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McGovern Subaru of Acton

Acton, MA

4.9
672 Reviews

61 Powder Mill Rd

Acton, MA

01720

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672 Reviews of McGovern Subaru of Acton

February 12, 2025

I found the service to be outstanding. All of the service staff reached out after myninitalninquirt without pressuring me and my service advisor, Erik, sold me a great car at a price I fel More

by K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Harding, Steve, Erik Holm
Feb 14, 2025 -

McGovern Subaru of Acton responded

Thank you for your 5-star review and your kind words regarding Erik Holm and McGovern Subaru of Acton. We truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

February 11, 2025

Very satisfied with this dealership—both with the purchase of a new vehicle in 2022 as well as with subsequent service appointments. Everyone has been very helpful and professional. More

by cs79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 11, 2025 -

McGovern Subaru of Acton responded

Thank you for your 5-Star review and your kind words regarding our sales and service departments at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

February 11, 2025

I am met at the desk in a courteous manner. After confirming details of my appointment, I have a comfortable place to sit and relax while the service is performed. Service work is done quickly More

by Ldthomas2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Feb 12, 2025 -

McGovern Subaru of Acton responded

Thank you for your 5-Star review and your kind words regarding Dave Taylor and our service department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

February 10, 2025

Today, ss in the past, I received prompt, courteous, and competent service for my Subaru Forester. More

by Gfpeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McMigilliwavy
Feb 11, 2025 -

McGovern Subaru of Acton responded

Thank you for your 5-Star review and your kind words regarding our service department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

February 08, 2025

We contacted McGovern Subaru regarding a used car and via text made an appointment to come in the next day at 11:30. Not 10 minutes later we got a call to see if we still planned to come in. Odd. So a flurr More

by steveinacton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marc
Feb 10, 2025 -

steveinacton responded

Well, I can appreciate that you were busy you did confirm my appointment at 11:30. The car wasn’t ready and neither were you. Overall, I thought the Customer Service was lacking. And your Internet, automated notification system needs review

Feb 10, 2025 -

McGovern Subaru of Acton responded

Steve, thank you for taking the time to send us a review. You came to our store on a very busy Saturday, we spent a lot of time with you showing you multiple used vehicles. With so many people buying cars that day there was a back-up in the business office to finalize paperwork, we let you know this up-front and you elected to come back Monday. Unfortunately, Monday was also very busy and you had to wait again. I apologize for the delay; it was not our intent to waste your time. If there's anything I can do for you in the future, please let me know. Thank you again for your review, it's customers like you that help us grow as a company. Troy M. Ward - General Manager - tward@mcgovernauto.com

February 05, 2025

My personal 1st visit to this dealership. I found them to be Fast and courtious and well organized. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael ( I forget his surname)
Feb 05, 2025 -

McGovern Subaru of Acton responded

Thank you for your 5-Star review and your kind words regarding McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

February 05, 2025

Willing to try many possible options to please the customer. He was attentive and cheerful.⁰ More

by gnat-scandal-hush
Recommend Dealer
Yes
Employees Worked With
Michael Spanos
Feb 05, 2025 -

McGovern Subaru of Acton responded

Thank you for your 5-star review and your kind words regarding McGovern Subaru of Acton. We truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

February 04, 2025

Very friendly, quick check in, efficient work on the car, ease of check out. Fast, friendly, excellent service! More

by BubbieNana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin - stopped in to see him. Wonderful visit as usual
Feb 05, 2025 -

McGovern Subaru of Acton responded

Thank you for your 5-Star review and your kind words regarding our service department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

February 03, 2025

Max and everyone at McGovern Subaru of Acton made my car buying experience effortless and stress free! Much appreciation to all who helped ! -Analise More

by arooney87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Merita, Maximus Rivadeneira
Feb 04, 2025 -

McGovern Subaru of Acton responded

Thank you for your 5-Star review and your kind words regarding Max Rivadeneira and our sales department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

February 03, 2025

Clean. clear explanations, no pressure, kind, prompt, efficient. I am very satisfied. Easy scheduling. Grateful. More

by jhoffman24661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 05, 2025 -

McGovern Subaru of Acton responded

Thank you for your 5-Star review and your kind words regarding our service department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

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