
McGovern Toyota of Portsmouth
Portsmouth, NH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I stopped in today without an appointment, to see if I could get my 10,000 mile check , and an inspection sticker. Sarah in the service department was great. I was there less than an hour and a half. T could get my 10,000 mile check , and an inspection sticker. Sarah in the service department was great. I was there less than an hour and a half. These folks are so friendly, helpful, and shows me I made the right choice purchasing my vehicle there. Way better than the Toyota dealership in Dover NH. More
Great salesman. Very honest. Communication was fantastic. Great knowledge of product. Easy transaction. Ice prep on vehicle Very honest. Communication was fantastic. Great knowledge of product. Easy transaction. Ice prep on vehicle More
Service was performed per the stated schedule. Loaner was offered due to extended time required for the recall repairs. Loaner was offered due to extended time required for the recall repairs. More
I really love this Toyota dealership of Portsmouth. The service is always great. They’re always on time and they don’t try to push access access services. The service is always great. They’re always on time and they don’t try to push access access services. More
I have been with the Portsmouth Toyota for many years and now with McGovern Toyota, John has been with both dealerships and he has helped me all the time. He knows the Toyota automobiles and all maintenance. now with McGovern Toyota, John has been with both dealerships and he has helped me all the time. He knows the Toyota automobiles and all maintenance. Not only is he knowledgeable, but he’s very personable and he makes my maintenance service at McGovern easy . He is a huge asset to McGovern Toyota. More
They are courteous and efficient. The booking process is fast, with immediate confirmation via text. Check in and check out is painless and quick. The booking process is fast, with immediate confirmation via text. Check in and check out is painless and quick. More
I recently visited McGovern Toyota for service. I asked to speak with the Service Director because of a problem I discovered in the engine compartment. A very cordial young man (John Lightbown) i I asked to speak with the Service Director because of a problem I discovered in the engine compartment. A very cordial young man (John Lightbown) introduced himself & I explained the problem; I had found 4 plastic clips missing from the plastic cover over the battery and grille area. The more I explained it, the more upset I got! John patiently waited until I finished and then explained that sometimes these clips come loose and fall off. At that point I was a lot calmer & embarrassed as I had ASSUMED it was their fault. He assured me that they would replace them at no cost while my RAV4 was having its regular service. I then realized that I had acted very impatiently and ASSUMED making an xxx of myself! I must also tell you that they found 2 more clips missing & again replaced them at no charge. It seems to me that we all seem more impatient these days and forget how to have a calm discussion (as did John.) I have been a Portsmouth Toyota (now McGovern Toyota) customer) since the 1990's when I owned a 1997 Jeep Grand Cherokee. I always experienced great service nice friendly people. Next time you visit McGovern Toyota & your in the waiting area, listen to McGovern's employees as they talk to other customers in the waiting area. Very professional people! More
The service department got me right in took care of the necessary work for my vehicle and when it was finished, the technician explained exactly what they did. The service manager came over and said if you necessary work for my vehicle and when it was finished, the technician explained exactly what they did. The service manager came over and said if you have any problem or any questions, please don’t hesitate to call. Very professional I will be going back here for all my future needs. More