McGovern Kia of Norwood
Norwood, MA
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Very good service from Pedro - he quickly understood my needs and gave me some flexibility to find the car that was right for me rather than pushing me hard to buy. Throughout the sales process Pedro was a needs and gave me some flexibility to find the car that was right for me rather than pushing me hard to buy. Throughout the sales process Pedro was a clear communicator and explained what would happen and what needed to happen and helped me choose a great car. Very impressed with the quality of service and support - thank you. More
I purchased a Cadillac XTS with 35,000 miles that is in excellent condition and runs fantastic. The salesman, Luis, provided an enjoyable experience with no pressure at all. The McGovern way of doing busin excellent condition and runs fantastic. The salesman, Luis, provided an enjoyable experience with no pressure at all. The McGovern way of doing business is the only way to keep customers coming back in todays world of online and other dealerships with high pressure and markups. Keep up the good work and I look forward to coming back for more cars! More
In recent months the service and attention we’ve received has exceeded expectations - a few years ago this place had a VERY bad reputation, but under new management it has totally flourished and changed our has exceeded expectations - a few years ago this place had a VERY bad reputation, but under new management it has totally flourished and changed our minds. It’s hard to come back like that and regain trust - well done. More
Pedro Oliveira was very patient with me, answering many questions I had, and for weeks I was bothering him a lot, but he always was available to help. During the process to complete payment of car he and questions I had, and for weeks I was bothering him a lot, but he always was available to help. During the process to complete payment of car he and Freddy were also very helpful. When I received the car Pedro was in training, but he was available to deal with last minute issue from my insurance. And he also relied on another incredible employee Miguel Blanco to manage my car delivery who was super patience with me. I really appreciate the wonderful service they provided More
Professional staff, not pushy at all. Made us feel very comfortable and a great selection of vehicles. Would definitely recommend this establishment to my friends and family. Made us feel very comfortable and a great selection of vehicles. Would definitely recommend this establishment to my friends and family. More