McGrath Acura of Libertyville

This is was my third Acura purchase for Acura of Libertyville and as usual it was a great experience. You don't buy three cars for the same dealership unless they are doing a very good job for you b Libertyville and as usual it was a great experience. You don't buy three cars for the same dealership unless they are doing a very good job for you both before and after the sale. This time James Won and Craig Floress made the purchase effortless and a great experience. The new 2013 RDX drives like a dream and get really good gas milage. I could not be happier with my purchase. Thanks Glen you have developed a remarkable team at Acura of Libertyville! More

Great experience. We received a great price over the Internet, a fair trade-in after a little negotiation, and tremendous customer service throughout. We love the MDX and look forward to a wonderful ex Internet, a fair trade-in after a little negotiation, and tremendous customer service throughout. We love the MDX and look forward to a wonderful experience with the vehicle. More

Scott is very pleasant to work with. He is extremely knowledgeable not only for Aura auto, but also other premium vehicles such as Lexus auto. Scott recommended us to take a test drive of 2012 Acura MD knowledgeable not only for Aura auto, but also other premium vehicles such as Lexus auto. Scott recommended us to take a test drive of 2012 Acura MDX. Being long time Lexus RX owners, my wife and I are really surprised to find out that the 2012 Acura MDX is a very impressive premium SUV, it has more passenger seats, and it feels very sturdy and well built, and is very firm and responsive on road. Less than two hours, we bought our first Aura MDX for our family at very attractive price. We really appreciate Scott’s professional services. We highly recommend him to all potential Aura buyers and also to all current Lexus owners. More

Just purchased a 2012 MDX! Love the car and love the customer service we got from Luigi and Charlie! Luigi was really helpful and never pushy, which is why we decided to buy our car from here and not so customer service we got from Luigi and Charlie! Luigi was really helpful and never pushy, which is why we decided to buy our car from here and not some place else. Charlie was very friendly and made the process of filling out forms easier. Overall, a great experience and we will return. We recommend this dealership to others! More

Luige was wonderful. We looked at three different cars before buying the MDX. I did not want to feel pressured when looking to buy a new car, and I wasn't. Luigi was descriptive and very informative about before buying the MDX. I did not want to feel pressured when looking to buy a new car, and I wasn't. Luigi was descriptive and very informative about the vehicle. He helped to make my choice a no brainer. Not to mentioin, the price was lower than one of then one of the other cars we looked at. It was an enjoyable and easy experience. Thank you Luigi! More

It was a pleasure working with this dealership! James Won made it simple because he knew how to stick to what I was looking for and was helpful without pressuring for an answer or the sale. We will be back a made it simple because he knew how to stick to what I was looking for and was helpful without pressuring for an answer or the sale. We will be back again to buy a second car for the family here. Thanks! More

We just bought a used 2010 MDX from Acura of Libertyville in Illinois. Our planned was just going for a test drive and planned on buying within a month, but ended up buying yesterday! (Aug 16, 2 Libertyville in Illinois. Our planned was just going for a test drive and planned on buying within a month, but ended up buying yesterday! (Aug 16, 2012). James Won was our sales person. He was knowledgeable, considerate and treated us professionally. He answered all of our questions truthfully. He wanted to make sure that our needs and requirement came first. He also told us the differences between similar makers and models which we were thinking of test driving first before we decide on buying. He offered to top or match our pre approved rate and gave us a free oil change. He spent the time introducing the great feature of MDX and how to use them to us. Thanks James Won! We would definitely recommend you to my family and friends on their future purchases and this dealer, Acura of Libertyville. More

Excellent dealership with great cars - fast, clean & professional. Scott went out of his way to make sure that we got the car we wanted at the best price. Great selection and excellent financing opti & professional. Scott went out of his way to make sure that we got the car we wanted at the best price. Great selection and excellent financing options with Charlie. More

My husband and I recently traveled from St. Louis to Chicago to purchase a 2010 TSX. Before we left, we had a purchase agreement signed by both us and the dealership (we agreed upon a price, terms etc. Chicago to purchase a 2010 TSX. Before we left, we had a purchase agreement signed by both us and the dealership (we agreed upon a price, terms etc.) My husband and I went up with a check from Bank of America for the agreed upon price. Upon arrival, we drove the car, went to sign additional papers and then we were informed by the finance manager that "we had to use their third party licensing company so they were not on the hook for the taxes." We were then showed a new agreemend that added another 2,000 to the price of the car WHICH WAS NOT IN THE SIGNED PURCHASE AGREEMENT we were given in the first place. Somehow it would have been differnt if we had a personal check. We explained to them, we cannot use a third party to have our vehicle licensed. They also told us we would get our plates in the mail....So after spending $500+ just to get to Chicago to get the car we left with no car. To make matters worse, when we asked for our $1000 refundable deposit, they stated they could not do it then because their cashier left, however, when we demanded we receive our money back before we left they were magically able to refund the money and still tried to get us to change our minds. This was by far the worst experience I have ever had buying a car. Each person we dealt with was very rude besides Scott. I believe he honestly did not know this was going to happen. However, do not ever trust anyone when they say a thrid party will license your car. This is only a way for them to get more money out of you. The finance manager was one of the nastiest people I have ever dealt with. There is so much more that could be said about this horrible experience. You do not agree to the price of the car, terms etc, have us travel to get it and then when we get there WITH A CHECK IN HAND change the terms. We had an agreement and they broke it. As far as doing anything to rectify the situation, nothing was done. As I said it was a struggle to get our refundable deposit back!!! I wouldn't take a car from them if it was free at this point. I wouldn't be able to trust them. Oh AND they also acted like it was a problem when I wanted MY license plates off the car! More

Customer services was the best overall experience. Shelly was very helpful and friendly when I brought my car back in for serveice. Rick was very friendly and didn't have the normal "sales" person feel. I wo was very helpful and friendly when I brought my car back in for serveice. Rick was very friendly and didn't have the normal "sales" person feel. I would recommend them to anyone looking for a car. More