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McGovern Subaru of Acton

Acton, MA

Overview
Reviews
4.9
559 Reviews
Call Dealership (978) 897-1128
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61 Powder Mill Rd

Acton, MA

01720

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Showing 559 reviews

November 21, 2024

From start to finish, I had a great experience working with Marc Rowe. He answered all my questions and was quick to provide me with the information I needed. More

by Lisa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marc Rowe
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Nov 21, 2024 -

McGovern Subaru of Acton responded

Lisa, thank you for your 5-Star review and your kind words regarding Marc Rowe and our sales department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

November 21, 2024

Very pleasant and accommodating people. Easy to make the appointment and reminder is helpful. Waiting area is clean with snack. More

by justy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 21, 2024 -

McGovern Subaru of Acton responded

We're delighted to hear you had a pleasant experience with us at McGovern Subaru of Acton. Thank you for highlighting our accommodating team and comfortable waiting area!

November 21, 2024

Terrific service from Advisors. They are all very good. I especially appreciate Rose and Mike. Today they helped me get my car back in working condition while I waited -- even th More

by dgourmet
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose, Mike
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November 18, 2024

Kevin Toledo was really easy to work with. He explained everything very carefully and made sure I was happy with my vehicle. Thank you. More

by BW87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Toledo
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Nov 19, 2024 -

McGovern Subaru of Acton responded

Thank you for your 5-Star review and your kind words regarding Kevin Toledo and our sales department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

November 16, 2024

Excellent and friendly service in a timely manner. We will be back for service in the future. More

by robert_vines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Holm
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Nov 19, 2024 -

McGovern Subaru of Acton responded

Robert, thank you for your 5-Star review and your kind words regarding our service department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

November 15, 2024

Don’t see the point in taking car to the dealer to pay 40% over independent mechanic if they will not stand behind the work. Subaru Forester, bought new, did every little thing at the dealer, respected ma More

by To79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
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Nov 15, 2024 -

McGovern Subaru of Acton responded

Tony, I'm sorry you're disappointed with your vehicle's wheel bearings. According to our records, you had them replaced on 1/14/21 and they were covered under warranty by Subaru. I don't see any other issues with the wheel bearings except for the most recent visit. Wheel bearings are most definitely a wearable item and are worn differently based on driving habits and type of vehicle. You're a very good customer and we're happy to assist you with this issue, please reach out to me directly to discuss further. Thank you for your feedback, it's customers like you that help us grow as a company. Troy M. Ward - General Manager - tward@mcgovernauto.com

November 12, 2024

This is our 3rd Subaru, 2nd Forester with an outback in between. Wouldn’t go anywhere else. Don was excellent with his jovial personality and attention to details. More

by wbhowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Gray
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Nov 13, 2024 -

McGovern Subaru of Acton responded

Thank you for choosing McGovern Subaru of Acton once again! We're delighted to hear that Don's attention to detail and friendly demeanor made your experience a positive one. Enjoy your new Subaru Forester, and we look forward to seeing you next time!

November 08, 2024

Service is quick and the service staff is friendly and helpful. Explanation of service details was given in easy to understand language. More

by sharon.sasanow
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose
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Nov 10, 2024 -

McGovern Subaru of Acton responded

Sharon, thank you for your 5-star review and your kind words regarding our service department at McGovern Subaru of Acton. We truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

November 07, 2024

This was my second time working with Neil at McGovern Subaru in Acton. Great customer service and he helped ensure I found exactly the car I was looking for. More

by Marc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Prendergast
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Nov 07, 2024 -

McGovern Subaru of Acton responded

Marc, thank you for your 5-star review and your kind words regarding Neil Prendergast and our sales department at McGovern Subaru of Acton. We truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

November 07, 2024

Thank you Maximus for your help. If you are looking for a car ask for Maximus More

by wendysuecro
Recommend Dealer
Yes
Employees Worked With
Maximus Rivadeneira
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Nov 09, 2024 -

McGovern Subaru of Acton responded

Wendy, thank you for your 5-Star review and your kind words regarding Max Rivadeneira and our sales department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

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