McGovern Toyota of Portsmouth - Service Center

Matthew treated us with respect and professionalism in every way. He explained everything that was being done and explained results of the brake and tire tread assessment we asked for. Thereafter, we rece every way. He explained everything that was being done and explained results of the brake and tire tread assessment we asked for. Thereafter, we received a fair price on the service call and assessment and a reasonable estimate on work that should be done in the near future. As far as the dealership is concerned, they have always been transparent and delivered fair pricing whether it involved a trade-in with purchase or a routine service call. We highly recommend this dealership and the people who work there! More

Matt was very helpful and honest about the repairs needed for my car. He was courteous and professional. He is a good asset for the dealership. for my car. He was courteous and professional. He is a good asset for the dealership. More

We travel from The white Mountain region of New Hampshire to Portsmouth because of the outstanding service. My wife owns a Toyota Sequoia and I own a Toyota tundra which we purchased from this dealership. Th to Portsmouth because of the outstanding service. My wife owns a Toyota Sequoia and I own a Toyota tundra which we purchased from this dealership. The sales staff is great. The service staff is superb. We have no complaints and I would definitely recommend you purchasing your next vehicle here. More

Great service department. Friendly, courteous and honest. Advised of money saving options available to help customers save money. Friendly, courteous and honest. Advised of money saving options available to help customers save money. More

Very customer oriented. Explain service options. Do not upsell and try to get most for service dollar Explain service options. Do not upsell and try to get most for service dollar More

McGovern Toyota was extremely responsive to my problem. My check engine light was on and I needed it remedied quickly. Dave got me in, identified the issue, fixed it and sent me on my way in under two hour My check engine light was on and I needed it remedied quickly. Dave got me in, identified the issue, fixed it and sent me on my way in under two hours without an appointment. He also saw I was due for Toyota Care oil change and tire rotation and performed these as well. Kudos to Dave and the whole service department. I plan on continuing my Toyota Highlander Hybrid service with them. More

The service was very thorough and the service team communicated well. Facility was clean and orderly. communicated well. Facility was clean and orderly. More

I have a newer Highlander that I brought in for a weird rattle noise, and proceeded to spend almost $8k to fix... I left the shop and it was perfect for about a day. A new constant rattle started. I honest rattle noise, and proceeded to spend almost $8k to fix... I left the shop and it was perfect for about a day. A new constant rattle started. I honestly don't think the two rattles were connected to be honest. I brought it back and tried to explain to the service people that I thought it was something new, and they immediately started talking about how the particular service person never does anything right... I was actually embarrassed that they were being so openly rude and mean about a coworker, especially when I had specifically said that it was something different. I came back the next day to talk to the service people again about the new quote I got for new service, and the flat out told me that the service worker had been fired. It was so inappropriate and rude, and made me very sad for whatever his name is. It really seems like McGovern is an Old Boy's club, complete with frat boys getting hazed by the Old Boys, and bimbos manning the desk. Disappointing. More

Expedient service, with comments as to what work would be required in the future. Very friendly staff. required in the future. Very friendly staff. More

Very professional and courteous staff especially Matt Chretien. Was very impressed with the service I received. Chretien. Was very impressed with the service I received. More