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McGovern Subaru of Acton

Acton, MA

4.9
561 Reviews

61 Powder Mill Rd

Acton, MA

01720

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Showing 561 reviews

August 08, 2012

Village Subaru was so easy to work with. Anthony Romano was a knowledgeable sales associate who could answer all of our questions with ease and truely knew about the Subaru we were interested in purchasing More

by Croy27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Romano
July 30, 2012

Village Subaru and Anthony Romano were great. I have never rated a dealer before, but Village and Anthony deserve to be rated outstanding. They treated me with respect and went above and beyond to make More

by dfg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Romano
July 30, 2012

This was the best car buying experience I have ever had! Typically, I dislike the whole car buying / negotiating process. These guys at Village Subaru in Acton, MA made it easy and painless, and it was eve More

by JLIBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Olesen, Anthony Romano, Dave Mack
July 18, 2012

We were treated very fairly and professionally by the entire staff at Village Subaru. I'm normally not one to write reviews online, but my wife and I truly appreciate the painlessness of the entire car-b More

by PairOfTeachers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Romano
July 07, 2012

I found a car online and emailed David Mack who was very helpful with giving me all the information I needed. We then set up an appointment. When I came in I met with Anthony Romano, who made buying a car More

by jasonoifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Romano and David Mack
July 03, 2012

Had a great experience at Village Subaru. They got me exactly the Forester I was looking for - color, options, trim level, gave me an excellent price for the car as well as my trade in and it was all don More

by sspeisman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Romano
July 02, 2012

The dealer was selling a used 2001 Forester with 49K. Car looked mint and low miles. I took the car to have it inspected and was informed that the car looked like it had been sitting in salt water. I f More

by brk6971
Friendliness
Recommend Dealer
No
Employees Worked With
ben
Jul 11, 2012 -

McGovern Subaru of Acton responded

The Forester is in very good condition for its age and mileage. The previous owner took care of it, and we put a lot of work into it to bring it up to a current maintenance schedule. The gas filler neck that was rotted was not due to be under water it just sometimes happens to a car that age, from use and vapors. It has been replaced. I would have liked to explain this to you, and I offered to put the car on a lift and have my technician walk through the car with you. However, your yelling, swearing, threats left me no choice but to notify the police that you refused to return the vehicle to us. I'm sure your wife and child were upset with the experience and I hope you are all safe. Please remember you are not allowed on our property because of your past actions.

June 26, 2012

Recently I purchased a Certified Pre Owned 2009 Subaru Impreza (premium hatchback model) from Village Subaru. I had a very positive experience with the staff I interacted with. I completed my test drive a More

by Female79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Romano and John Olesen
June 25, 2012

This dealership was great, took the time to explain everything, and made buying my first new car in ten years very easy and anxiety free. More

by annej
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mack, Erik Holm
June 10, 2012

Service dept sucks Bad attitudes. Unfriendly! Service dept sucks Bad attitudes. Unfriendly! Intimidating people Looks they are doing you a favor! I am a paying customer I suppose! They also More

by Belami831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith
Jul 11, 2012 -

McGovern Subaru of Acton responded

Jim, We think Dealerrater is an excellent source for customers to share views on our dealership. I wish you would have asked to speak with me when you were here so I could see where the miscommunication was. If you want to discuss your issues with me please call. John Olesen GM Village Subaru (978) 897-1128

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