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McGovern Subaru of Acton - Service Center

Acton, MA

4.8
120 Reviews

120 Reviews of McGovern Subaru of Acton - Service Center

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January 18, 2025

My car needed immediate attention as I was embarking on a 4 hour ride. The dealership was able to squeeze me in. They diagnosed the problem quickly, One of the air hoses on the engine was disconnected to the More

by lchodron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose
Jan 20, 2025 -

McGovern Subaru of Acton responded

Thank you for your 5-star review and your kind words regarding our service department at McGovern Subaru of Acton. We truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

January 16, 2025

Service was completed quickly with a follow up call once service was completed. Pleasant to deal with More

by julie
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Rose in servicing
Jan 17, 2025 -

McGovern Subaru of Acton responded

Julie, thank you for your 4-Star review and your kind words regarding our service department, we truly appreciate your feedback and your business. What could we have done differently to earn a 5-Star review? Please let me know, thanks again. Troy M. Ward - General Manager - tward@mcgovernauto.com

January 13, 2025

Visited to resolve FOB issue. Michael solved perfectly. He and his colleagues are helpful and (when necessary) resourceful. More

by Moyermeadow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 14, 2025 -

McGovern Subaru of Acton responded

Thank you for your 5-Star review and your kind words regarding our service department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

January 11, 2025

I love McGovern and all the wonderful people that work there over the years I have been astounded by the outstanding care that they have given myself and my family in regard to overseeing our Subarus. The More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service/repairs DAVID
Jan 13, 2025 -

McGovern Subaru of Acton responded

Linda, thank you for your 5-star review and your kind words regarding David Taylor and our service department at McGovern Subaru of Acton. We truly appreciate your feedback and your business! - Troy M. Ward - General Manager - McGovern Subaru of Acton

January 11, 2025

I really like McGovern, Subaru of ACTON. The lobby is clean and neat and the staff is very professional , polite and understanding of my needs. More

by lcetrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacGillivary
Jan 13, 2025 -

McGovern Subaru of Acton responded

Thank you for your 5-Star review and your kind words regarding McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

January 10, 2025

I have been very happy with the service I have received every time I’ve been there. I always feel that my vehicle has been well maintained. More

by barb_bowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 10, 2025 -

McGovern Subaru of Acton responded

We're delighted to hear that you've consistently had a positive experience with our service at McGovern Subaru of Acton! Keeping your vehicle well-maintained is always our top priority. Thank you for choosing us!

January 04, 2025

The customer service group always listens and doesn’t rush friendly and polite always a pleasure 😊 More

by Nina.flannery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael m.
Jan 07, 2025 -

McGovern Subaru of Acton responded

Nina, thank you for your 5-star review and your kind words regarding our service department at McGovern Subaru of Acton. We truly appreciate your feedback and your business! - Troy M. Ward - General Manager - McGovern Subaru of Acton

December 31, 2024

I have always felt very comfortable with the friendly and efficient service at McGovern Subaru. This time, it was David Taylor who handled my checking in, and then gave excellent advice on cosmetic touch-up More

by Archie Block
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taylor
Jan 02, 2025 -

McGovern Subaru of Acton responded

Archie, thank you for your 5-star review and your kind words regarding David Taylor and our service department at McGovern Subaru of Acton. We truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

December 22, 2024

. Today’s experience put me at ease about bringing my car in. Great service! Usually I dread having my car fixed at a garage. This is so much worth the drive. Eric was very kind and professional. The a More

by m.romang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Holm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

McGovern Subaru of Acton responded

Thank you for your 5-Star review and your kind words regarding our service department at McGovern Subaru of Acton. We truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

December 17, 2024

Dave was understanding of my concerns and kept me apprised every step of the way. I've been a Subaru owner for over 20 years More

by rsenes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Dec 18, 2024 -

McGovern Subaru of Acton responded

Thank you for your 5-star review and your kind words regarding David Taylor and our service department at McGovern Subaru of Acton. We truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton