McGovern Toyota of Portsmouth
Portsmouth, NH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 164 reviews
Jacob was very helpful and quick, he kept me Up to date with everything that was happening behind the scenes and got me exactly what I was looking for. with everything that was happening behind the scenes and got me exactly what I was looking for. More
Hi Jacob, I am extremely disappointed with McGovern Toyota Portsminth. I recently purchased a KIA Forte and received excellent service from Steve in the sales department. After 2 days, the rear seatbel Toyota Portsminth. I recently purchased a KIA Forte and received excellent service from Steve in the sales department. After 2 days, the rear seatbelt simply locked when my son first used it. This problem with the rear seatbelt caused the car to fail the sticker inspection in the state of Massachusetts. Since the car is under a 30-day warranty and has less than 1250 miles, I contacted McGovern to resolve the issue, and they simply told me that I damaged the seatbelt and that I have to wait 30 days to use the extended warranty I purchased. This is absurd because there was certainly a problem with the seatbelt that was detected after I picked up the car from the dealership, and now they claim that a nine-year-old child damaged the seatbelt, which is an item that must function regardless of use. In Massachusetts, you have a 7-day deadline to get the sticker inspection, so I am prevented from using the car for my work. This is the greatest disrespect to the consumer, and the 30-day or 1250-day guarantee that is legally guaranteed to the consumer is not being respected. More
This was my first time taking my car to this particular Toyota dealership - for state inspection and an issue with the heat. I was not happy at all with my experience. After waiting at the dealership, I Toyota dealership - for state inspection and an issue with the heat. I was not happy at all with my experience. After waiting at the dealership, I received an impersonal email and a text with a link. Clicking on the link brought me to a page saying there was an issue with my car (completely unrelated to the heat). I am not sure why the service advisor couldn't come and explain that to me - the dealership didn't seem busy. I was charged for them to diagnose the problem only for them to tell me there was nothing wrong. I don't feel that my concerns were fully addressed (as the issue I went to the dealership still seems to be ongoing). The explanation they gave me for the issue didn't make sense. I have been considering purchasing a new vehicle. I will not be going back to any McGovern dealerships in the future (for service or for a purchase). More
They went and above and beyond to fix the trunk hatch that was a last minute addition to the scheduled service appointment, great work and excellent service! that was a last minute addition to the scheduled service appointment, great work and excellent service! More
Service at McGovern Toyota of Portsmouth was excellent. Location is extremely clean. David serviced me as I entered and David said rivière me excellent five star service. Location is extremely clean. David serviced me as I entered and David said rivière me excellent five star service. More
McGovern seems to have continued the tradition of good service in Portsmouth. Service person Sarah was most accommodating, helpful, and knowledgeable. I will continue to come from Manchester to maintain m service in Portsmouth. Service person Sarah was most accommodating, helpful, and knowledgeable. I will continue to come from Manchester to maintain my car. More
Had a 5000 mile check-up on my 2025 Rav 4. Convenient and great customer service! Service guy (David) was very accommodating Convenient and great customer service! Service guy (David) was very accommodating More
Great customer service, consistent communication during the whole process, and very transparent financing experience. Overall extremely happy with my experience the whole process, and very transparent financing experience. Overall extremely happy with my experience More



