McGovern Subaru of Acton
Acton, MA
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Very disappointed in quality and service! Purchased our 2012 Forester from dealership. Brought it in for servicing when the check engine light came on. They didn't actually check the engine (w Purchased our 2012 Forester from dealership. Brought it in for servicing when the check engine light came on. They didn't actually check the engine (which was leaking oil). Hooked it up to the computer and replaced cat/converter, but didn't actually check engine. Less than a month later and the engine is ruined due to lack of oil. Five year old car, just paid off with a useless engine due to service staff not checking engine when we brought the car in due to "check engine" light. Terrible service at Village Subaru AND Subaru America Customer Service. Will never buy a Subaru again!!! More
Traded a Forester for a newer Forester We had ongoing problems with our 2014 Forester - transmission issues. The dealership was great about trying to get it fixed for us, but ultimately we We had ongoing problems with our 2014 Forester - transmission issues. The dealership was great about trying to get it fixed for us, but ultimately we decided the best decision for us was to get a new car. Once again, we compared the Forester to a variety of cars and came back to wanting another Forester. We found that they had a 2016 with all of the amenities we wanted. They worked with us to find a deal with trading in our 2014 that we were happy with. We have never had a problem with this dealer in either the Sales of Service departments. Nice people to deal with. More
Amazing! Erik was so nice and helpful! It was my first time buying a car by myself and he answered all my questions, didn't pressure me to buy, and helped me t Erik was so nice and helpful! It was my first time buying a car by myself and he answered all my questions, didn't pressure me to buy, and helped me through the whole process! Plus he gave me a great deal :) I would highly recommend getting your car from here! More
The best Subaru Dealer ever I purchased a Subaru Forrester 5 years ago from Erik Holm. I traded in my first Forrester for this car. Last week, I called Erik and said,"Let's do t I purchased a Subaru Forrester 5 years ago from Erik Holm. I traded in my first Forrester for this car. Last week, I called Erik and said,"Let's do this again. I need a new car and I'm not sure if I want a Forrester or an Outback." Erik is knowledgable about the product. He is fair in his estimate of trade in value of my car. Before Erik, I always felt that as a woman buying a vehicle that it was an unnecessarily painful procedure. At other dealers, I've been told to "Come back with my husband, when I am serious to buy." I cannot make this up. Doing business with Village Subaru is a joy. They will always get my business. And their Service Department Rocks! More
These guys are legit I went to several dealers but Village had the best deal hands down. They were more than willing to bargain with me and I ended up buying an awesome ne I went to several dealers but Village had the best deal hands down. They were more than willing to bargain with me and I ended up buying an awesome new car. Erik is super knowledgeable and friendly, I would definitely work with him again. More
Car buying experience My car buying experience was very smooth and easy . I really appreciated the excellent customer service provided by Justin at Village Subaru and would My car buying experience was very smooth and easy . I really appreciated the excellent customer service provided by Justin at Village Subaru and would definitely recommend. More
New car Erik was so helpful, took time to explain everything and answer questions. The car I wanted was available and I picked it up later in the day when it Erik was so helpful, took time to explain everything and answer questions. The car I wanted was available and I picked it up later in the day when it was all set. Thank you Erik! More
excellent Stress free leasing experience easy process wonderful salesperson George Vargas gave me great advice Will visit again this great dealership with su Stress free leasing experience easy process wonderful salesperson George Vargas gave me great advice Will visit again this great dealership with such excellent staff. will recommend to all my friends. More
Excellent customer service ." We are very low key here, and work extra hard to make a great deal! " From their description, this is so true. Excellent customer service all t ." We are very low key here, and work extra hard to make a great deal! " From their description, this is so true. Excellent customer service all the way around. Great deal on a great car, and they take care of the details, making the whole process of buying a car so much easier. Attentive but low pressure atmosphere. I highly recommend Village Subaru! More
Car Buying Made Easy I could not have asked for a more smooth and stress free car buying experience. They were exceptionally kind and thorough with all that they did. I ca I could not have asked for a more smooth and stress free car buying experience. They were exceptionally kind and thorough with all that they did. I can only speak highly of the folks at Village Subaru and will only recommend them to those who are in the market. More