salesman was Jerry, but I also worked closely with Luigi via internet sales. T visited in search of a 2011 Acura MDC w/technology package. My initial salesman was Jerry, but I also worked closely with Luigi via internet sales. The first Acura dealership visited, the sales person kept calling me by the wrong name in her emails, even after I corrected her. The second dealership I visited, the salesman was very informative but when it came to talking about the value of my trade in, he was downright nasty. I knew what my trade in was worth, and was willing to take something less than that value, because he was giving me a good price for the MDX, but he basically said take it or leave it, and even stood up while I was talking and wished me well. He "knew" i would be back to take his price. Then I found Acura of Libertyville. I emailed Acura of Libertyville through the Edmunds website, so I knew up front what the true market value was for for the vehicle I wanted in the Chicago area. Luigi, the internet salesman, immediately replied and I told him what i was looking for, the 2011 MDX w/Tech package. He emailed me back asking for a couple of colors I would accept, then called me to verify my choices. He said he would call right back with availability, which he did. He then asked me what price I was looking at. When I mentioned what I was quoted by the other dealership, and that I had received a quote via Auto Trader.com he said he would check with his sales manager and call me right back. 5 minutes later he called and said they would match the price and honor the auto trader.com quote. End of discussion. I went in to the dealership, was met by Luigi and Jerry and in over 30 years of car buying experiences, this was without a doubt, the most painless, most professional buying experience I have ever had. There was a question early on about my credit unions pre-approved loan, but after discussions with Craig, the sales manager, he accepted it, and the entire evolution was flawless. I could go on and talk about Charlie, the business manager, his friendliness, and how he went out of his way to put me at ease, but you get the picture. This is the first time I have gone on one of these sites, to tell a story of how well I was treated at a car dealership, because in all honestly, I have never been treated like this before. If you want to be treated with respect by true professionals who actually care about their customers, go to Acura of Libertyville. I'll wager you won't go anywhere else. More

They are trustworthy, friendly and fun to do business with - what more could you ask for? My third Acura - 2nd from Acura of Libertyville. I would not hesitate to send any of my friends and/or family t with - what more could you ask for? My third Acura - 2nd from Acura of Libertyville. I would not hesitate to send any of my friends and/or family to Acura of Libertyville. Great service too! You won't be sorry. More