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McGovern Subaru of Acton - Service Center

Acton, MA

4.8
120 Reviews

120 Reviews of McGovern Subaru of Acton - Service Center

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December 12, 2024

I went in for to have maintenance service done . The staff was very friendly and accommodating. My car is running great! More

by MK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Meneses, Rose, Eric, and a couple more people.
Dec 13, 2024 -

McGovern Subaru of Acton responded

Thank you for your 5-star review and your kind words regarding our service department at McGovern Subaru of Acton. We truly appreciate your feedback and your business! Troy M. Ward - General Manger- McGovern Subaru of Acton

December 09, 2024

Thorough, honest evaluation with careful explanations, and great service explains why my Subarus last so long! More

by robin.humes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximus Rivadeneira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

McGovern Subaru of Acton responded

Robin, thank you for your 5-Star review and your kind words regarding our service department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

December 07, 2024

My low tire pressure light wouldn’t go off. I was squeezed in with no appointment. Michael greeted me when I arrived and was just as warm and terrific as I could have hoped. My car was taken More

by Jochio68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service.
Dec 10, 2024 -

McGovern Subaru of Acton responded

Thank you for your 5-Star review and your kind words regarding our service department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

December 06, 2024

The service was fast, efficient, friendly and professional. The price was outrageous. For what was done, the cost was way over the top. It spoiled the whole experience. More

by alinemkaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their names.
Dec 10, 2024 -

McGovern Subaru of Acton responded

Thank you for your 4-star review; we truly appreciate your feedback and your business. We're priced competitively with the market in our service department; we cross-shop the competition every month. Please feel free to reach out to me directly before your next service, and we'll try to assist you with pricing. Thank you again for your feedback. Customers like you help us grow as a company. - Troy M. Ward - General Manager - tward@mcgovernauto.com

December 02, 2024

McGovern Subaru is conveniently located near my home. The representatives of the service department are always friendly, helpful, informative and accommodating. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taylor in Service
Dec 03, 2024 -

McGovern Subaru of Acton responded

Barbara, thank you for your 5-star review and your kind words regarding our service department at McGovern Subaru of Acton. We truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

December 01, 2024

Eric Friend was great he explained everything to me so I understood what was going on More

by sccsgws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Friend
Dec 02, 2024 -

McGovern Subaru of Acton responded

Thank you for your 5-star review and your kind words regarding Eric Friend and our service department at McGovern Subaru of Acton. We truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

November 29, 2024

good service. Did extra work. Updated info system. every Thing finished while I Waited. All ok. More

by rws978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Dec 02, 2024 -

McGovern Subaru of Acton responded

Thank you for your 5-Star review and your kind words regarding our service department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

November 28, 2024

The service department people are Polite, service was prompt, and service manager is very good . More

by glaats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik in service
Dec 02, 2024 -

McGovern Subaru of Acton responded

Thank you for your 5-Star review and your kind words regarding our service department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

November 28, 2024

I brought my car in for routine service. They were efficient and on time! Was also able to get my inspection sticker at the same time. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately I don’t know name
Dec 02, 2024 -

McGovern Subaru of Acton responded

Christine, thank you for your 5-star review and your kind words regarding our service department at McGovern Subaru of Acton. We truly appreciate your feedback and your business! Troy M. Ward - General Manager McGovern Subaru of Acton

November 25, 2024

Thorough, professional and efficient. My car was quickly serviced within the estimate. Comfortable waiting area too More

by rlbray09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 25, 2024 -

McGovern Subaru of Acton responded

Thank you for your 5-Star review and your kind words regarding our service department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

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