McGrath Acura of Libertyville

Overall, it was a positive experience working with James. He focused on what we wanted and did not attempt to push us towards a car we had no interest in. He wasn't push and he took his time from beginning He focused on what we wanted and did not attempt to push us towards a car we had no interest in. He wasn't push and he took his time from beginning to end with our family. More

James was a wonderfulful salesman. He really listened to my needs and helped me get the car I wanted. I am so happy with How quickly everything was handled. When the transaction was finished, he walked me my needs and helped me get the car I wanted. I am so happy with How quickly everything was handled. When the transaction was finished, he walked me to my new car and even connected my phone to the Bluetooth and set my settings. (I never even had to ask) we will definitely be back and recommend his and the dealership services to everyone. Thanks!!! More

Greg was a pleasure to work with. He was courteous, friendly and professional. He walked us thru the process of purchasing a new car with ease. He called several times to keep us posted on the upcoming friendly and professional. He walked us thru the process of purchasing a new car with ease. He called several times to keep us posted on the upcoming arrival of the Acura. When we picked up the car, he spent plenty of time familiarizing us with the interior. We will look forward to coming to the new owner's clinic to learn more. We will certainly continue to call Greg with any questions that we may have. We will look forward to working with Greg again. More

We really didn't have the budget for an Acura, was more focused on a Nissan Maxima which was in our price range. This is a business vehicle. After a referral to Craig Floress, I shot him an email Tues mor focused on a Nissan Maxima which was in our price range. This is a business vehicle. After a referral to Craig Floress, I shot him an email Tues morning, he was off that day and sent it to James Won who called me minutes later. Had a great, honest conversation with James, and an hour and a half later I drove from Chicago to Libertyville, test drove the car, met James and Craig, and left there having to make a decision. The Acura was out of the $ range but the service these guys gave was tough to put a dollar sign next to. The next day we signed the lease papers and the deal was done. Truthfully the car ended up being more than I wanted to spend with regards to the down payment. But I paid the extra down because these guys are good to work with and I knew right away the extra money up front was worth it for good service and good relationships. You get a little something extra with these guys, I knew it right away when I walked on their sparking showroom floor. Tom in leasing was dilligent and got us in and out, he knows his stuff. Even the co-owner Glenn made time to meet with myself and my boss. You get what you pay for and these guys deserve it. James took an hour of his sales floor time to make sure I knew how to use all the toys...I love toys, but I hate when I don't know how to use them, that is good service. Craig knew where I needed to be dollar wise and made it happen for us. These guys will get a shot at all future purchases, business and personal, no question. More

Terrific, great, wonderful experience at the dealership! The Pre-Owned MDX features have been very clearly articulated, Greg Miller was very knowledgeable and patient discussion various options with us. Gre The Pre-Owned MDX features have been very clearly articulated, Greg Miller was very knowledgeable and patient discussion various options with us. Greg was extremely friendly and professional throughout the entire process, from the initial walk through the lot all the way to the day of delivery. He followed with a phone call a few days later just to make sure that we have no problems with our vehicle! Thank you! You've earned a very loyal customer for years to come. More

They worked hard to meet our needs, were not pushing, very helpful. Overall the experience was excellent. Went into get an oil change and left with a new MDX. Thanks so much for making it happen. very helpful. Overall the experience was excellent. Went into get an oil change and left with a new MDX. Thanks so much for making it happen. More

My husband and I were casually looking for a new SUV to accommodate our family as we out grew our existing SUV. We were very specific with a very specific budget in mind and Scot Evans and the staff at Ac accommodate our family as we out grew our existing SUV. We were very specific with a very specific budget in mind and Scot Evans and the staff at Acura of Libertyville were more than helpful. Scot quickly identified the SUVs available within our price range. He spent a significant amount of time going over options and making our deal work. He provided us with plenty of attention and levity during the busy afternoon - which made the process much more enjoyable. The staff at Acura of Libertyville was extremely kind to us. Thank you for all your help - we love, love, love our new SUV and we thank you for all your efforts to make it a happen! More

Excellent Experience. I felt Luigi was in my corner throughout the entire process. Made it simple and easy to purchase as I had already had alternative financing, no high pressure, very friendly, car w throughout the entire process. Made it simple and easy to purchase as I had already had alternative financing, no high pressure, very friendly, car was serviced prior to purchase as well. Nice work! More

Overall very friendly experience with good advise on the car and pricing. i found James to be upfront and detailed oriented, he was prompt on his schedule and appointments. car and pricing. i found James to be upfront and detailed oriented, he was prompt on his schedule and appointments. More

We had an overall very positive experience. Luigi was prepared for our visit, the car was exactly as presented on the website, we were able to get an agreeable price, complete the paperwork and take the prepared for our visit, the car was exactly as presented on the website, we were able to get an agreeable price, complete the paperwork and take the car home that night. Charlie was very thorough in taking us through all the documentation. All the staff we encountered were professional and courteous. More