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McGovern Subaru of Acton

Acton, MA

4.9
563 Reviews

61 Powder Mill Rd

Acton, MA

01720

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Showing 563 reviews

November 25, 2024

Thorough, professional and efficient. My car was quickly serviced within the estimate. Comfortable waiting area too More

by rlbray09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 25, 2024 -

McGovern Subaru of Acton responded

Thank you for your 5-Star review and your kind words regarding our service department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

November 25, 2024

I always am treated courteously and have any questions explained thoroughly. They also are very helpful with am emergency. More

by shadier_swoon0o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 22, 2024

Thank you Maximus Rivadeneira for your help in the perchase of my seco d Subaru Ascent. More

by Jose_polanco28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maximus Rivadeneira
Nov 22, 2024 -

McGovern Subaru of Acton responded

Jose, thank you for your 5-Star review and your kind words regarding Max Rivadeneira and our sales department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

November 22, 2024

Responsible, Helpful, kind, reliable, on time, ethical, loyal, adaptable, respectful, innovative, inspiring, attentive, nice people. More

by nellycard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 25, 2024 -

McGovern Subaru of Acton responded

Thank you for your 5-star review and your kind words regarding McGovern Subaru of Acton—we truly appreciate your feedback and your business! - Troy M. Ward - General Manager - McGovern Subaru of Acton

November 21, 2024

From start to finish, I had a great experience working with Marc Rowe. He answered all my questions and was quick to provide me with the information I needed. More

by Lisa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marc Rowe
Nov 21, 2024 -

McGovern Subaru of Acton responded

Lisa, thank you for your 5-Star review and your kind words regarding Marc Rowe and our sales department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

November 21, 2024

Very pleasant and accommodating people. Easy to make the appointment and reminder is helpful. Waiting area is clean with snack. More

by justy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 21, 2024 -

McGovern Subaru of Acton responded

We're delighted to hear you had a pleasant experience with us at McGovern Subaru of Acton. Thank you for highlighting our accommodating team and comfortable waiting area!

November 21, 2024

Terrific service from Advisors. They are all very good. I especially appreciate Rose and Mike. Today they helped me get my car back in working condition while I waited -- even th More

by dgourmet
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose, Mike
Nov 22, 2024 -

McGovern Subaru of Acton responded

Thank you for your 5-Star review and your kind words regarding Mike MacGillivary, Rose Reese and our service department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

November 18, 2024

Kevin Toledo was really easy to work with. He explained everything very carefully and made sure I was happy with my vehicle. Thank you. More

by BW87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Toledo
Nov 19, 2024 -

McGovern Subaru of Acton responded

Thank you for your 5-Star review and your kind words regarding Kevin Toledo and our sales department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

November 16, 2024

Excellent and friendly service in a timely manner. We will be back for service in the future. More

by robert_vines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Holm
Nov 19, 2024 -

McGovern Subaru of Acton responded

Robert, thank you for your 5-Star review and your kind words regarding our service department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

November 15, 2024

Don’t see the point in taking car to the dealer to pay 40% over independent mechanic if they will not stand behind the work. Subaru Forester, bought new, did every little thing at the dealer, respected ma More

by To79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Nov 15, 2024 -

McGovern Subaru of Acton responded

Tony, I'm sorry you're disappointed with your vehicle's wheel bearings. According to our records, you had them replaced on 1/14/21 and they were covered under warranty by Subaru. I don't see any other issues with the wheel bearings except for the most recent visit. Wheel bearings are most definitely a wearable item and are worn differently based on driving habits and type of vehicle. You're a very good customer and we're happy to assist you with this issue, please reach out to me directly to discuss further. Thank you for your feedback, it's customers like you that help us grow as a company. Troy M. Ward - General Manager - tward@mcgovernauto.com

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