
McGovern Subaru of Acton
Acton, MA
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672 Reviews of McGovern Subaru of Acton
I found the service to be outstanding. All of the service staff reached out after myninitalninquirt without pressuring me and my service advisor, Erik, sold me a great car at a price I fel All of the service staff reached out after myninitalninquirt without pressuring me and my service advisor, Erik, sold me a great car at a price I felt comfortable with. I never felt pressured. Best car buying experience with least stress. More
Very satisfied with this dealership—both with the purchase of a new vehicle in 2022 as well as with subsequent service appointments. Everyone has been very helpful and professional. purchase of a new vehicle in 2022 as well as with subsequent service appointments. Everyone has been very helpful and professional. More
I am met at the desk in a courteous manner. After confirming details of my appointment, I have a comfortable place to sit and relax while the service is performed. Service work is done quickly After confirming details of my appointment, I have a comfortable place to sit and relax while the service is performed. Service work is done quickly and cleanly by experienced technicians. Afterwards, Dave goes over everything that was done and we wrap it up. My car is waiting outside the door for further adventures. I love my Subaru Outback and I live dealing with McGovern Subaru if Acton. Thank you!!! More
We contacted McGovern Subaru regarding a used car and via text made an appointment to come in the next day at 11:30. Not 10 minutes later we got a call to see if we still planned to come in. Odd. So a flurr text made an appointment to come in the next day at 11:30. Not 10 minutes later we got a call to see if we still planned to come in. Odd. So a flurry of emails and texts. We showed up at 11:30. Nobody or the car were ready. We waited 49 minutes for someone in an isolated back office. And this was just the beginning of a lack of regard for our time. We ended up trying 6 cars. 3 y salespeople and 2 managers. Despite this we decided to proceed. We were told to wait for giance. After 30 minutes we asked how much longer and were surprised when we were told 45 minutes. We scheduled a 3:15 pm meeting Monday. Meanwhile we got an email asking if we wanted to reschedule since we didn’t come in. They never checked us in. We arrived Monday and again waited 60 minutes for finance. The car wasn’t ready for us either. When we declined extra warranties the guy demeaningly implied we didn’t buy cars and questioned our decision. The next day the car continued to be delayed until 7 PM. In fairness our last salesman Marc did fine. So the communication was awful. We continue to get emails asking if we still want to come in. More
Max and everyone at McGovern Subaru of Acton made my car buying experience effortless and stress free! Much appreciation to all who helped ! -Analise buying experience effortless and stress free! Much appreciation to all who helped ! -Analise More